Ratings based on 608 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.5 Hotel condition
They paid and stayed.
by A verified traveler from Qld
Posted Jun 18, 2015
Location: Position not great - but Parramatta itself has a lot to offer if one gets better positioned hotel.
Major problem with door locks and it looks like many before have had the same problem and desperately tried to bash, pull, whatever to get into their rooms. As a result the locks and door knobs look like they could come loose at any stage. This means one feels insecure inside. I certainly wasn't prepared to leave any of my business papers or valuables inside when I went out for dinner, which made it most inconvenient. Staff advised they could do nothing as no maintenance people available in evenings. Staff were pleasant but had no authority and were tightly controlled such that they couldn't really offer good customer service. I would day this hotel has very mean and short-sighted owners and will continue to go backwards.
by A verified traveler from Port Moresby
Ok but not great valuePosted Apr 13, 2015
The apartments are located close to restaurants and transport but the apartment we stayed in was very tired - could do with a lick of paint and some extra furniture to make it more comfortable. Bathrooms and kitchen not as clean as they could be. Charged for an extra person when the existing bedding was sufficient. Ok for just one night's stay.
by A verified traveler
The room was fine but I was kept awake by the noisPosted Apr 6, 2015 on Wotif
The lift backed onto my room and creaked badly keeping me awake. Eventually at 2.00am the night staff closed the lift for me so I could sleep till 6.00am! Shame because the appartment was nice.
for Business Travelersby Yiu Ming
Posted Mar 30, 2015 on Hotels
by Judith Hancock from Australia - NSW - Regional NSW
Posted Mar 19, 2015 on Wotif
Pros: Closeto what we needed. parking secure. close to transport. did not have to drive to where we wanted to go
Cons: Unit either needed a paint job or the walls needed a. massive clean
Facilities: teenagers prefered wi fi; Value: Affordable; Service: Basic; Cleanliness: unit basically clean wall; i thoroughly enjoyed my stay in fiori. close to what i needed.
by Mark Crisp from Australia - NSW - Regional NSW
Posted Mar 8, 2015 on Wotif
Cons: Tired and dirty lounge,
Location: Close to everything
Facilities: Modest; Value: Economical; Cleanliness: paint and lounge tired;
for Personal Eventby Melanie from Coffs Harbour
reviewPosted Mar 8, 2015 on Hotels
Remote controls all sticky. Kitchen table sticky. Balcony needs a good clean - I did not end up using it. Bed and pillows very comfortable. Kitchen tidy. I Felt secure as well as my car. Staff very friendly. All that was missing was a smal lounge chair.
by Ron Forbes from Australia - NSW - Sydney
Posted Mar 7, 2015 on Wotif
Cons: Dirty, unclean, needs maintance big time. Parking very confusing as no signage anywhere not even on doors out of car park to say how to get to recepti
Value: Affordable; Staff couldn't find 2 keys and we had a taxi booked that didn't turn up
by Tony Pastore from Australia - VIC - Melbourne
Posted Mar 6, 2015 on Wotif
Pros: Friendly staff
Cons: Dirty, unpleasant smells. In general old & tired
by Raelene Allen from Australia - NSW - Regional NSW
Posted Mar 3, 2015 on Wotif
Cons: Hard to find
Location: Just right
Facilities: Modern; Value: Affordable; Service: Basic; Cleanliness: Patchy;