Ratings based on 66 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel very clean

Posted Jul 19, 2014
Very comfortable and quite but breakfast was just ok
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted Apr 23, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Malcolm, Hotel Management
Dear Guest - thank you for the positive rating. We hope to see you again. Kind regards Malcolm Mathie - General Manager
3 out of 5
by Wig from N.S.W

Purchasing cars nearby.

Posted Apr 8, 2014
Pros: Location
Cons: Reception service.
While checking in at reception things were fine untill somebody wearing a suit approched and the attention of both motel staff shifted to this somebody.Motel information Including breakfast times and location were cheefully given but not to me. Mybe it was the fact that I was still in my work cloths,I don't know.
Comment from Hotel Management
May 13, 2014 by Malcolm, Hotel Management
Dear Wig - my apology for this experience at front desk, it is definitely not the attitude we would like to portray. I will be discussing this with my team and hope you will give us the opportunity to redeem ourselves. Looking forward to a much more welcoming checkin. Kind regards Malcolm Mathie - General Manager
4 out of 5
Recommended
for Everyone
by elsa from CC

Great location for hillsong conference!

Posted Mar 23, 2014
Very relaxed and comfortable. We enjoyed our stay and wouldn't hesitate to come again.
Comment from Hotel Management
May 13, 2014 by Malcolm, Hotel Management
Dear Elsa - happy you enjoyed your stay and hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Posted Mar 14, 2014 on Hotels.com
Comment from Hotel Management
Jul 19, 2014 by Malcolm, Hotel Management
Dear Guest - thank you for a positive rating. We hope to welcome you again. Malcolm Mathie - General Manager
2 out of 5
by A verified traveler

the hills lodge

Posted Mar 13, 2014
Could not find my booking when I arrived made me feel very uncomfortable could not do online booking with airline wont be using expedia again
Comment from Hotel Management
Jun 20, 2014 by Malcolm, Hotel Management
Dear Guest - I sincerely apologise for you problems, although your airline booking was not there I hope everything was OK on arrival here. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
Comment from Hotel Management
Jun 17, 2014 by Malcolm, Hotel Management
Dear Guest - our sincerest apology with the error with your booking, but wanted to clarify if that was with us or the airline you had the issue. Kind regards Malcolm - The Hills Lodge
Comment from Hotel Management
May 13, 2014 by Malcolm, Hotel Management
Dear Guest - my sincerest apology for the experience with your booking. I would appreciate if you could email the hotel as I would like to investigate your complaint in more detail. I look forward to hearing from you. Kind regards Malcolm Mathie - General Manager
4 out of 5
Recommended
for Everyone
by Brooke

Great Hills accommodation option

Posted Mar 10, 2014
Pros: Free parking, lovely service.
Cons: Hair ball left in shower from previous guest. Free wifi would be nice.
Location: Handy to Victoria Ave and Norwest Blvd.
Clean rooms, comfy beds, free parking and friendly, personal service go a long ways to making up for the basic and dated decor.
Comment from Hotel Management
May 13, 2014 by Malcolm, Hotel Management
Dear Brooke - thank you for the positive feedback. I appreciate your comments on the decor as it is always something we review. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in the Northwest of Sydney

Posted Feb 16, 2014
Friendly staff, nice rooms and a good restaurant. All in all a nice place to stay.
Comment from Hotel Management
May 13, 2014 by Malcolm, Hotel Management
Dear Guest - happy you enjoyed your stay. We hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice clean, quiet hotel.

Posted Jan 17, 2014
Comment from Hotel Management
Jul 26, 2014 by Malcolm, Hotel Management
Dear Expedia guest - thank you for the great rating we hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
Comment from Hotel Management
Jan 21, 2014
Dear Expedia guest - thank you for the great rating we hope to welcome you again soon. Kind regards Malcolm Mathie - General Manager
5 out of 5
Recommended
for Families
by chris from Melbourne

Great hotel and staff very clean and quiet

Posted Jan 13, 2014
Pros: Bedroom massive and quiet
Cons: Clean pool regularly restaurant not value for money
Staff very helpful courteous great hotel clean and quiet good value in price and location
Comment from Hotel Management
Jul 26, 2014 by Malcolm, Hotel Management
Dear Chris - thank you for the great comments, very happy you enjoyed your stay. We hope to welcome you again soon. kind regards Malcolm Mathie - General Manager
Comment from Hotel Management
Jan 21, 2014
Dear Chris - thank you for the great comments, very happy you enjoyed your stay. We hope to welcome you again soon. kind regards Malcolm Mathie - General Manager