Ratings based on 118 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
93% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom Sydney

Not the best, hope to see improvement in future

Posted Jan 3, 2015
Pros: The location
Cons: Staff warmth, helpfulness, hotel parking, and cleaner rooms
Location: Penrith panters, nightlife, cafes
Staff very average - not overly warm and welcoming expect for one lady. Was disappointed that there was no designated hotel parking, or something pre arranged by the council which caused us to drive around for 30 mins in search of a space on New Years Eve. Room was not the cleanest. Glasses didn't look washed, just wiped down, and kettle had dried food bits on it.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom kanahooka

Great hotel close to everything.

Posted Dec 9, 2014
Pros: Was nice and quiet in the rooms..
Wet weather but still enjoyed our stay..plenty of food venues close .
4 out of 5
Recommended
for Everyone
by A verified traveler

Great customer service

Posted Dec 7, 2014
Pros: The Staff & BED
We did have a problem though the manager was very nice and offered late check out, so in the end all worked out.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to Ironman 70.3

Posted Dec 3, 2014
First impressions were good- hotel staff on the Friday night were fantastic. The bed and pillows were like sleeping on rocks and could not get different pillows. Absolutely do not recommend hanks for breakfast which is affliated with the hotel. Go to maccas- you will get better service and Value for money there. Aircon was noisy as hell and either freezing or not seeming to work. Our last day at the hotel it was changing into a Mercure so hopefully they upgrade a lot!
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted Dec 2, 2014
Staff were helpful and friendly, room was to expected standard. Pleasant stay.
3 out of 5
Recommended
for Families
by A verified travelerfrom Canberra

Handy hotel when staying in the Penrith area

Posted Nov 25, 2014
Pros: We like the location and the choice of rooms as we booked for the two of us and for our son's family of four.
Cons: We found breakfast options confusing with different information coming from the website and reception. The air-con was really cold overnight.
Location: The location is close to the Nepean River and a large range of restaurants and shops are close by.
We stayed overnight at the Panthers Chifley and find it convenient when attending family occasions in that area.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to the center where I had to work

Posted Nov 4, 2014
Pros: very convenient
Staff very helpful all of my requirements were met with a smile and room very quite.
5 out of 5
Recommended
for Getaway With Friends
by Alisonfrom Mudgee

Realy good area

Posted Oct 31, 2014 on Hotels.com
Great stay Not happy that im still waiting for my holding deposit to be put back in my bank its been a week and still waiting
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new zealand

handy pleasing

Posted Oct 29, 2014
clean and tidy handy to shops reception staff was I bit off putting and not very helpfull
5 out of 5
Recommended
by greg and kayfrom nsw

great location

Posted Oct 24, 2014 on Hotels.com
we enjoyed our stay will stay there again everything was good great location to panthers and shops.