Ratings based on 955 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Australia
Great locationPosted Dec 16, 2014
Pros: The staff make our stay so special. Enjoy the executive area - great to unwind and enjoy the drinks and canapés.
Location: We find the location is so convenient - across the road is the beautiful Queen Victoria Building with a variety of cafes and fashion labels.
Love staying at the Hilton our third stay. Staff in executive area fantastic. Professional, attentive and welcoming. Cleanliness of room and facilities outstanding. The location is wonderful.
for Couplesby A verified traveler
great hotelPosted Dec 16, 2014
booked this hotel for me and my girlfriend stayed in the relaxation suite great room
for Everyoneby A verified traveler
Wow amazing!Posted Dec 15, 2014
Supremely impressed with the Hilton. Staff were amazing they went out of their way to make sure our stay way perfext.
by A verified travelerfrom Perth
DisappointingPosted Dec 14, 2014
Pros: Nothing. Too expensive for the level of service it provides
Room service 1. The receipts are never given even upon request and the charges in the final bill seem to be higher than the recalled expenditure 2. The food quality is not stellar and does not meet the price Bars close too early, nothing inside the hotel after 10 pm, only room service of questionable quality Breakfast: takes too long to wait for an available table. Again it is not what one would expect for the price Room cleaning: the cleaning stuff is too slow
for Everyoneby A verified traveler
Fantastic hotel, located close to everything!Posted Dec 8, 2014
Having stayed in numerous hotels in Sydney over the years, this was my first time at the Hilton. I was extremely impressed. In fact, it's the best hotel I have stayed at in Sydney. Friendly staff, excellent rooms and perfect, central location made for a great holiday with my wife!
for Business Travelersby A verified travelerfrom brisbane
Ideal location for business meetingsPosted Dec 6, 2014
Pros: Location and access to lounge
Cons: Lighting from bathroom intrudes into room
Location: No comment
Met with business colleagues in foyer and coffees shop. Accessed the lounge as a gold passport holder. All in all very convenient
for Everyoneby A verified travelerfrom Aberdeen, Scotland
Downtown Sydney to see the sights.Posted Dec 2, 2014
Great location for getting anywhere in Sydney. 1st class service and exec lounge staff very attentive. Cannot fault the experience
for Couplesby A verified travelerfrom Wellington, NZ
Easy access to everythingPosted Dec 1, 2014
Pros: The friendly, helpful staff. The selection of food on offer for breakfast.
Location: Centrally located, right opposite QVB and metres away from retail therapy at Westfield, Myers, Pitt St and DJs. Easy access to public transport.
We stayed in the hotel on Friday and Saturday night. Arriving early on the Friday, we were welcomed and our luggage relieved from us. We checked with concierge at midday and were delighted to find our room was ready and our luggage already delivered. Staff were really helpful and friendly, even those random staff members we ran into in the lift (by random I mean they were just going about their daily business and happened to cross our paths). The room was small, but was as expected due to availability and our late booking. It was sufficient for our needs although it was on the expensive side. The breakfast offering was varied, fresh and tasty. We asked for and were granted a late check out time which we were very grateful for. The location was perfect for our needs with access to most places being easy and seamless. We'd do it again.
by A verified travelerfrom Sydney
Nice HotelPosted Dec 1, 2014
Pros: Rooms, clean, well laid out
Cons: New cook,
Location: Location OK, not a lot of street external food outlets
Food ordinary, To little staff on for breakfast, Kept running out, Dining area that was available, very expensive Swiss Hotel better
for Everyoneby A verified travelerfrom UK
Great hotelPosted Nov 30, 2014
Pros: Location, service and facilities
Cons: Better value dining options
Great hotel in central Sydney, with all facilities you would expect from a 5 star hotel. Rooms modern and comfortable if a little compact. Excellent lesiure facilities added to the stay. Glass Breakfast wide ranging but costly. Room service menu too expensive though.