Ratings based on 1,775 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
93% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler


Posted Apr 23, 2015
Pros: The service maids
Cons: Refurbish the old rooms and don't false advertise.
Location: Location was good to shopping centre, cinema, bars, cafes, restaurants.
Even though we were staying 7 nights they still wanted to charge $15 p/n parking. The studio room I booked on the internet was not the same room we walked into. It was so small, needed lots of TLC, the shower was over a bath, the bathroom was dark and dingy, I thought they had given us the wrong room. Sooooo disappointing.
4 out of 5
for Everyone
by A verified travelerfrom 香港


Posted Apr 14, 2015
Pros: 距離Parramatta Train Station大約3-5 分鐘路程,到市區(如Central, Circular Quay)式其它旅遊景點(如Blue Mountains)都十分方便 工作人員十分友善有禮 房間寬敞整潔
Cons: 定期檢查和更換設施,可以避免像我們同類的事情 電腦/System比較慢,Check in / out 時要預多一點時間 Sauna, Steam 的兩扇門可能會阻礎有火警或其它突發事件時的逃生或求救
Location: 大型Shopping Mall - Westfield 車站裡和附近都有不少不同種類餐廳,如泰國,印度,香港等 坐Train 到Katoomba 轉巴士到風景怡人的Blue Mountains
服務:職員們經常笑面迎人,態度親切 房間:房間寬敞整潔;我們住的Twin Bedroom(兩張單人床),單人床比較小和窄 ,身型較高或寬的人會感覺較焗促 突發事件:在行程的最後一晚,我們發現廁所的水箱壞了,每次沖廁所,水就會從水箱裡的喉中噴出來。我們馬上通知Reception,他們很快就讓我們換到別的房間。感覺上設施比較兒戲,早上還好端端的,到了晚上怎麼就壞了? 設施:設有Gym, Swimming pool, Sauna 和Steam和餐廳。未換房前,我們的房間是正對著Swimming pool (真的是打開窗就可以游泳),天氣冷的時候還好,如果天氣好有時7點就會聽到有人在出面游水,十分應聲⋯⋯ 餐廳價錢很合理,特別是Lunch
4 out of 5
for Everyone
by A verified travelerfrom NZ

Posted Apr 12, 2015
enjoyed the stay at Mantra. walking distance to westfield mall and train bust station 5 mins walk
4 out of 5
for Everyone
by A verified travelerfrom OSHAWA, ON

Sydney suburbs

Posted Apr 11, 2015
Pros: It is an apartment style hotel with an on site restaurant and underground parking.
Cons: Nothing the hotel is just right for the location.
Location: Shopping mall and train next door. A choice of restaurants in the immediate area but don't eat at the Indian food restaurant next door, it was bad.
Location to blue mounting is great and getting downtown is easy via the train. However, don't drive in Sydney it is too congested with some older roads and layouts and bad driving habits.
4 out of 5
for Everyone
by A verified traveler

Great hotel

Posted Apr 7, 2015
Great place, super close to public transport and shops.
4 out of 5
for Everyone
by A verified travelerfrom Waikato

Extremely well Located and good Value

Posted Apr 7, 2015
Pros: Location ,staff ,price
Cons: Kitchenette could be provided with a toaster
Location: Really good range of restaurants in easy walking distance as is Westfield shopping center and the train/bus station
We had a great 6 night stay and were very happy with the hotel. You need to be aware that there is only limited parking and it works on a first in first served basis and there is an additional charge for this service. Well located to shops and train and bus station- provided everything we needed and would happily go back- a toaster would have been nice in the kitchenette but we managed without.
3 out of 5
by A verified travelerfrom Canberra

Good location

Posted Mar 31, 2015
Pros: the package we got with all the inclusions was really good value for money.
Cons: Room needed an upgrade/make over, to make it more modern and appealing.
Location: Right next to the train station and a 15 minute walk to the centre of Parramatta including the Westfield and all the restaurants.
Our stay was good as it was very conveniently located near the train station, and the room had all we needed. We had booked a just the two of us package, which was great value with all its inclusions. The staff were very friendly and helpful, and the room was large and spacious. It was however, in desperate need of an upgrade. The bathroom was mouldy, old and the manhole was falling out of the roof. The carpet in the room was well worn and the bed wasn't all that comfortable. For a short stay like ours (2 nights) it provided what we needed, but I wouldn't stay there if I was staying for longer.
4 out of 5
for Everyone
by A verified travelerfrom Mids UK


Posted Mar 23, 2015
Ideal location for the bus/train station and Westfield Shopping Centre all 3 being less than a 5 minute walk away. Parrammata is a good alternative to Sydney with lots of fine restaurants and lots to do.
5 out of 5
for Everyone
by A verified traveler

Very happy customer

Posted Mar 22, 2015
Highy recomended hotel, we had a great time staying at the mantra in Parramatta.
1 out of 5
by A verified traveler

Posted Mar 18, 2015
The receptionist was so rude and made me feel uncomfortable So i didn't bother staying