Ratings based on 131 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel convenient to get to the city by train

Posted Sep 29, 2014
Pros: exceptionally clean all facilities were great
we only stayed one night had a good experience everyone pleasant and helpful
4 out of 5
Recommended
for Getaway With Friends
by Jamesfrom Singapore

Clean. Near hospital. Right next to cemetery.

Posted Aug 14, 2014 on Hotels.com
Friendly and helpful hotel staff! Serves well as a clean and comfortable place to sleep. Not much facilities to shout about. Location was convenient as i needed to visit the nearby northshore hospital (5min walk). Otherwise no scenery or nearby places of interest (superstitious customers may want to stay away because hotel is opposite the cemetery). 15min walk from St Leonard train station and 10min walk away from Budget car rental outlet.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland NZ

Third visit.

Posted Aug 2, 2014
Pros: Convenient to hospitals and Jay Car.
Cons: Remembering to bring a remote control to turn off the TV in cafe which nobody seems to be watching.
Location: Well, it's on the Princes Hwy so we head for McMahon point for shopping and evening meals.
Age 70 so get a little bemused at the funky thrust of the place but we go back as it overall has character and service we are very comfortable with. Wonder why this vist the receptionist wanted extra id and photo copied the drivers licence!!
5 out of 5
Recommended
for Personal Event
by Markfrom NSW South Coast

Fantastic service

Posted Jul 30, 2014 on Hotels.com
Great service. Staff are friendly and responsive. Had a problem with noise and was moved to an upgraded room as all equivalent rooms were booked. A perfect example of how to deal with a customers issue.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, great coffee!

Posted Jul 12, 2014
Pros: Close to where we were attending function @ Crows Nest
Cons: The curtains in the room proabably need to be replaced, looking abit 'drab'.
We had a pleasant stay, would recommend the room with balcony as they are not your average size hotel room, small bathroom. The king size bed was very comfortable and had a great nights sleep. The hotel reception were very welcoming with a warm friendly smile! :) Must say the coffee from the downstairs cafeteria was piping hot and delish. Would definitely come back and recommend to stay at this fab hotel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Was ok

Posted Jun 30, 2014
Was very disappointed about paying for a car park in the underground parking
4 out of 5
Recommended
for Overnight Stay Before Destination
by Melbourne guyfrom Melbourne

Not too bad

Posted Jun 27, 2014 on Hotels.com
Room was comfortable but a bit small / cramped. Had to pay $20 extra for on site parking which I thought was a bit rich. Most places have that as inclusive. Did get an even better hotel in the heart of Sydney city the following night for a much cheaper price so this Hotel Urban IS a bit over priced for what you get. In saying that, it was of a high enough standard. Nice modern looking place.
5 out of 5
Recommended
by Moritzfrom Melbourne

Great hotel

Posted Jun 25, 2014 on Hotels.com
Really groovy hotel. Serviceeviscexcelkent and rooms are very clean and comfortable. Great value for money.
4 out of 5
Recommended
for Business Travelers
by leefrom canberra a.c.t.

5

Posted Jun 25, 2014 on Hotels.com
Good service and everything I can't say anything.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nights Stay

Posted Jun 24, 2014
Great experience. All staff were extremely helpful and friendly. I could not fault the place.