Ratings based on 1,922 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from México

Buena estancia

Posted Jul 25, 2015
Estuvimos alojados por 3 noches y la habitación aunque un poco pequeña cumplió perfectamente con los requerimientos de limpieza y comodidad. Tiene máquinas para lavandería con monedas. La parte negativa es que el internet es de paga bastante caro y la tarifa del estacionamiento es de 30 AUD diarios.
Comment from Hotel Management
Jul 29, 2015 by Hotel Management, Hotel Management
Hi there , we are pleased to read that you enjoyed your stay with us and that you found our location well suited and our room was suited. Please know our restaurant offers complimentary WIFI for in-house guests while dining, we also offer complimentary WIFI for bookings made via our own brand as one of a few exclusive benefits. Car parking is an additional price for our guests and is very reasonable in comparison to other parking options in Sydney and its surrounds. Thank you for sharing your stay with us and we look forward to seeing you again very soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from canberra

Posted Jul 25, 2015
Pros: Professional and helpful staff.
Location: Comfortable place to stay, right in Surry Hills and close to all the action. Walkable distance to boutiques and cafes on crown street and Oxford stree
Stayed for 3 nights, although I accidentally only booked for 2. The staff were really nice about sorting out another room for us to stay in. It took a bit longer than required to get us to another room, with a bit of faffing around. For this we were upgraded to a deluxe king room. I was impressed with their manner in this as with all else: friendly, calm and reassuring.
Comment from Hotel Management
Jul 30, 2015 by Hotel Management, Hotel Management
Hi Karma, we are delighted that our friendly, calm and reassuring staff were able to assist you with sorting out another room for you for your 3rd night and that we were able to upgrade you to a Deluxe room and you enjoyed your stay. Thank you for sharing your stay with us and we look forward to seeing you again Warm regards
2 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Good location Clean room Interrupted nights sleep due to very noisy heating unit in the room
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide, SA

Excellent Value for Money

Posted Jul 6, 2015
Pros: Nice views, price, staff, location.
Cons: Later pool hours.
Location: Right near Oxford Street and City, buses and trains right nearby.
Great location with very friendly staff and nice, tidy accommodation with great views. The price was also very economical. Only slight annoyance is the pool closes a bit early (around 20:00).
Comment from Hotel Management
Jul 8, 2015 by Hotel Management , Hotel Management
Hi Edward, thank you for sharing feedback on your recent stay with us, we are delighted that you enjoyed your stay and that you found our location to be great and well suited for you , our staff very friendly and nice and also that you found us great value for money. We do alpolgize that our pool hours did not suit you, we do need to have strict pool hours due to the ABEY hotel rooms being set around the indoor pool and we do hope this did not cause too much inconvenience for you. Thank you again and we look forward to welcoming you back again very soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from Irish

Posted Jun 15, 2015
This hotel meets all my needs.. Nice size room, comfortable bed, bathroom products, room snacks and mini bar well stocked. Downside, the grout in the bathroom is mouldy and needs replacing.
Comment from Hotel Management
Jun 30, 2015 by Hotel Management, Hotel Management
Hi there , thank you for taking the time to leave feedback, we are delighted that we met your needs and you found the room of a nice size the bed comfortable and you enjoyed our bathroom products, we do apologize for the grout in the bathroom and this has been forwarded onto the housekeeping manager , thank you again for leaving feedback, warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler

Overnight Stay

Posted Jun 15, 2015
Stayed in this hotel overnight whilst celebrating a friend's 21st. It was a good location and easy to spot when walking from Town Hall. Its a good size for 3 people, we didn't have time to stay in it long but the time we did spend was cool. Unfortunately the bathroom didn't have a lock and one of the switches for the lamp was broken but apart from that it was really nice.
Comment from Hotel Management
Jun 30, 2015 by Hotel Management, Hotel Management
Hi there , great to hear that you and you friends enjoyed your stay and that our locatioin was well suited to where you all needed to be , we do apologize for the maintenance issue you had and you feedback has been forwarded to the maintenance manager, we do hope we will see you all again in the future and thank you or leaving feedback, warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Value for money

Posted Jun 9, 2015
Located on a quite street, underground parking, plenty of pubs in area
Comment from Hotel Management
Jun 11, 2015 by jenniferm@cambridgehotel.com.au, Hotel Management
Hi Laura, thank you for leaving feedback on your recent stay with us, we are pleased that you found us to be value for money and your room and the hotel quiet and our location to the many restautants, cafes and bars was well suited to you. We look forwrad to seeing you again very soon. Warm regards
5 out of 5
Recommended
for Everyone
by A verified traveler from Wagga Wagga NSW Australia

Friendly staff , keen to please . Great location

Posted Jun 8, 2015
All staff very keen to please and help. Room and bathroom was very comfortable and clean. Great location close to the City and transportation .
Comment from Hotel Management
Jun 11, 2015 by jenniferm@cambridgehotel.com.au, Hotel Management
Hi David, thank you for sharing your recent stay with us, we are delighted that you found your room and bathroom clean and comfortable and our location suited you well. Its pleasing to know that you also found our staff very keen to please and your kind words have been passed onto them Thank you again and we look forward to seeing you again very soon. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Close to Crown and Oxford St

Posted Jun 4, 2015
Have stayed here at least 8 times in 2 years. Super early check in is not always possible but to have use of the deserted pool changing room was a great help on arrival from London flight at 7am. Wifi ,even premium, at $15 per day, does not wok well. One bed apartments have plenty of space but the sofabeds are not comfortable as sofas, or beds really. The staff is great, friendly and helpful, especially when it comes to swiping up late night visitors in the lift after a quick phone call to the room to inform of the guest's arrival, always done without fuss.
Comment from Hotel Management
Jun 11, 2015 by jenniferm@cambridgehotel.com.au, Hotel Management
Hi there James , its great to see you back with us again, we are pleased that we were able to accommodate your early arrival and having you the use the pool changerooms until your room was ready, its pleasing to know that you enjoyed your one bedroom suite and found it to have plenty of space, we are also delighted that you found our staff to be friendly and helpful and they were able to let your friends up top your room with a phone call from you. I have passed on you feedback regarding the sofa bed to our maintenance manager and we do hope this diod not cause too much incionvenience for you. Thank you for your feedback and we look forward to welconing you back for your 9th visit. Warm regards
4 out of 5
Recommended
for Everyone
by A verified traveler from São Paulo

Bom hotel, limpeza diária do quarto

Posted May 29, 2015
Gostei muito do hotel, não muito próximo ao centro, mas tem fácil acesso de onibus
Comment from Hotel Management
Jun 3, 2015 by jenniferm@cambridgehotel.com.au, Hotel Management
Hi there, we are pleased to hear that you enjoyed your stay with us and we look forward to seeing you again , warm regards