Ratings based on 462 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from Wellington

Ok- Wouldn't stay again though.

Posted Aug 28, 2014
Pros: The front desk staff were very nice.
Cons: Food, staff members, room noise.
Location: Great location, can't fault this at all.
My husband and I stayed here for a night before heading home and with all the other hotels that you can find in Sydney I can honestly say that we won't be staying here again. The room was nice however the bathroom wasn't very clean (went to have a bath and it clearly had not been cleaned in a while) and then we were awake most of the night with noise from traffic outside our room and also were woken up with people talking in the hallway. We also had an issue with room service as well. We ordered our food and were told that there would be about an hour wait (which was fine). However when the food arrived not only was it VERY over priced for what it was, my steak was extremely raw, chips were cold and our grilled bread was dry and cold! I called the woman at room service and was told that she didn't know when she could get some new food to us as they were very busy and bascially offered me no solution to my problem, I don't think she would have even taken the food off the bill if I hadn't requested that it be taken off! By this time it was after 10:30 at night so I had to go without dinner that night. The only positives were the very lovely staff at the check in desks and the location of the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from perth

Great location to darling harbour

Posted Aug 13, 2014
Room was nice newly renovated, let us have our room earlier than check in. Great location close to darling harbour and Pitt st shopping.
4 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Excellent location, close to restaurants

Posted Aug 11, 2014
Pros: Location, cleanliness and staff
Location: Tenkomori Ramen House in George Street is delicious. Close to the cinemas and bars.
Wonderful evening in a lovely room. Buffet breakfast was delicious with a great assortment of dishes.
4 out of 5
Recommended
for Everyone
by A verified traveler

Overall, a great experience

Posted Aug 6, 2014
The hotel and staff were overall excellent and after a recent renovation, the place looks good. Our only issue was with the room service where after ordering and being told it would take about 35 mins, it was over 2 hours before they turned up, after calling them several times and they kept saying they were only 10 mins away.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Walking distance to darling harbour and George st

Posted Aug 4, 2014
Close to mist of the major attractions in darling harbour. The Staff are extremely helpful and friendly . The hotel room had a lovely view of Centrepoint tower. It was clean and Cosy. Hotel undergoing a few renovations and there was no pool . Other than that the hotel is excellent and I will definitely recommend it to all my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 1, 2014
Pros: Good view and the friendly staff. Was able to accommodate our request for a higher floor.
The hotel was in a location next to the Darling Harbour, close to China town and lots of good eatery places.
5 out of 5
Recommended
for Everyone
by A verified traveler from p

Great location

Posted Jul 31, 2014
The hotel room is in excellent condition. Very clean, modern and spacious. Great assortment of food at buffet breakfast. Great location, short walk to Darling Harbour.
5 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia, Canada

Great location clost to Darling Harbour

Posted Jul 29, 2014
Pros: Comfortable room kept very clean
Location: 1/2 hour to the Quay and all the ferries, 7 minutes to Darling Harbour a hub of activity
Very Enjoyable stay, breakfast too expensive but 7 minutes from all the many restaurants of Darling Harbour so not a problem
5 out of 5
Recommended
for Everyone
by A verified traveler from Stanhope Gardens NSW

Nice views of darling harbour from our room..

Posted Jul 27, 2014
Really enjoyed our stay. Would definitely stay in this hotel again. Very accommodating staff and only a short distance from all the restaurants and cafe's.
5 out of 5
Recommended
for Everyone
by A verified traveler from adelaide

Close to great locations

Posted Jul 27, 2014
Hotel staff excellent and really helpful. Small thing we went down for breakfast an hour before it finished and they had run out of some options (hot). Club room great. Booked through expedia as better rate.