Ratings based on 297 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
for Everyone
by A verified traveler from Auckland

Such a good location

Posted Oct 20, 2014
Pros: the location
Cons: housekeeping
Location: near shops, opera house, the rocks,Gardens, parks, museum, a short walk to darling harbour. Train and buses stations are nearby.
Front desk staff were great. We arrived early and our room wasn't ready, they did offer us an available room. Our room was nice, had everything we needed also the bed was comfortable. House keeping could be improved, they didn't empty the kitchen bin and they didn't restock the bathroom. Would be fantastic if they would offer free wifi (even if only 30 minutes daily)
5 out of 5
for Couples
by A verified traveler from New Zealand

Great Stay, didn't want to leave

Posted Oct 17, 2014
Pros: The room was great, well layed out and comfortable. We liked having kitchen facilities so we could make breakky but needs a pot. Great atmosphere.
Cons: Yes much bigger pool should be on the cards!! Also the gym could do with a huge upgrade. I only used it the first morning and didn't like it.
Location: The location is great because it is close to everything. We walked to darling harbor (ferries), the tower, the rocks, circular quay (ferries).
We were very happy with our hotel. We were very central, the room was clean and comfortable and had everything we needed (except a pot to poach eggs :)). We walked every where. The staff were great and very helpful.
4 out of 5
for Everyone
by A verified traveler from Brisbane, Australia

Overall a nice place to stay

Posted Oct 13, 2014
Pros: The location, and staff
Cons: The food options were minimal, maybe a buffet option would be an improvement.
Location: Circular Quay, The Rocks, a few minutes walk. Darling Harbour or shopping mall (Westfield & Sydney Tower) about 10 minute walk.
We found the staff very friendly and helpful. The room facilities were nice and clean, apart from the leaky shower and broken hinge on the cupboard to the refrigerator. It is a nice location, only a few minutes walk to Circular Quay, and the Rocks area.
3 out of 5
by A verified traveler from Canberra

Central but noisy

Posted Oct 7, 2014
Pros: Location
Cons: More attention to the cleanliness of the room
Location: CBD so Circular Quay and surrounds were excellent
A good location but had heaps of road noise. The room needed a good clean as the shower had mould and the room was showing signs of wear. Pool was nice but it also didn't seemed to have had a good clean for a while with a sticky floor, cigarette buts and 2 band aids on the pool deck. The 2 bedroom apartment would only suit a young family as with 2 teenagers and a 10 year old it was very cramped. Restaurant was nice but a touch expensive for what was a limited menu. Staff were outstanding and couldn't do enough to help. $25 for wifi for one device for a day is also too expensive.
4 out of 5
for Everyone
by A verified traveler from melbourne

great location

Posted Sep 30, 2014
Pros: location and studio aspect
Cons: dishwasher out of order dining table very wobbly
Location: wynyard station circular quay pubs and cafes
a very relaxing 5 day break.everything great about a big city is in Sydney.Loved it all
5 out of 5
for Everyone
by A verified traveler from las vegas

Good location 5 mins to Circular Quay.

Posted Sep 24, 2014
Pros: Good service, friendly staff
Cons: N/a
Location: Great location
Nice to have kitchen facilities for b/f etc. supermarket across the street. We enjoyed it
5 out of 5
for Everyone
by A verified traveler from Melbourne, Vic

Nice hotel, great location

Posted Sep 23, 2014
Pros: Excellent location
Cons: Could do with some updating
Location: Close to sydney harbour and the rocks
Helpful staff, clean hotel, great location close to landmarks. Could do with some updating but otherwise a great experience.
5 out of 5
for Everyone
by A verified traveler from belfast

Great hotel for visiting Sydney.

Posted Sep 22, 2014
Pros: The hotel is in a great position for the first time visitor. Close to CBD, tourist attraction and shopping
Cons: Free wifi
Location: Great central position for tourists and business
The staff are attentive to making your stay the best possible experience
3 out of 5
by A verified traveler

Good location

Posted Sep 14, 2014
hotel was in great central location, hotel staff and hotel resturtant staff were rude , was disapointed in this but overall clean, tidy hotel
4 out of 5
for Everyone
by A verified traveler from Alice Springs

Beautiful rooms, as long as you are a couple

Posted Sep 10, 2014
We booked the room for two adults (mother and son) only to be told on arrival there are no twin rooms only double and if my son wants to sleep on the sofa there is an extra charge of $40 a night! We made the sofa bed up ourselves to avoid this cost. The staff were not helpful at all.