Ratings based on 1,070 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom QN

Nice hotel in Parramatta

Posted Apr 13, 2015
Nice enough room, we got a buffet breakfast option when booking for an extra $40 which was excellent (3 adults, 1 child). Room a bit squishy considering extra person was $45 and only had the fold out couch but otherwise all g
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Watsonville, CA

Posted Apr 5, 2015
Great hotel close to a ferry that takes you straight into Sydney.
2 out of 5
by A verified travelerfrom pERTH wa

Total disappointment.

Posted Mar 20, 2015
Pros: Nothing
Cons: Staff need to be trained to smile and welcome the guests. The management attitude must be changed.
Location: A number of Indian and Asian restaurants are available.
The staff are not welcoming and polite and at times rude which is contrary to the expectation of a stay in this chain of hotels. The minibar in the room had nothing but three bottles of beer and a couple of soft drinks. I will not stay in this particular hotel again.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Canberra ACT

Very clean and spacious rooms, close to the train

Posted Mar 12, 2015
Pros: The rooms are well sized and comfortable and it is close to the public transport hub which made it easy to get around.
Cons: The bathrooms are a little dated, but very clean and well kept.
Location: It is easy walking distance to the train station and Westfield shopping centre. Parramatta Park is also within walking distance.
From check in and check out the staff were very helpful and friendly, The check in clerk, was extremely helpful and friendly. All the staff were very efficient and friendly, no long waits to be seen to.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Posted Mar 3, 2015
Stayed for the weekend, was comfy and quite. The staff were very helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bruchh.-Vilsen/Niedersachsen

Sauberes Hotel

Posted Mar 2, 2015
Die Lage ist zwar nicht 1A, dafür sind die Zimmer renoviert. Frühstück sehr gut!
4 out of 5
Recommended
for Everyone
by A verified traveler

value for money

Posted Feb 26, 2015
~A$200 including breakfast for 2 with neat and tidy as well as 10 mins walking distance to Parramatta Westfield or Train station. Where else you still want to find. Excellence.
5 out of 5
Recommended
for Everyone
by A verified traveler

Everything was perfect

Posted Feb 21, 2015
The staff, the dinner, the staff, the comfy beds and don't let me forget, the STAFF! Excellent!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 5, 2015
Great Location - recommend staying here Excellent experience
3 out of 5
Recommended
for Families
by poobalasingamfrom Brisbane

Good

Posted Jan 25, 2015 on Hotels.com
The location is good.