Ratings based on 270 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
88% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Gosford

Nice place.

Posted May 25, 2015
Pros: Quiet and not too far from Liverpool.
Cons: As above, lighting and firmer bed (in my opinion), others might like a soft bed.
This was a nice place, but I felt the lighting in the room could have been better, it was not possible to read in bed and the bed was a little to soft for my likings - woke up with a sore back.
3 out of 5
Recommended
for Families
by A verified travelerfrom Melbourne, Australia

An ok Hotel that's close to shops with easy access

Posted Apr 7, 2015
Pros: 24 hour reception. Close proximity to shopping and restaurants. Pool.
Cons: Cleaniness of the rooms. Hotel decor could be modernised.
We only had limited interaction with the staff, only at check in and check out. Upon entering the room, there were still some used towels on the bathroom from the pervious occupants and the bins had not been emptied. In the hall way outside the room, there was some old food trays and some rubbish - this could be due to their only being limited staff with the Easter break. Everything else was alright though, beds comfortable and clean. It's not a very big pool but it was clean and close to our room. The hotel is located on a main road, shopping is near by and access to the site was easy as well.
4 out of 5
by Janice Loughreyfrom Australia - NSW - Sydney

Posted Feb 24, 2015
Pros: Receiption staff were very helpful
Cons: Breakfast staff didn't seem that friendly, and coffee and food was cold and
Location: close to our function.
Facilities: Tired, Nothing special, Old; Value: Fair price, You get what you pay for;
5 out of 5
by Janelle Monterossofrom Australia - ACT - Regional ACT

Posted Feb 22, 2015
Pros: The room was very clean and comfortable
Cons: The restaurant food was disgusting.
Location: Just right
Facilities: Nice ; Value: Affordable; Service: Outstanding; Cleanliness: Spick and span; I would stay there again but would not eat there!!!!
3 out of 5
by Dory Karam

Posted Feb 20, 2015
Cons: The room I booked wasn't available. Room provided was really poor and no discount offered.
Value: room wasn't available ;
3 out of 5
by Jane Jonesfrom Australia - NSW - Regional NSW

Posted Feb 19, 2015
Cons: Army group having marching practice outside window at 7am
Location: Easy to find
Facilities: Bare minimum, Smelt like smoke;
5 out of 5
by Lesley Gorsuchfrom Australia - NSW - Sydney

Posted Feb 15, 2015
Pros: Value
Cons: Facilities - fridge glasses
Location: Australia
3 out of 5
by Jacqueline Londonfrom Australia - NSW - Regional NSW

Posted Jan 24, 2015
Cons: Bleed on sheet and they didn't replace with clean sheet on second night.
Cleanliness: Untidy;
4 out of 5
Recommended
for Personal Event
by A verified traveler

Coffee

Posted Jan 21, 2015 on Hotels.com
coffee from restaurant was pretty awful. Weekend receptionist lacked customer service touch.
4 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Jan 21, 2015 on Hotels.com