Ratings based on 65 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
for Everyoneby Hieu from Melbourne
Hotel facilities are all good except parking fee.Posted Jan 8, 2014
for Everyoneby Peter from Auckland New Zealand
Close to the river and city.Posted Jan 3, 2014
Pros: Location could not be better. We also appreciated the helpful staff. Tea and coffee in the room excellent.
Cons: The A/C was quite noisy. More hanging space and drawers would also be useful.
Location: Having the Information office next door was very useful. Also there was a good selection of eating places nearby.
We liked the location of the hotel very much as it was on the shuttle bus route which made it easy to reach the city, train station and ferry also. The very pleasant river bank walks are also close to the hotel. We had to extend our stay by one night and the reception staff were very helpful.
for Business Travelersby John A from Wahroonga
Don't hold your function here!Posted Nov 28, 2013 on Hotels.com
We stayed at the hotel because our organisation had a function that night. There were four functions on and clearly the hotel was only resourced for two or three. The noise coming through the folding wall between function rooms was so loud that it was difficult to hear during our meeting. Food was late and ran out very quickly, although we had less people present than we had paid for. The hotel rooms are rather tired, with poor soundproofing. We could hear telephone conversations from the people in the adjacent rooms quite clearly.
Chose it for location but ....Posted Nov 15, 2013
Disappointing corner room - too small for the furniture; air conditioning horrendously noisy; bathroom with very tired tiling - not worth the price
for Personal Eventby A verified traveler
Posted Oct 29, 2013 on Hotels.com
by bianca from F
Hotel with some work to do...Posted Oct 26, 2013
Overall, the hotel seemed nice. Looking a bit deeper, it has a lot to improve upon. The staff are the first impression and they were not friendly, asking a question felt a little like an imposition. There was one boy (and chef) in the restaurant who tried but ultimately failed. Didn't understand my request for cooked spinach with my cooked breakfast and bought it fresh and then half-cooked...anyway. My biggest issue was being woken at 4am by a cockroach landing on my head. It was the size of my thumb! I left it trapped under a glass for the cleaning staff to see...but of course, heard nothing. The room itself seemed good, clean so I don't know where the roach came from but I won't be going back anytime soon.
for Everyoneby Jetta from NSW Australia
Great Hotel in amongst faboulous resturantsPosted Sep 14, 2013
Pros: I loved the fact of how central the Hotel is right in the middle of Parraatta'
Cons: I was hppy with the whole packaage
Location: The hotel being in the main street of Parramatta is a hive of activity with all the resturants that are ery well priced as a result of there being so
Two of us stayed Sat night we did a conferance all day Sat & Sun at the Hotel. Parking the car was so very reasonable $14.00 for the whole weekend. Also we had breakfast on the Sunday Morning & as a result of not wanting the full Bufea we had eggs toast juice & coffee a charge of $12.50 So it was well worth the whole experience & I certainly would go back.
for Everyoneby A verified traveler
Nice hotel close to all phones arenaPosted Sep 8, 2013
Had a very late check in and staff were friendly and accommodating
for Overnight Stay Before Destinationby A verified traveler
Posted Sep 3, 2013 on Hotels.com
Recommendedby A. Petrova
Posted Aug 31, 2013 on Hotels.com
O.K. Will continue to visit. Lighting is not enough to read a book away from the desk.