Ratings based on 511 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Nice hotel close to shops and sights

Posted Nov 25, 2014
very friendly staff. Buffet breakfast was amazing.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel great location

Posted Nov 20, 2014
Pros: Great location. Clean tidy space in room. With free wifi.Would recommend
Location: Close to Darling Harbour resturants bars and the city shopping . Easy to get to transport water taxis, trains buses.
Brillantt time hotel provided perfect base.Visted Blue mountains Bondi and coastal walk , Manley zoo Opera house tour . Meat and Wine was our favourite resturant at Darling Harbour.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Canterbury, NZ

Wonderful location & hotel

Posted Nov 18, 2014
Pros: Everything - the location, the hotel itself & the fantastic staff!
Cons: Just the A/C vs bed positioning in our room, as the A/C tended to blow over the bed (on 1 side).
Location: 2-5 mins walk to the harbour, restaurants, shops & about 5-10 mins walk to the attractions. These included Sealife Aquairum, harbour cruises,zoo,etc
Staff were friendly, helpful, professional & efficient. The ParkRoyal is located perfectly for the view into Darling Harbour, the shopping, Sydney's attractions, everything! The room was clean, large & comfortable. The breakfast buffet provides a lovely relaxing start to the day with a wide range of beautifully prepared & presented breakfast foods available - a must have! My husband & I would definitely stay here again, if we should be in the Sydney CBD area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect location

Posted Nov 17, 2014
Fantastic hotel, perfect location. Room was big and spacious, very clean and comfortable.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Good access to transport and entrrtainment

Posted Nov 14, 2014
Hotel near to train station and walking distance to Darling Harbour. Hotel staff very helpful supplying maps and advice.
Comment from Hotel Management
Nov 25, 2014
Dear Mary Thank you for taking the time to provide us with comments and feedback from your most recent stay at the PARKROYAL Darling Harbour. I was pleased to hear of your positive experience and that you took advantage of the proximity of hotel to Darling Harbour. I look forward to welcoming you back to the hotel in the future Kind Regards Paul Flett
3 out of 5
Recommended
for Everyone
by A verified travelerfrom GC

Good location to Darling Harbour

Posted Nov 11, 2014
Pros: Location to Darling Harbour
Cons: Staff attitude
Location: Great location to Darling Harbour, restaurants and great park for the children close by
Staff on arrival were not as friendly as I had expected. Quite abrupt about informing us about our stay.
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom cornwall uk

1 night only

Posted Nov 9, 2014
Pros: The friendly staff and the possibility of an early book in if available.
Cons: It is a fully functional building, although somewhat impersonal.
Location: The tourist area of Darling Harbour is 5 mins away.
Stayed for just 1 night after the long flight from UK. Staff were most helpful in getting the room available at the first possible opportunity, which was well before the sign in time. Hotel is situated near central and the tourist area of Darling Harbour. It is a large well run operation with friendly staff. Rooms are all one would expect from a main stream, chain hotel group.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Great location for darling harbour

Posted Nov 6, 2014
Buffet breakfast is great. Easy walk to darling harbour, George street, Sydney fish market And all surrounding areas
3 out of 5
by A verified travelerfrom Australian

Hotel ok in good posistion

Posted Nov 4, 2014
Pros: Position
Cons: Customer Service.
Location: Darling Harbour
Need to address staff in regard to customer service, and the need to address all customers in a pleasant manner.Reception ok Room Service plain rude Concierge at check out rude also.It does not take much to be pleasant.Bitterly disappointed and would not recommend at all.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very comfortable

Posted Nov 1, 2014
Not enough time only one night stay. Definitely will come back next time.