Ratings based on 2,473 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Comfortable

Posted Jul 19, 2015
Ibis have improved a lot since my last stay. Would recommend ibis to all.
Comment from Hotel Management
Jul 27, 2015 by Pamela, Hotel Management
Thank you for your recommendation. We hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Nice hotel reasonably close to the airport

Posted Jul 13, 2015
Pros: Proximity to the airport and pleasantness of the staff
Cons: All ok
Location: Not applicable
I enjoyed staying at the Ibis, staff were pleasant and obliging.
Comment from Hotel Management
Jul 15, 2015 by Pamela, Hotel Management
Thank you for taking the time to send through your review. You have shared some great information. We look forward to welcoming you back again at ibis Sydney Airport in the near future
1 out of 5
by A verified traveler

Over priced and under whelming.

Posted Jul 8, 2015
Pros: It had a shuttle pick up for the airport.
Cons: Need to lift their game and improve the overall service. The little things also make a difference.
Room was very small. Asked for two beds, one was basically a setee.It would seem they skipped on everthing, I have had better accommodation and service in a budget hotel. I requested a wake up call which I did not recieve.The food in the "bistro" was of average quality and was expensive. The lobby was not inviting.Overall I would not rate this hotel well and would not stay there again ; and compared to other hotels in the immediate vicinity which I have stayed at,for a similar cost this was by far inferior.
Comment from Hotel Management
Jul 15, 2015 by Pamela, Hotel Management
Thank you for leaving your comments. I am so sorry to hear that we didn't deliver a memorable experience to you on this occasion. Please accept my sincere apologies. I would love to talk to you further about the issues you have raised. If you could contact me directly at the hotel when you are available.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Wagga

Pleasant and convenient

Posted Jun 6, 2015
Cons: TV's are a little old and need to be adjusted for aspect ratio etc.
The hotel is pleasant enough and certainly convenient to the airport and also acceptably priced. Its not 5 star, but its OK
Comment from Hotel Management
Jun 22, 2015 by Pamela, Hotel Management
Thanks very much for the review. We hope to see you again soon.
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Melbourne

Functional

Posted May 11, 2015
Pros: Location
Cons: TV menu options didn't always work.
Ibis Sydney Airport has all the basics, without pretense or luxury. It is close enough to the airport and Mascot train station to be a useful hub for travellers of all sorts. I'd go back again.
Comment from Hotel Management
May 12, 2015 by Pamela, Hotel Management
Thanks Joe for the great comments. We hope to see you again soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff are really good

Posted May 10, 2015
Really good and helpful front office staff, great that they have a smoking area that's nice and close to the bar
Comment from Hotel Management
May 12, 2015 by Pamela, Hotel Management
Thank you for the great comments. We look forward to welcoming you back to ibis Sydney Airport.
3 out of 5
Recommended
for Everyone
by A verified traveler from wagga

Reasonably priced hotel near Sydney airport

Posted May 4, 2015
Pros: Location and price
Cons: Restaurant needs better service
Location: It rained every time I stayed - so did'nt explore
Reception slow and restaurant poorly organised, but for the price in Sydney and for overnight only, it's okay. Rooms are very small but okay if you have early morning flight out and you are using the hotel as a transit point.
Comment from Hotel Management
May 10, 2015 by Pamela, Hotel Management
Thank you for the review Kate. I apologise for the slow check in, you may have arrived when we had a shuttle drop off. Our staff always try to be as quick as possible to minimise the wait to others. I do hope we can have you visit us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from 東京

空港に近く居心地の良いホテル

Posted May 3, 2015
空港に近く、お部屋は整然としていて清潔でした。シャワー空間も広すぎず、狭すぎず、ちょうど良い広さでした。私はホテル着後、事情によりすぐに観光にでてしまい、夜は寝に帰るスケジュールでしたが、もっとこのホテルでくつろぎたいなと思わせてくれるホテルでした。
Comment from Hotel Management
May 10, 2015 by Pamela, Hotel Management
Thank you for the great score.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient budget hotel close to the airport

Posted Apr 29, 2015 on Wotif
The room was clean and comfortable though not overly large. It was fairly quite. Staff were efficient. A good choice if you wanted to be near the airport without spending too much much.
Comment from Hotel Management
May 1, 2015 by Pamela, Hotel Management
Thank you very much for leaving your feedback. We appreciate you taking the time to do this and look forward to seeing you here again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kirkland, WA

Perfect for a short stay in Sydney

Posted Apr 27, 2015
We booked this room near the airport because we only had one night in Sydney before returning to the US. We wanted something with easy airport access. This ended up being perfect. Short walk from the domestic terminal and easy train ride to international terminal. Only 20 min walk/train to city center. The staff was super helpful and friendly. Room was small but comfortable. Only downside was the trains underneath that rumbled the building frequently during the day and intermittently at night. Light sleepers might want to pack earplugs. No significant airplane noise with windows shut. Breakfast was overpriced when paid at the counter, so buy with the room if you can. Overall a great value for what we paid!
Comment from Hotel Management
Apr 30, 2015 by Pamela, Hotel Management
Thanks very much for the feedback. I am so happy to hear that you enjoyed your time with us and we look forward to having you stay again when you visit Australia again.