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Breakfast buffet is great. Being next to Kings CRoss station was extremely convenient. The hotel had great view of downtown, Sydney Bridge and Opera house. The rooms were very quiet.
Hari
Stayed 3 nights in Dec 2023
Response from Management on Jan 16, 2024
Thank you for sharing your feedback with us and we look forward to welcoming you back soon.
all good- comfortable room , great view and location next to transit and shops/restaurants, great breakfast and desk /restaurant staff were all helpful, pleasant and friendly.
We were Ok with the surrounding area although others had commented it was not the best.
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you for your feedback David - we love our location too!
4/10 Poor
Sheree
Traveled with family
Nov 4, 2023
Workflow and hotel price completely different could have stayed in a better place for the same price
Sheree
Stayed 3 nights in Oct 2023
Response from Management on Nov 6, 2023
Dear Sheree,We are extremely sorry to read of your experience at the Holiday Inn Sydney Potts Point. Please accept our apologies and we hope you give us the opportunity to better serve you in the near future as your experience is certainly not in line with our usual high standards.
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you Terrence, please feel free to let us know if we can do anything to improve.
8/10 Good
jason
Nov 4, 2023
Liked: Cleanliness, staff & service
I had the most incredible view of the bridge and city.
jason
Stayed 1 night in Oct 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you for your feedback Jason - we love our views as well!
6/10 Okay
Peter
Oct 28, 2023
Could not believe no room service after 10pm
Peter
Stayed 2 nights in Oct 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Hello Peter,Thank you for your feedback, we do have Room Service 24hrs. It would be great if you could share your feedback with us directly so we can continue to improve our service.
Beautiful view of Sydney opera house and harbour bridge. Great access to the area, reasonable breakfast option.
All aspects of the room were in working order.
James
Stayed 5 nights in Oct 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you for your feedback James, our views are amazing and we are thrilled you enjoyed them!
We stayed two nights at the hotel. It's in Kings Cross, so everywhere is effectively walkable. Our room was nice, with a stunning view over the city, including the bridge and opera house. The bar was good with friendly staff.
Angus
Stayed 2 nights in Sep 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you for your review Angus, we will pass your feedback about our bar staff to the team as well. We are thrilled you enjoyed the location and our views!
6/10 Okay
Mehdi
Traveled with group
Oct 14, 2023
Liked: Cleanliness, staff & service, amenities
In a good location
Mehdi
Stayed 1 night in Sep 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Convenient for M1 and easy to follow google directions. Good car park. Included body wash and shampoo very good.
Aircon was a little too loud in room regardless of what we tried.
Chris
Stayed 1 night in Sep 2023
Response from Holiday Inn Sydney Potts Point on Nov 6, 2023
Thank you for your feedback Chris, we will check the air con based on your review. Thank you for helping us continue to improve.