Ratings based on 1,077 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Central Hotel to Darling Harbour and City Shopping

Posted Jul 28, 2014
Pros: Everything
We had a room overlooking the harbour and we enjoyed the view especially at sunset and nighttime. We were very happy with the location as it was no distance from the restaurants around Darling Harbour and also a short walk to the main shopping malls. Our room was lovely, spacious and clean and had all the amenities we required. It has its own bars and restaurant and also a pub next door. Staff were very helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified traveler from new delhi

Great hotel in the midst of action in CBD

Posted Jul 26, 2014
Pros: Location
Cons: Staff courtesy
Location: Roam around cockle bay with aquarium and madam tausads being nearby
Good hotel in the midst of the CBD . Location is the best part of this hotel services and food being above average
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great Location

Posted Jul 21, 2014
Just down the street from the QVB, around the corner from king street wharf and across the road from secure parking this place has a great location. We stayed on a Friday night and the staff were really helpful with checkin (I'd booked in my name but my fiancé checked in and all I had to do was call to confirm this was ok) and checkout. The bed was really comfortable too. The shower has a big spout but not much pressure (more of a dribble) so was a little disappointed. We left the room around 1030 for checkout and there were vacuums left around in the corridors so you may need to watch your step if clumsy but overall, very happy.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jul 14, 2014
Clean hotel and close to shopping center.. Friendly staff.. I have to pay for wifi and carpark..
4 out of 5
Recommended
for Everyone
by A verified traveler from South Africa

Could not check-in at 4pm

Posted Jul 14, 2014
Pros: Cleanliness.
Cons: Check-in must be on time, i.e. if the website states that it is 3pm, then it must be 3pm.
Location: Loved Darling Harbour and Taronga Zoo.
The hotel advertises on the website that you can check-in at 3pm, however, the day we wanted to check in their was, apparently, a power outage. We had to wait outside the hotel for an hour and we were only allowed in at 4:10pm. Thus, our firs impressions of the hotel was not good. Otherwise, it was fine.
4 out of 5
Recommended
for Everyone
by A verified traveler

Pride

Posted Jul 13, 2014
Very good comfort. Was happy withe everything. Walls good be more sound proofing!
4 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

nice location

Posted Jul 10, 2014
not very bad to stay in four points. The location is very good and staff as well. I will choose it next time.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Sydney Hotel

Posted Jul 10, 2014
Additional blanket woul dhave been nice as air conditioner could not reset to higher temperature.
5 out of 5
Recommended
for Everyone
by A verified traveler

Four Points by Sheraton Sydney, Darling Harbour

Posted Jul 7, 2014
Pros: loved the hotel rooftop bar.
Cons: the hallways were a bit smelly
Location: Great location minutes away from darling harbour, minutes away from wynyard. lots of cafes and restaurants.
Great stay. Staff nice and friendly. Buffet dinner was very nice.
3 out of 5
by A verified traveler

4 Points Darling Harbour

Posted Jul 6, 2014
Pros: Location. And the concierge guys were great at getting a taxi.
Cons: Hospitality from the Hotel staff. The lobby bar needs a revamp!
Location: Close to the city shopping, Darling Harbour, Star City Casino and China Town so pretty good location.
The name of this hotel says it all, they are only aiming for 4 points not 5! The lobby bar was very average, they need to add some atmosphere and comfort. Checking in was harder than it should have been when we had pre-booked and pre-paid. We travelled as 2 couples and were on different floors, it was extremely annoying that we were unable to access each others floors as you needed your room key to activate the lift and it would only allow you to access your own level. The rooms are very small so for bigger people its a struggle to move around without bumping into things. On a plus the location is good, although Swiss Hotel was better. It's shame the Hospitality is lacking from the place.