Ratings based on 652 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Great location, within easy reach of most things.

Posted Jan 28, 2015
Pros: We loved the hotel, the location was great for Darling Harbour and the city.
Cons: Perhaps free Wi-Fi in the rooms would be good although Wi-Fi was available in common areas.
Location: Darling Harbour and the city main shops are walking distance. If you are a good walker you can walk to the Opera House and the Rocks.
Nice, clean and friendly hotel with a great location for Darling Harbour. Not really for children as there is no pool and not much for them to do, it is more a couples and business hotel or young adults.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bendigo

Great location, next to Darling Harbour.

Posted Jan 26, 2015
Cons: Make the wifi free at no extra cost.
The location is great for Darling Harbour, it's not cheap and no free wifi in rooms, but you are paying for great customer service, great staff and location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Exeter, UK

Superb hotel in the heart of Sydney

Posted Jan 24, 2015
I spent 3 nights at the Park Royal at the end of my honeymoon. We treated ourselves to a King room with Darling Harbour Views & access to the Club Lounge. It was so worth the money, this hotel is fabulous, great rooms, great food & incredibly helpful staff. It's a perfect location & I'll definitely be recommending it to my friends.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2015
Great. Easy walk to harbour, restaurants, and ferry
5 out of 5
Recommended
for Everyone
by A verified travelerfrom München

Ruhig und sehr komfortabel

Posted Jan 22, 2015
Pros: Zimmer, Sauberkeit, Freundlichkeit, Frühstücksbuffet
Das Hotel ist sehr ruhig trotz zentraler Lage. Der Darling Harbour ist ca 7 min entfernt. Das Zimmer war sehr sauber und der Service von herausragender Qualität. Das Frühstück war sehr vielfältig. Da wir über ein Expedia-Angebot gebucht hatten sind wir mit dem Preis sehr zufrieden, ansonsten wäre es wohl recht teuer. Hier würden wir unter den gleichen Umständen jederzeit wieder buchen.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel right next to Darling Harbour

Posted Jan 20, 2015
Pros: Comfortable and exactly what i was looking for
Location: Right next to Darling Harbour (walk over a bridge). Not far from city centre and any method of transport you choose to take.
Comfortable and exactly what I was looking for. Right next to Darling Harbour (walk over a bridge). Not far from city centre and any method of transport you choose to take.
Comment from Hotel Management
Jan 21, 2015 by Paul, Hotel Management
Thank you for your review in regards to your stay at the Parkroyal Darling Harbour on Expedia. I was pleased to read you liked the comfortable room and location of hotel. Kind Regards Paul Flett, Hotel Manager
2 out of 5
by A verified travelerfrom Wiltshire

A disappointing stay

Posted Jan 11, 2015
Pros: Option to have either a bath or shower was good, beds comfortable and computer access in reception.
If you're after a view this hotel is not for you, however it is clean, and the rooms are modern and comfortable. The distance to Darling harbour is favourable. I liked the fact that there were computers in the reception where you could print off any travel documents and the member of staff that checked me in was pleasant. My disappointment came from the fact that the walls are thin so you can hear people talking in the neighbouring room which is not great on a Saturday night when your neighbours arrive back at 2am and wake you up! Another gripe I had was with the breakfast service. My room was on the 2nd floor and from 7am onwards all I could near from my bed was the clattering of plates and it was constant so no chance of sleeping in with wasn't so much of an issue the first 2 mornings as I did have to get up at 7:30am but on the 3rd morning I was flying back to the UK so really wanted a lie in but the noise was just too irritating. The clattering of plates went on until 10am. I did not bring this to the attention of the hotel staff because what can you do about thin walls and clattering plates? Overall not a bad hotel but not worth the money.
Comment from Hotel Management
Jan 19, 2015 by Paul, Hotel Management
Dear Emma , Thank you for taking the time to provide us with feedback on Expedia from your most recent stay at the PARKROYAL Darling Harbour. Please accept our sincere apologies for the issues you encountered during your recent stay. Rest assured we have brought these comments to the attention of the relevant Managers to ensure remedial action is implemented, particularly in relation to the noise you experienced from the restaurant. This is not our normal standard. We thank you for your comments and look forward to the opportunity of welcoming you back in the near future and to restoring your faith in our hotel. Kind regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Scotland

Excellent hotel next to Darling Harbour

Posted Jan 11, 2015
Pros: Big comfy beds, and the breakfast was excellent.
Cons: The wifi could be free in your room, and a cocktail book provided to the barman, who could make you a cocktail from the list but could not improvise.
Location: Darling harbour is just a short walk way from the hotel, the open topped bus tour is a great way to see the sights and is easily accessible.
This hotel was recommended by a friend, and was an excellent choice, close to everything worth while, the breakfast choice was second to none, giving you a choice of fresh omelettes to squeezed healthy fruit and vegetable drinks, even fresh pancakes. I would not hesitate to return to this hotel with its big comfy beds and lovely towelling dressing gowns.
Comment from Hotel Management
Jan 19, 2015 by Paul, Hotel Management
Dear Thank you for taking the time to provide us with feedback on your recent stay at PARKROYAL Darling Harbour. I was pleased to hear of your positive experience especially in regard to our delicious buffet breakfast at the hotel and the close proximity to Darling Harbour and its attractions. I look forward to welcoming you back to the hotel in the future. Kind Regards Paul Flett, Hotel Manager
5 out of 5
Recommended
for Families
by A verified travelerfrom Western Australia

Best bed

Posted Jan 4, 2015
Pros: all good
Really good hotel great position and best bed we have ever had.
Comment from Hotel Management
Jan 8, 2015 by Paul, Hotel Management
Dear Traveller Thank you for your positive review of your recent stay at the PARKROYAL Darling Harbour. I was pleased to note you took advantage of our great location and you enjoyed our beds. I look forward to welcoming you back to the hotel in the future. Kind Regards Paul Flett Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Whangarei NZ

great hotel, greta staff

Posted Jan 1, 2015
The Parkroyal Darling Harbour is a great cental city accommodation option in Sydney. We caught the train in from the international terminal and walked 5 minutes to the hotel. Close to the city centre, easy travel connections, good buffet breakfast and GREAT STAFF! We'll be back
Comment from Hotel Management
Jan 8, 2015 by Paul, Hotel Management
Dear Robert, Thank you for taking the time to provide us with comments from your most recent stay at the PARKROYAL Darling Harbour. I was pleased to hear of your overall positive experience at the hotel and that you enjoyed our buffet breakfast and received great service. Once again, thank you for taking the time to pass on your feedback on Expedia and I look forward to welcoming you back to the hotel in the future.