Ratings based on 486 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from QLD

Posted Oct 15, 2014
I was really happy it's a great location and value for money however as I was leaving I have asked for a taxi to the airport, the porter has taken my bags put them in the boot and ushered me into the seat. Once in the car and driving I realise I'm in a HC not a taxi and the fare is close to 3 times what a taxi was. It just left a really bad taste about the hotel
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasing and welcoming

Posted Oct 14, 2014
Pros: Location
Stayed hear on numerous occasions and all have been enjoyable.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel very central to everything

Posted Oct 13, 2014
Very comfortable hotel , we stayed there as it was close to Darling Harbour where we were going for a Wedding.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Great Hotel close to Darling Harbour

Posted Oct 8, 2014
Pros: Room and position.
Cons: Had to wait in large group for lift to go up and down before able to board.
Location: Darling Harbour is easy walking distance, great fireworks Sat night! City centre close for shopping.
Friendly, helpful staff. Great position close to city centre and Darling Harbour. Very clean and spacious room. Excellent buffet breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler from Brisbane

Executive Suite Stay

Posted Oct 5, 2014
Great central location and good views of Darling Harbour. Friendly and helpful staff. Three adults stayed quite comfortably.
1 out of 5
by A verified traveler from Melbourne

Would not recommend, poor condition

Posted Sep 30, 2014
Pros: Nothing
Cons: Everything
Location: Close to harbour and shops to walk to
The hotel was old and shabby. Bathroom disgracefull
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Great location

Posted Sep 24, 2014
Lovely hotel, check-in upon arrival was fast and friendly. The room was very clean and the beds very comfortable. We ordered room service for some late night snacks, very tasty nachos and wedges. We only had the full breakfast once in the hotel, i thought it was a bit mediocre and i would suggest the continental breakfast as there was a great range of breads and pastries. Most days we had breakfast outside in darling harbour, plenty of great choices there. One thing i must mention is the elevators, im not sure if they were fixing them but the buttons were on a flimsy little stand with the cable exposed, it didn't look good. All in all though, it was a nice comfortable place to stay, in a great location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Love the location. Great access to darling harbour

Posted Sep 15, 2014
Pros: Location, location , location!!!
Location: Darling Harbour is amazing!!!
Arrived early and easily left our luggage to be taken to our room !!
5 out of 5
Recommended
for Couples
by A verified traveler from NSW

Extremely accommodating staff

Posted Sep 13, 2014
Pros: Location was great, beds very comfortable, cleanliness was great, staff were very friendly and helpful.
Cons: The lifts appear to have been recently renovated and the call buttons outside them are held on quite flimsy pedestals- this looks to be temporary.
Location: Very close to CBD including Queen Victoria Building and Darling Harbour
Very nice hotel extremely convenient for the CBD. Hotel staff were very helpful with late checkout and assistance with public transport. Room was very clean and VERY comfortable bed. Wished we could have stayed longer. The only disappointment was the room was advertised as having a city view but all we could see from the window was another large building across the lane. We stayed as a couple but noticed a few small families there as well.
5 out of 5
Recommended
for Couples
by A verified traveler

Lang stay

Posted Sep 12, 2014
Pros: for us, its close to all Sydney has to offer,a short walk to cockle bay.
Cons: management must look at the stay ( how long a gust is in the house ) and provide storage space accordingly and or ask the guest would you like help )
Location: shops / restaurants / the harbor / art / music / theater / entertainment of all sort / the great fireworks
The very small wardrobe space makes it uncomfortable, if not impossible to hand your (2pax) close, and there is very limited draw space to store your travel necessity, hotel staff was at first arguing this fact, but quickly responded, and we had a extra hangers, a chest of draws, and a mobile close hanger in the room. GREAT It seems to be usual for all hotels, to first argue against a guest, but when facts are presented to comply. I suggest management looks more into the fact how long gust are staying = provide things and or have them in the room without the paying guest need to complain or ask for it. That is god management. We have been in this hotel now tow times and will be their again.