Ratings based on 5,034 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

改装中

Posted Apr 21, 2015
Pros: ロケーション
Location: ダーリングハーバーにはお洒落なレストランが多くあり、ここに数分で行けるのはとても便利です。
フロントを改装中のため、外観が今一つですが、中は快適です。スタッフの対応もよく満足です。 ロケーションもよくて、とても便利でした。
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 14, 2015
Pros: The location
Location: Darling Harbour with restaurants and ferries to Sydney Harbour and othere areas.
We weren't aware of the major renovations going on at the hotel until the day before our arrival when it was too late to cancel our reservation. However, the outside noise of the construction did not bother us because we were given a room as far away from the construction as possible.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Austria

Beautiful views... perfect location

Posted Apr 13, 2015
Dream views of Darling Harbour n perfect walking distance to everything in the city for sightseeing and shopping. Staff attitudes leaves a little to be desired... warmth and friendliness not received fr anyone we met except for the Filipino housekeeping staff in the corridors! Parking is ideal across the street..just $26 per night.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Excellent location in the city.

Posted Apr 12, 2015
Pros: Excellent location and very comfortable.
Cons: earlier check in times.
overall and excellent stay and most enjoyable. I would highly recommend this hotel to interstate travellers looking for a nice place to stay.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Nice hotel close to alot of attractions

Posted Apr 10, 2015
Great hotel and location, close to alot of attractions and staff was friendly and helpfull. Would recommend to anyone.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 3, 2015
It was good. Room was clean, staff friendly location good
5 out of 5
Recommended
for Everyone
by A verified traveler

great hotel close to activities and restaurants

Posted Apr 2, 2015
Pros: The location to restaurants, we didn't want to drive at night so walking was perfect.
Cons: nothing
Location: We visited the maritime museum, a must do. The shopping center and aquarium were steps away.
We were offered an upgrade to a harbor view for only $20, definitely worth the money. The room was clean and spacious, bed very comfortable, bathroom counter space was perfect. The staff was extremely attentive and helpful. there was doormen that would attend to whatever you needed. great customer service.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Terrific location

Posted Mar 30, 2015
Would highly recommend this hotel no issues at all
2 out of 5
by A verified travelerfrom California

Construction Zone

Posted Mar 17, 2015
Pros: Room was clean. Hotel was convenient to shopping and Darling Harbour
Cons: Allow guests to have internet access complimentary. Allow complimentary local calls. Be honest with people regarding the construction during the day
Location: Darling Harbour is within walking distance. Restaurants, groceries, and merchandise shopping are all within walking distance
there was nothing said about the fact that major construction and remodeling was going on both inside and outside this hotel when I made this reservation. I would have appreciated knowing this prior to making the reservation because I was very tired when I arrived and could not sleep due to all the noise from the construction workers
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tasmania

Great location

Posted Mar 17, 2015
Best night sleep in months, fantastic staff. Very helpful with any request we had.