Ratings based on 670 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
88% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Couples
by A verified travelerfrom brisbane

great hotel really close to everything

Posted Apr 7, 2015
Pros: it was very central to everything in Sydney and the loft room was great
Cons: n/a
Location: the hotel is at darling harbour so you can walk everywhere. The ferries and the hop on hop off tourist bus is 5 minute walk away.
the staff were fantastic and really friendly, the manager on the front desk on 2/4/15 was the most fantastic gentleman, he was so helpful and made us feel so welcome. He knew everything about where to get a great meal late at night and has a great personality he is a credit to Metro on Darling Habour. The hotel was really close to everything for example the rocks, ferries at darling harbour, star city casino. We had a fantastic time.
4 out of 5
for Business Travelers
by A verified travelerfrom California

Higher price worth it for the kitchen, laundry

Posted Mar 7, 2015
Pros: Location; friendly and helpful desk staff; ability to save money by having breakfast in; ability easily to do laundry after two weeks travelling.
Cons: That mattress.
Location: Near both George Street (great shops) and Darling Harbour (plethora of restaurants.)
Excellent staff who paid attention and seemed to care. Manager seemed odd but the desk people were great. The location is great; the price seemed a bit high. But as the room had a small kitchen and laundry facilities in the unit, the price worked out fine in the end. I must say that the mattress was the worst I ever have experienced in a hotel. I mentioned it to staff and expect they will replace it.
3 out of 5
by A verified travelerfrom 광주

위치 매우조음 크기는 작음 비용대비 글쎄

Posted Feb 23, 2015
Pros: 위치
Cons: 쏘파침대 교체
Location: 달링하버있어 식사하기편리함
4인 가족사용 위치매우조음 4인쓰기는 좁음 쏘파침대 불편함 집사람과 딸사용 남자둘사용하기는 불가함 전먕 조음 세탁기 건조기 있씀 가격대비 보통임 다음번은 글쎄
5 out of 5
by Donna Hollandfrom Australia - NSW - Newcastle

Posted Jan 5, 2015
Pros: Location, Location, Location
Close to CBD, King Street Wharf & Darling Harbour
4 out of 5
by Primla Summersfrom Australia - QLD - Regional QLD

Posted Jan 5, 2015
Pros: Location
Cons: Needs a refresh
Value: Moderate, it was new year ; Staff were great - welcome pack a nice touch also
3 out of 5
for Getaway With Friends
by Armellefrom Nouméa (Nouvelle-Calédonie)

Hôtel vieillissant mais bien situé avec le confort

Posted Jan 3, 2015 on Hotels.com
Plusieurs séjours dans cet hôtel vieillissant même s'il a été rénové il y a qq années. Les +: idéalement situé près de Darling Harbour, tout le confort d'un appartement en duplex, Wifi gratuite. Les -: problème de réception du canal TV, une dizaine de marches pour pénétrer dans l'hôtel, difficulté pour avoir 7 nuits d'affilée même en s'y prenant à l'avance, pas de bac à glaçons
5 out of 5
by Mel Hostfrom Australia - NSW - Sydney

Posted Dec 29, 2014
Pros: Location
Cons: Parking
Love the slip in Bar across the road .
2 out of 5
by A verified travelerfrom 日本


Posted Dec 24, 2014
2 out of 5
by A verified travelerfrom NZ

Tired and needing love

Posted Dec 17, 2014
Well located but very tired, grubby and needing a refurbish. Expensive when considering run down it is.
4 out of 5
by brittany lynchfrom Australia - NSW - Sydney

Posted Dec 15, 2014
Pros: Clean and spacious size
Cons: Small and impractical balcony