Ratings based on 302 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler from UK

Excellent location

Posted Aug 27, 2014
Pros: Location. The hotel was clean and the staff helpful and well presented.
Cons: They need to put some chest of drawers in the room. The cooked breakfast on some days was only luke warm.
Location: Central station & George Street were only a few minutes walk and offered great transport links
The hotel was in a good location and had all the facilities you could need. As we were a family staying for more than a few days we were disappointed with the lack of storage in the room. The rooms were a good size but the bathroom could have done with being a little bit bigger and again it lacked anywhere to hang towels. The breakfast was excellent with lots of choice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Aust

Affordable and clean

Posted Aug 18, 2014
Close to most facilities. Public transport markets and asian restaurants. Good value fir money. Friendly staff and great food in house.
Comment from Hotel Management
Aug 27, 2014 by Danesh, Hotel Management
Dear Lisa, Thank you for choosing to stay with us, I am glad to read about your positive comment. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Amazing breakfasts! A real bargain

Posted Aug 11, 2014
Pros: Food, location, style, room size, 24hr gym
Cons: Maybe don't bother heating the outdoor pool in winter? Felt like a horrible waste of energy.
Location: Lao City was our favourite local restaurant. Tiny and cheap and delicious. Also Chefs Gallery a short walk away for something more upmarket.
You generally know what your going to get with these chain hotels, but this is deffinitely one of the best. Great staff, good location (especially for cheap delicious Chinatown food) and breakfasts that will have you up at dawn in anticipation! We found we could walk to most of the things we wanted to do in Sydney (which turned out to be a good thing as taxis were expensive). Decent gym and good room service. Also a huge selection of movies for the more jet lagged among us! I'd stay here again most definitely.
Comment from Hotel Management
Aug 27, 2014 by Danesh, Hotel Management
Dear Sal, We thank you for your fantastic five-star review as well as your in-depth feedback. It makes our day to read that our hotel is the best in which you've stayed. Our team will be thrilled to hear this.
5 out of 5
Recommended
for Everyone
by A verified traveler from Armidale.NSW

Great location

Posted Aug 2, 2014
We only had one night but and the location was perfect for us close to Newtown also the City,China Town and Paddys market are right at your doorstep. Very clean and the staff are polite and helpful! Will definitely stay there next visit.
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Jo, Thank you for choosing to stay with us recently and taking the time to post such a fantastic feedback! We appreciate your kind words about our team and their service; it is very pleasing to read that we were able to get everything right for you We certainly look forward to welcoming you back again very soon. Kind Regards, Sarah Connelly General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Perfect place for Chinatown visit

Posted Jul 30, 2014
It is close to everything, including the train to airport. It will be perfect stay if the swimming pool and hot tub are indoor.
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Eric, Thank you for choosing to stay with us and for taking the time to post your feedback. We hope to see you again soon. Yours Faithfully Sarah Connelly General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Great hotel in a great location

Posted Jul 26, 2014
Pros: Breakfast service, friendly staff, clean rooms,
Cons: Accessibility ramp for easy luggage handling in/out of hotel at front entrance (Though there is one to the side, adjacent to Wilson Parking)
Location: Close to Chinatown, centrally located in Sydney City so shopping is plentiful, easy walk to Central Train Station
As a regular visitor of Sydney, I mainly catch the train into Western Sydney to visit family and friends. Not keen on seeking accommodation in Western Sydney, this hotel was a great and cheap source of accommodation. Location wise, a couple of minutes away from Chinatown, convenience in reaching the main source of shopping along Pitt/George Streets and to Central Train Station. Hotel and its service was nothing extraordinary if its just a place to rest. They also serve up an awesome breakfast service!
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Lee, Thank you for your review, I am happy to read you enjoyed our great location and found our staff helpful. I've passed your feedback to my team and we look forward to welcome you back soon. Yours Faithfully Sarah Connelly General Manager
2 out of 5
by A verified traveler from Gold coast

Hotel is definitely not a Luxury .

Posted Jul 21, 2014
Pros: Not really anything
Cons: Needs a spring clean ,a paint job, and some freshness.
Location: Darling harbour ,China town
Lobby was smelly. Not luxurious at all. No atmosphere.
Comment from Hotel Management
Aug 4, 2014 by Danesh, Hotel Management
Dear Rob, Thank you for taking the time to provide us with your feedback. It is disappointing that we have not been able to meet your expectations in a number of areas and I can only apologise for this. We will take on board your comments and work hard to ensure we correct the areas you have mentioned. Once again thank you for the valuable feedback. Yours Faithfully Sarah Connelly General Manager
4 out of 5
Recommended
for Families
by A verified traveler from Canberra

Nice hotel close to China Town and Paddy's Market

Posted Jul 18, 2014
Pros: Breakfast free including hotel fee Close to the car park Comfortable for family to stay
Cons: Check-Out was slow due to lack of staff members Opposite building was close enough to see our room - We always closed curtains at all times
Location: Shopping at Paddy's Market Close to Darling Harbour and World Square
My family and I stayed there very well. Swimming Pool and Gym were good. My family enjoyed full buffet breakfast every morning.
Comment from Hotel Management
Jul 21, 2014 by Danesh, Hotel Management
Dear Jo, Thank you for your review. We are glad to read about your positive experience with us and we hope to see you soon. Yours Faithfully, Sarah Connelly, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

Good location, near Sydney Central Train Station

Posted Jul 3, 2014
Pros: Very clean rooms and have rooms which could accomodate 2 adults & 2 children comfortably.
Cons: Provide more signage to guide drivers or people to locate the hotel more easily, especially useful to someone going there the first time.
Location: Very near to Sydney Paddy's Market. Can shop for clothes and many other accesories. Can also take the tram to Fish Market to enjoy good seafood.
Nice and friendly hotel staffs which made our stay a very memorable and pleasant one. Good breakfast spread.
Comment from Hotel Management
Jul 10, 2014 by Danesh, Hotel Management
Dear Garrett, Thank you for your time to post such a nice comment. I will share your review with my team. We hope to see you soon. Yours Faithfully, Danesh Bamji General Manager
5 out of 5
Recommended
for Everyone
by Jules from Dubbo NSW

Great location in the middle of Chinatown

Posted Jul 1, 2014
Pros: Modern d├ęcor, staff a really friendly and helpful, buffet breaky terrific as is the central location, parking onsite is great too
Cons: Rooms were well laid out bathrooms a bit pokey and beds too soft for me
Location: Easy walk to Chinatown with tons of eateries, Darling Harbour easy walk as is George St and the Capitol Theatre
Great location in the middle of Chinatown easy walk to Broadway and Darling Harbour. Hotel staff were fantastic and the buffet breakfast really nice. We enjoyed our stay and would come again if in Syndey. Expedia is fantastic!
Comment from Hotel Management
Jul 2, 2014 by Danesh, Hotel Management
Dear Jules, Thank you so much for your 5-star review! I really appreciate your comments regarding our staff, buffet and central location. We'd love for you to stay with us again on your next visit to Sydney. Yours Faithfully, Danesh Bamji General Manager