Ratings based on 251 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
89% of guests recommend
3.5 Room cleanliness
3.8 Service & staff
3.3 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Brisbane Qld

Convenient Location

Posted Jan 14, 2015
Pros: Location
Cons: More power outlets, a fridge that works properly, and biscuits to have with coffee as well as cold drinking water.
Location: Location was convenient for a function we were attending.
Presented well, room was clean and well laid out. We were surprised at the lack of facilities in the room. Only one power point for charging phones and tablets, the fridge didn't freeze our brick for the return journey and just didn't seem cold but had no control on it. There were no biscuits to have with coffee, no cold water or ice cubes. When we compared this room to the previous one it just didn't rate well. The previous motel was cheaper, had all facilities and breakfast was included in the price. The room itself wasn't as nice but it was clean.
4 out of 5
for Everyone
by A verified travelerfrom Batehaven.NSW

Nice motel close to Eastern Creek raceway

Posted Dec 7, 2014
Nice comfy queen bed in a very clean room.Plenty of parking spaces including some for car and trailer or tray trucks.
3 out of 5
by Rolf Sturmfrom Australia - VIC - Melbourne

Posted Nov 28, 2014
Pros: Food was edible
Cons: Generally run down - Gardens over grown - Probably nice once, but it need a full make over & a price reduction until then
Location: Accessible
Facilities: Tired; Value: Over-priced; Service: Inoffensive; Cleanliness: Clean; Don't know when this establishment was last "rated", but I'd say it was out of date
4 out of 5
by Peter Cruskallfrom Australia - VIC - Melbourne

Posted Nov 21, 2014
Pros: Location to where I needed to be
Cons: Thin walls - water pipes whining in the walls. RAC not working properly.
Location: Close to everything, Australia
Facilities: Nice ; Value: Acceptable price; Service: Courteous;
4 out of 5
by bernhard foxfrom Germany

Posted Nov 16, 2014
Pros: Service
4 out of 5
by kenniston northfrom Australia - VIC - Melbourne

Posted Nov 12, 2014
Pros: Breakfast is worth the money
Location: Close to everything
Facilities: Good; Value: Affordable, Inexpensive, Economical; Service: Professional, Respectful, Friendly; Cleanliness: Pleasant;
3 out of 5
for Families
by A verified traveler

Clean and basic but not finished off after renovat

Posted Nov 4, 2014 on Hotels.com
The room was upgraded on arrival but it was still basic. There wasn't a microwave and we needed extra pillows to lounge on as there wasn't a sofa. The bathroom was new but the hand basin spigot was loose and not installed. The shower taps were incorrectly labelled ie the hot was cold and visa versa.
2 out of 5
for Personal Event
by A verified traveler

Much left to be desired.

Posted Nov 4, 2014 on Hotels.com
The Hotel was not bad. In a convenient location. However the reception staff were not very friendly and had a bit of an attitude. A lesson in customer service would be highly beneficial. Making a guest feel welcomed is probably the best way to greet them. Unfortunately this wasn't the case here. Perhaps the lady at reception was having a bad day (we all do) but being courteous and professional is part of the job.
5 out of 5
by William Sucklingfrom Australia - VIC - Melbourne

Posted Oct 30, 2014
Pros: Convenience
Location: Perfect
Facilities: Nice ; Value: Affordable; Service: Professional; Cleanliness: Lovely;
5 out of 5
by Roy Summerfieldfrom Australia - ACT - Canberra

Posted Oct 28, 2014
Pros: Friendliness of the staff. Very pleasant atmosphere.
Cons: No room service for late arrivals.
Facilities: Acceptable; Value: Affordable; Service: Outstanding;