Ratings based on 685 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
87% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Auckland, New Zealand

Friendly but very noisy

Posted Jul 20, 2015
Cons: Sound insulation. Heating and a facelift (tired).
Location: Great location. 5 minute walk to Darling Harbour. 10 minute walk to the shops and QVB Building.
The staff were very helpful and pleasant. Unfortunately the room we were initially given on 2nd floor was very noisy with loud traffic noise and very noisy revellers (Saturday night at the end of the Yule Festival). Also the bath still had long black hairs in it - not ours! When we complained the following morning, we were swiftly moved up to the 7th floor. The road noise here was much more bearable, but we were still woken around 6 am every morning by the building commuter traffic noise. Also, the room was fitted with only one A/C or heat pump. This was up high at the mezzanine level and although it heated the mezzanine beautifully, very little of the warm air filtered down to the living area. However, to be fair we were staying in the "coldest week in 30+ years" according to the weather channels. The situation was fantastic with everything within walking or ferry distance of all the main sights/attractions. Overall a pleasant stay, but the apartments would benefit from better sound insulation, heating and a general uplift as tired in places.
4 out of 5
Recommended
for Everyone
by A verified traveler

Value for money, big apartment, wonderful view

Posted May 25, 2015
It's was a lovely experience, our room was Big! The view was amazing, we could see the fireworks of Darling Harbour right from our bed side!
3 out of 5
by A verified traveler from sydney

Clean but not great

Posted May 23, 2015
Walls are paper thin so you can hear your neighbour partying, most of our lights didn't work including the table lamps so we were in the dark most of the time, a room was booked for 4 people (2 beds) but only one blanket was provided, it was good for a basic stay but not for $400 a night.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 26, 2015
Pros: Close to Darling Harbour
Close to Darling Harbour, stairs were a bit of a pain to get to the bathroom.
5 out of 5
Recommended
for Couples
by A verified traveler from brisbane

great hotel really close to everything

Posted Apr 7, 2015
Pros: it was very central to everything in Sydney and the loft room was great
Cons: n/a
Location: the hotel is at darling harbour so you can walk everywhere. The ferries and the hop on hop off tourist bus is 5 minute walk away.
the staff were fantastic and really friendly, the manager on the front desk on 2/4/15 was the most fantastic gentleman, he was so helpful and made us feel so welcome. He knew everything about where to get a great meal late at night and has a great personality he is a credit to Metro on Darling Habour. The hotel was really close to everything for example the rocks, ferries at darling harbour, star city casino. We had a fantastic time.
4 out of 5
Recommended
for Personal Event
by A verified traveler

Solo getaway

Posted Mar 15, 2015 on Hotels
Other than builders working on a motel close by, my stay was enjoyable
3 out of 5
Recommended
for Getaway With Friends
by Belinda from Melbourne

Good location but too noisy

Posted Mar 15, 2015 on Hotels
Great location in Darling Harbour. Apartment was tidy but a bit tired and in need of a freshen up. Close to restaurants and ferry. However too close to the pub across the road that had very loud music going to about 1:30am Fri and Sat night. Too noisy by far!
4 out of 5
Recommended
for Personal Event
by Christine from Melbourne

Location

Posted Mar 14, 2015 on Hotels
Great location!!!!
4 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Higher price worth it for the kitchen, laundry

Posted Mar 7, 2015
Pros: Location; friendly and helpful desk staff; ability to save money by having breakfast in; ability easily to do laundry after two weeks travelling.
Cons: That mattress.
Location: Near both George Street (great shops) and Darling Harbour (plethora of restaurants.)
Excellent staff who paid attention and seemed to care. Manager seemed odd but the desk people were great. The location is great; the price seemed a bit high. But as the room had a small kitchen and laundry facilities in the unit, the price worked out fine in the end. I must say that the mattress was the worst I ever have experienced in a hotel. I mentioned it to staff and expect they will replace it.
3 out of 5
by A verified traveler from 광주

위치 매우조음 크기는 작음 비용대비 글쎄

Posted Feb 23, 2015
Pros: 위치
Cons: 쏘파침대 교체
Location: 달링하버있어 식사하기편리함
4인 가족사용 위치매우조음 4인쓰기는 좁음 쏘파침대 불편함 집사람과 딸사용 남자둘사용하기는 불가함 전먕 조음 세탁기 건조기 있씀 가격대비 보통임 다음번은 글쎄