Ratings based on 4,556 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

only ok for the money

Posted Mar 24, 2015
Pros: good location
Cons: no net curtains so had to have curtains closed as we were over-looked, no free internet which is mean in this day and age.
Location: near China town
run of the mill hotel, no free internet, not bad location
4 out of 5
Recommended
for Families
by A verified travelerfrom new zealand

Nice and central to everything

Posted Mar 24, 2015
Pros: Great location and was all we needed for our 7 night stay-would stay there again.
Cons: In need of furniture upgrade with a few items in the room, but nothing too major.
Location: Close to train station which is best way to get around in Sydney, but could walk to a lot of places also. Heaps of eating places nearby.
Didnt find certain staff that helpful with regard to booking a show we wanted to see. On the positive we were left alone so we could relax and enjoy the stay with our kids. Spent most of our time when at the hotel in the swimming pool. Room service food was really great , also the full breakfast we enjoyed on our last morning there. Furniture in the room was quite worn looking, but room was very comfortable and clean.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan

スタッフが親切で快適な ホテル

Posted Mar 22, 2015
現地着が午前8時ごろで部屋の使用は午後2時からの予定でしたが、すぐに部屋を使わせてもらえました。疲れていたので大変助かりました。英語が苦手なのですがとても親切に対応してくれました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Hotel is in a great location

Posted Feb 25, 2015
Hotel is very close to China town and darling harbour. We arrived early and they managed to have our room ready 2 hours prior to checkin which was fantastic. The room itself was needing some attention, a fresh Coat of paint and a new t.v. Could have helped. The shower had rust which was quite off putting.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 23, 2015
Pros: Location is the biggest draw. Plus its a nice and fr
Good and comfortable stay in a central location next to the harbour and amenities
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Great hotel, excellent staff

Posted Feb 14, 2015
Close to everything you need to see in Sydney. Staff were very helpful & friendly. Room was very clean.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel, close to darling harbour

Posted Feb 10, 2015
Great stay, friendly staff and clean, modern rooms. Restaurant was excellent. Would be very happy to stay here again.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Karratha

Clean, friendly, I would recommend

Posted Feb 2, 2015
Pros: Breakfast Cleanliness
Location: We were a street away from George Street where you can catch the Free Shuttle bus which takes you to Darling Harbour.
We stayed here over Australia Day weekend in a room with 2 Queen Beds and were not disappointed (2A, 2C). Although our room was not ready until 4pm, after arriving at 1pm (a tad earlier than our 2pm check in), we were given some drink vouchers which we enjoyed at the bar whilst our kids watched movies in the kids area. Breakfast had a fantastic selection and was fresh, more than expected. We would stay here again. Staff were friendly and informative for someone that hasn't been to Sydney before.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Adelaide

Nice hotel, friendly staff

Posted Jan 31, 2015
Pros: The room was perfect for a girls trip and our room was always cleaned to a good standard everyday
Cons: A slightly bigger fridge in the room and be able to open the windows
Location: The location was good, walking distance to Market City and Town centre and most shops
Hotel was clean and room was nicely presented. Hotel staff were friendly and approachable and overall a good experience. Would stay there again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Nice and clean hotel loved the 8th floor pool.

Posted Jan 28, 2015
Stayed for 2 nights the day staff are great but at night the staff is a little rude only for room service.