Ratings based on 320 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good location near shops and transport.

Posted Oct 14, 2014
The hotel was modern and clean. Staff friendly. Buffet breakfast worth the $$.
2 out of 5
by A verified traveler from Brisbane

Close to China Town

Posted Oct 8, 2014
Pros: Breakfast and location
Cons: Include Wifi in all packages and Parking should be included or at least discussed at check in and an up front rate given.
Location: China Town, Paddys market
Nicely situated hotel if you want somewhere close to the markets and China Town. Breakfast was ok and having a barista coffee in the morning was pleasant. I can't believe some hotels still want to charge for WiFI. It was going to cost me $50.00 for my four days to get WiFi. In anticipation of staying in an Accor hotel i joined there reward program. I have very quickly unjoined. I wont ever stay in an Accor hotel again. I paid nearly $300.00 USD per night and was expected to pay for parking and internet on top of it. When i asked the staff they were very brusque and did not seem to want to help.
Comment from Hotel Management
Oct 15, 2014 by Danesh, Hotel Management
Dear Scott, Thank you for taking the time to provide us with your feedback. It is disappointing that we have not been able to meet your expectations in a number of areas. We will take on board your comments and work hard to ensure we correct the areas you have mentioned. Once again thank you for the valuable feedback. Sarah Connelly, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from kgold coast

Excellent location

Posted Sep 27, 2014
Good place to stay while visiting tourist attractions, very close to everything.
Comment from Hotel Management
Oct 14, 2014 by Danesh, Hotel Management
Dear Krisha, Thank you for for your positive feedback. We are glad to read you enjoyed our location and we hope to see you again soon in Sydney. Yours Faithfully, Sarah Connelly General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location, small room

Posted Sep 21, 2014
Pros: Good location. Nice atmosphere.
Cons: Cleanliness of the room.
Location: Chinatown, Paddys Markets, a half hour walk to Broadway shopping centre.
Toilet not clean, bathroom very small. Needed more than one hook for towels. Bed was comfortable.
4 out of 5
Recommended
for Families
by A verified traveler from UK

Excellent location

Posted Aug 27, 2014
Pros: Location. The hotel was clean and the staff helpful and well presented.
Cons: They need to put some chest of drawers in the room. The cooked breakfast on some days was only luke warm.
Location: Central station & George Street were only a few minutes walk and offered great transport links
The hotel was in a good location and had all the facilities you could need. As we were a family staying for more than a few days we were disappointed with the lack of storage in the room. The rooms were a good size but the bathroom could have done with being a little bit bigger and again it lacked anywhere to hang towels. The breakfast was excellent with lots of choice.
Comment from Hotel Management
Sep 20, 2014 by Danesh, Hotel Management
Dear Oz, Your feedback is greatly appreciated. While it sounds like you enjoyed many facets of your experience with us, I apologise that we may have missed the mark on a couple of items. I will review your comments with our team to see how we can make improvements. Yours Faithfully Sarah Connelly General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Aust

Affordable and clean

Posted Aug 18, 2014
Close to most facilities. Public transport markets and asian restaurants. Good value fir money. Friendly staff and great food in house.
Comment from Hotel Management
Aug 27, 2014 by Danesh, Hotel Management
Dear Lisa, Thank you for choosing to stay with us, I am glad to read about your positive comment. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing breakfasts! A real bargain

Posted Aug 11, 2014
Pros: Food, location, style, room size, 24hr gym
Cons: Maybe don't bother heating the outdoor pool in winter? Felt like a horrible waste of energy.
Location: Lao City was our favourite local restaurant. Tiny and cheap and delicious. Also Chefs Gallery a short walk away for something more upmarket.
You generally know what your going to get with these chain hotels, but this is deffinitely one of the best. Great staff, good location (especially for cheap delicious Chinatown food) and breakfasts that will have you up at dawn in anticipation! We found we could walk to most of the things we wanted to do in Sydney (which turned out to be a good thing as taxis were expensive). Decent gym and good room service. Also a huge selection of movies for the more jet lagged among us! I'd stay here again most definitely.
Comment from Hotel Management
Aug 27, 2014 by Danesh, Hotel Management
Dear Sal, We thank you for your fantastic five-star review as well as your in-depth feedback. It makes our day to read that our hotel is the best in which you've stayed. Our team will be thrilled to hear this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Armidale.NSW

Great location

Posted Aug 2, 2014
We only had one night but and the location was perfect for us close to Newtown also the City,China Town and Paddys market are right at your doorstep. Very clean and the staff are polite and helpful! Will definitely stay there next visit.
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Jo, Thank you for choosing to stay with us recently and taking the time to post such a fantastic feedback! We appreciate your kind words about our team and their service; it is very pleasing to read that we were able to get everything right for you We certainly look forward to welcoming you back again very soon. Kind Regards, Sarah Connelly General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Perfect place for Chinatown visit

Posted Jul 30, 2014
It is close to everything, including the train to airport. It will be perfect stay if the swimming pool and hot tub are indoor.
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Eric, Thank you for choosing to stay with us and for taking the time to post your feedback. We hope to see you again soon. Yours Faithfully Sarah Connelly General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great hotel in a great location

Posted Jul 26, 2014
Pros: Breakfast service, friendly staff, clean rooms,
Cons: Accessibility ramp for easy luggage handling in/out of hotel at front entrance (Though there is one to the side, adjacent to Wilson Parking)
Location: Close to Chinatown, centrally located in Sydney City so shopping is plentiful, easy walk to Central Train Station
As a regular visitor of Sydney, I mainly catch the train into Western Sydney to visit family and friends. Not keen on seeking accommodation in Western Sydney, this hotel was a great and cheap source of accommodation. Location wise, a couple of minutes away from Chinatown, convenience in reaching the main source of shopping along Pitt/George Streets and to Central Train Station. Hotel and its service was nothing extraordinary if its just a place to rest. They also serve up an awesome breakfast service!
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Lee, Thank you for your review, I am happy to read you enjoyed our great location and found our staff helpful. I've passed your feedback to my team and we look forward to welcome you back soon. Yours Faithfully Sarah Connelly General Manager