Ratings based on 129 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
91% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Value for money varies

Posted May 18, 2014
Pros: Location, location, location. Free wifi now a definite plus, thanks.
Cons: Need more electrical outlets in better/more convenient places. Some multiboxes would help. TV needs upgrading - very poor remote control
Location: Excellent location - great access to trains, shopping and business.
Have stayed here many times. Generally a reasonable stay but need to check prices - it's good value when the price is right. Scoring let down by its need for a refurb - some rooms are worse than others but its all getting a bit tired.
4 out of 5
Recommended
for Everyone
by A verified traveler

Its ok

Posted May 8, 2014
The room is a bit small. But overall its ok. Great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location. Helpful service

Posted May 4, 2014
Hi had a wonderful 2 days at the metro. A brilliant location - the centre of everything! The room was small and simple but clean and cosy and just want you want for a short stay in Sydney.
3 out of 5
Recommended
for Everyone
by A verified traveler

just ok

Posted Apr 7, 2014
Pros: Friendly staff, Bathroom was good, clean.
Cons: New bed and Air con.
Location: Good location. we had to go to State theater so it was walking distance also close to Capital Theater.
Staff on arrival were very pleasant, check no problem. Room was clean, bed was worn springs were felt through the bed. Air con was very noise. Bathroom was good. Good spot for us it was close to the place we went to while we were there, stay only for one night. Overall would stay again,but hoping for a better bed
4 out of 5
by lisa from adelaide

Great location on Pitt Street for shopping

Posted Apr 1, 2014
Pros: Location
Cons: The noise of the Air Conditioning unit were a little noisy, room requires sound proofing
Location: Shops, train stop within walking distance
Room was clean, neat and tidy and the updated bathroom was excellent. Hot water in an instant!!
3 out of 5
Recommended
for Everyone
by Adam from Brisbane, Australia

Good hotel close to city shopping

Posted Mar 23, 2014
Pros: Location and room size
Cons: Bathroom could have been cleaner
Location: Great location close to Town Hall Station and Pitt Street Mall Shopping
Nothing really bad or really good about the hotel, its pretty mediocre. but slightly overpriced for what I got. Check in was quick and easy, and a request for a late checkout was granted even if it was only half an hour later. Nothing but water included in minibar, but there is a convenience store close by.
4 out of 5
Recommended
for Couples
by A verified traveler

Central location

Posted Mar 17, 2014
Pros: Well priced hotel in good location
Cons: Nothing
Served the purpose of my holiday,clean central hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Great value hotel

Posted Mar 10, 2014
Hotel booked at short notice; great location and value.
4 out of 5
Recommended
for Families
by Dav from Melbourne

Good location for theatre, market and shopping.

Posted Mar 10, 2014
Pros: Location
Cons: Update the decor
Location: Markets, QV centre, railways close by, free shuttle in George st and plenty of café and restaurants around you.
Efficient check in and comfortable room. Large servings from the menu too.
4 out of 5
Recommended
for Everyone
by micchi from New Zealand

Good hotel

Posted Feb 25, 2014
Pros: The location - proximity to the train station and value for money.
Cons: The temperature fluctuations of the shower
Location: Close to train station, Sydney Eye, Darling Harbour, 20 min walk to Circular Quay
I found this hotel to be in a very convenient location. Close to the train station and about a 20 min walk to circular quay (which was a bit further than we expected). The facilities were fine and the bed was comfortable. Only issue was with the water temperature of the shower, it fluctuated continuously between too hot and warm.