Ratings based on 249 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Families
by A verified traveler from perth

Very central. Close to tourist attractions and cbd

Posted Jul 13, 2014
Pros: Clean, comfortable and ideal location. Heated pool and spa on the roof.
Cons: Update and renew old equipment please.
Location: Free bus outside to city centre. Close to circular quay, harbour bridge, the Rocks.
Would of be excellent but our washing machine and tumble dryer didn't work, so we had to get the staff to take it to another room to clean and dry.
4 out of 5
for Everyone
by A verified traveler

Good location near to Opera house etc

Posted Jul 7, 2014
Pros: Location, rooms
Cons: Will be better once the major programme of works to upgrade foyer and dining areas is complete
Location: Really good location adjacent to harbour bridge/Opera house and main shopping areas
Nice hotel with good rooms, disappointing that there was a lot of construction upgrade work taking place that limited facilities
4 out of 5
for Everyone
by Jenny from Melbourne

Sydney Mantra

Posted Jun 25, 2014
Pros: The cleanliness and comfort of the rooms. The location
This hotel was clean, well situated and the staff friendly. I was impressed with my room as it was spotless and comfortable. The hotel was undergoing some renovations in the lobby but disruptions were kept to a minimum. I really enjoyed my stay and would book there again.
1 out of 5
by cathie from sydney

Very disappointing

Posted Jun 23, 2014
Stayed before and very happy. This time not told about lack of lobby bar and most particularly lack of room service, main reason why we booked into a hotel for the night
4 out of 5
for Everyone
by Laura from Brisbane Australia

1 night stay to be close to airport

Posted Jun 16, 2014
Pros: Convenience to international airport
Cons: Shuttle to terminals
Location: The airport
It was fine. Good location, close to airport. Clean and comfortable for one night.
5 out of 5
for Everyone
by A verified traveler

Enjoyed our stay very much

Posted Jun 12, 2014
Stayed for two night, loved our rooms, the view, and the staff were lovely.
4 out of 5
by A verified traveler

nice hotel close to the ivy

Posted Jun 10, 2014
nice hotel me and a friend stayed because of the closeness to the ivy ... it was good to sleep in but mina disappointed that our cd player didn't work and also my mate had to sleep on the couch with no linen
5 out of 5
for Everyone
by Cheryl from Toowoomba, Qld

Excellent position transport wise

Posted Jun 9, 2014
Pros: Position and facilities
Cons: Will be better when restaurant finished but other eating places close by.
Location: Near circular Quay, Opera House, walking distance to city centre shopping. Close to Wynyard station, good restaurants near by.
We had a fantastic stay, the hotel is ideally positioned for both rail transport and walking to the city centre. The self contained rooms are great for self catering and washing facilities. The restaurant is being refurbished so there are some disruptions with workmen but that did not worry us. A great venue with excellent staff.
2 out of 5
for Everyone
by Sue from Brisbane

Overcrowded rooms

Posted May 14, 2014
Pros: The room was comfortable and clean.
Location: Close proximity to the CBD and Circular Quay.
Unfortunately there doesn't seem to be any control of the number of people staying in a room. Our neighbouring room over the weekend had people coming in and out, slamming doors and making a racket until 3am. There were definitely a lot of people staying in the room. Also, The hotel was undergoing renovations, with no restaurant facility. This should have been communicated at the time of booking, this is very unfair to the client.
4 out of 5
for Everyone
by Mary from Queensland

It's very central, great location

Posted May 12, 2014
Pros: The bed comfort was excellent and I loved the quality of the bath soaps
Cons: The window quality
Great and convenient location, easy access to the hotel, public transport. TV was not working on arrival and was fixed immediately. For the price this was a very good deal. We have been offered a upgrade to a two bedroom apartment which was very convenient for my travel partner and my self.