Ratings based on 122 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Overnight Stay Before Destination
by Mason from Gold Coast

Right Location

Posted May 3, 2014 on Hotels.com
Close to everything in Chatswood!
Comment from Hotel Management
Sep 6, 2014 by Simone, Hotel Management
Dear Guest, We appreciate that you have taken time to give us feedback on your stay. It’s great to know you were able to take advantage of our central location in Chatswood. We look forward to welcoming you back to stay with us again soon. Kind regards, Maddie Guest Service Agent
5 out of 5
Recommended
by S from Newcastle, NSW

Great value for money

Posted Apr 28, 2014 on Hotels.com
Convenient location (close to shops and transport), well sized rooms, and friendly staff. Was very good value for money (a good alternative to staying right in the city) - would definitely recommend.
Comment from Hotel Management
Sep 6, 2014 by Simone, Hotel Management
Dear Guest, Thank you very much for taking time to give us feedback on your stay with us. It is really good to hear that you were able to make the most of our convenient location, and that you were pleased with our rooms. We’re very happy that you found our staff friendly and we are looking forward to welcoming you back again soon. Kind regards, Maddie Guest Service Agent
5 out of 5
Recommended
for Business Travelers
by Jillybean from Newcastle

Great Place to Stay In Chatswood

Posted Apr 19, 2014 on Hotels.com
Neat and tidy. Rooms had clothes dryers and washing machines, were quite large with comfortable beds
Comment from Hotel Management
Jun 28, 2014 by Simone, Hotel Management
Dear Guest, We appreciate the time you have taken to give feedback about your recent stay at Mantra Chatswood. I am glad you were able to enjoy the facilities of our One Bedroom Apartments. We hope to welcome you back soon. Kind Regards, Alana Friend, Assistant Manager
4 out of 5
Recommended
for Couples
by Gaz from McGraths Hill

GOOD HOTEL!

Posted Apr 17, 2014
Pros: Location is perfect for Chatswood restaurants, theatre, etc
Cons: Decor is starting to look a bit tired.....particularly the restaurant.
Location: Great location
Booked a 1 night voucher deal with breakfast for an anniversary and enjoyed the studio apartment very much.
Comment from Hotel Management
Apr 22, 2014 by Paul, Hotel Management
Dear Gaz, Thank you for taking the time to give feedback about your recent stay at Mantra Chatswood. I am happy to read that you enjoyed the hotels close location to shopping centres and the Concourse Theatre. We are excited to announce that we have a refurbishment of our restaurant beginning in May, 2014. We look forward to welcoming you back soon. Kind Regards, Alana Friend, Assistant Manager.
4 out of 5
Recommended
by Rob from Southern Highlands

Posted Apr 15, 2014 on Hotels.com
Good rooms and location. However, it is hard to get the lift buttons to work.
Comment from Hotel Management
Jun 28, 2014 by Simone, Hotel Management
Dear Rob, Thank you for your feedback from your recent stay at Mantra Chatswood. It is great to read you enjoyed our rooms and close location to the vibrant Chatswood area. We are in the process of all lift buttons being replaced in the near future. I am sorry for any inconvenience that may have caused throughout your stay. We hope to see you again soon. Kind Regards, Alana Friend, Assistant Manager
5 out of 5
Recommended
for Couples
by Tash from NSW

Impressed

Posted Apr 15, 2014 on Hotels.com
I can't say enough how impressed I was with this hotel. The rooms were the cleanest I have ever stayed in. The customer service was amazing. They happily accommodated all my requests. The location was very convenient as it was close to the station but I never heard the trains which was amazing. I'm still in shock about the quality, especially when you consider the price we paid for the room. Definitely the best value for money hotel room ever!
Comment from Hotel Management
Jun 28, 2014 by Simone, Hotel Management
Dear Guest, Thank you for your wonderful feedback about your recent stay with us at Mantra Chatswood. I am happy to read that the hotels cleanliness and customer service were highly regarded. It is great you were able to enjoy the hotels convenient location to the train station. We look forward to welcoming you back in the future. Kind Regards, Alana Friend, Assistant Manager
4 out of 5
Recommended
for Everyone
by Bel

Fabulous staff!

Posted Apr 2, 2014
Pros: Loved the room, and the pool, was an all round great stay..
Cons: Pricing for the minibar.
Location: Very close to the train station, which made it easy to find and easy to get to whilst carrying luggage.
I loved my stay at this hotel. The staff were wonderfully friendly, (even giving me directions back to the motel after I had gotten lost). The room was nice and clean, loved the little balcony. My only small downside was that there was no pricing list for the minibar.. But really, that's only a small complaint..
Comment from Hotel Management
Oct 4, 2014 by Paul, Hotel Management
Dear Bel, Thank you for taking the time to give feedback about your recent stay at Mantra Chatswood. It is great to read that you had all round great stay and loved the room and pool area facilities. I have passed onto our team the lovely comment about the fabulous staff. I am sorry to hear that the pricing list for the minibar was missing from your room. We are glad you enjoyed your stay and hope to see you again in the near future. Kind Regards, Alana Friend Assistant Manager
4 out of 5
Recommended
for Personal Event
by jls998 from NSW

Great location.

Posted Apr 2, 2014 on Hotels.com
Close to shops, train station, restaurants. Room clean and tidy, comfortable bed, plenty of pillows, air con in working order.
Comment from Hotel Management
Jun 14, 2014 by Simone, Hotel Management
Dear Guest, Thank you for the time you have taken to give feedback about your recent stay with us. It is great to read you enjoyed the hotels close location to shopping centres, train station and restaurants. We are happy to read you found the hotel room comfortable for your stay. We hope to welcome you back to Mantra Chatswood soon. Kind Regards, Alana Friend, Assistant Manager.
4 out of 5
Recommended
by Paul & Jen from Wollongong

Friendly helpful staff

Posted Apr 1, 2014 on Hotels.com
We had a problem with noisy plumbing. I went down to discuss it with reception and we were moved to another room no problem. All the staff especially at reception couldn't be more helpful and friendly.
Comment from Hotel Management
Jun 14, 2014 by Simone, Hotel Management
Dear Paul & Jen, We appreciate the time you have taken to give feedback about your recent stay at Mantra Chatswood. I do apologise for the inconvenience caused with changing rooms during your stay with us. We value this feedback highly and have been able to look into this maintenance issue further. I am happy to read the staff were helpful in resolving the matter and providing you with a comfortable room for the rest your stay. Thank you for your patience. We hope to welcome you back soon. Kind Regards, Alana Friend, Assistant Manager.
5 out of 5
Recommended
for Everyone
by sally from sydney, australia

Good value and nice place.

Posted Apr 1, 2014
Nice place to stay. Near to the centre of chatswood.
Comment from Hotel Management
Oct 4, 2014 by Paul, Hotel Management
Dear Sally, Thank you for your response about your recent stay at Mantra Chatswood. I am happy to see you enjoyed our close location to Chatswood’s shopping area and transport links. We hope to welcome you back soon. Kind Regards, Alana Friend Assistant Manager