Ratings based on 165 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Required a hotel close to the CBD for work

Posted Dec 16, 2014
Pros: Google
Cons: No
Location: City very close, Milson's Point, Ferry just down the road location is perfect.
Had a few drinks in the bar, subsequently decided to order bar food to eat as well. The food was excellent as with the service on the night.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Basic hotel, but close to the train

Posted Nov 24, 2014
Pros: Location, great breakfast.
Cons: Basic rooms, basic amenities.
Location: Train station, cafes, stunning views to the Harbour ridge from some rooms.
This is my fourth stay at this hotel. I have never particularly enjoyed the basic rooms, but the proximity to the train station is what appeals to me. Great views spoiled only by the fact that, unless you get a room level 9 and above, the noise and vibration of the train is unbearable. There are great cafes around McMahon point, just walking distance. During my last stay, it took the whole day and several calls to reception to get a roll out bed organised. It seems that some staff find it hard to follow basic instructions.
1 out of 5
by A verified travelerfrom Brisbane

Stay elsewhere

Posted Nov 23, 2014
Pros: Nothing.
Cons: It could be clearly stated at time of booking that the room sold is the dud room on each floor.
There are 16 rooms on each floor on this hotel. The room sold by Expedia is immediately adjacent to the elevator lobby. If you want to spend your nights listening to the dings of the elevators and people walking past, this is the place to stay. I complained to reception, and was told that Expedia sold the same room on each floor, so there was no point in moving floors as I would encounter the same problem on each floor. I ended up paying an extra $20 to move to one of the other 15 rooms on the floor which did not have this problem. I told the staff at checkout that I resented having to pay an extra $20 to avoid having to listen to the elevator all night, but was dismissed. It's one thing if the hotel was full and there were no other rooms available, but this is just a surcharge to force you into paying more than the advertised price.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Redcliffe Qld

Great Hotel, close to transport

Posted Nov 13, 2014
As I flew in for a school reunion, I needed a place close to transport and I could not have made a better choice. The staff were welcoming, helpful and friendly.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Spectacular view of the harbour.

Posted Oct 10, 2014
Pros: Everything!
Cons: n/a
Location: Near North Sydney station; Luna Park; and shopping centre
A very relaxing, clean room. We wanted for nothing. Staff were very pleasant and not intrusive. Very convenient to our conference and to North Sydney station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Good view of harbour. Easy walk to luna park

Posted Oct 8, 2014
Pros: Good view of harbour and bridge. Easy walk to luna park
Very good stay. Good view of harbour. Easy walk to luna park
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle NSW

Magnificent view of Sydney Harbour

Posted Sep 29, 2014
Pros: Everything - especially the view
We loved the view so much we decided not to go out for dinner but to buy a tasty authentic Italian pizza from Italian Pizza shop next door to hotel. We bought a beautiful Tatchilla Shiraz to accompany our Pizza while constantly appreciating the breathtaking view from our room. This is living!
2 out of 5
by A verified travelerfrom Brisbane

North Sydney

Posted Sep 25, 2014
Pros: nothing
Cons: breakfast, crack in shower tiles, noise of trains
Breakfast was horrible for $30 and noise of trains YUK!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney. Australia

Breathtaking View Room & Loo

Posted Sep 21, 2014
The title speaks for itself. Also we enjoyed the convenient location , it was a wonderful experience to have all that access nearby. The service provided by the staff was just excellent.
2 out of 5
Recommended
for Business Travelers
by Grahamfrom Hunter

Room had trains running thought it all night

Posted Sep 15, 2014 on Hotels.com
Would not stay there again