Ratings based on 53 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
87% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Poor service, no service or assistance available

Posted Jul 9, 2014
Pros: Clean and warm.
Cons: Care of guests. Service needs to be offered graciously and in a timely manner.
If things go well no problem with hotel but if requiring assistance you meet with either lack of service or aggression from management. Reception staff polite and pleasant but if needing assistance after 7 pm having to contact aggressive management staff worrying and frightening in that could not trust in getting help as first did not answer after hours phone for 30 minutes or return call and when finally contactable could not trust that help would be offered.
3 out of 5
by A verified traveler

Very handy position to shops and beach

Posted Jun 22, 2014
Pros: conveniance
Cons: cleaning and musty carpet
The cleanliness was not that high; dirty blinds and a musty smelling carpet upon entry jsut before the stairs.
4 out of 5
Recommended
for Everyone
by jaminjo from fenton mo

Great Place! Great People!

Posted Jun 5, 2014
Cons: Someone to contact when wi fi went out.
Location: Beach was walking distance and so were banks and restaurants.
Hotel staff were always very helpful and understanding as I was from the US. Although first night the wifi went out and I had to wait til morning to use it again. Great little Kafe next door. Great food Great service.
4 out of 5
Recommended
for Couples
by kim from NZ

A super little boutique lodge.

Posted May 15, 2014
Pros: Handy to coogee beach Excellent price! Less than 20mins to drive to the airport
Location: Good variety of reasonably priced restaurants within walking distance. Quick access to Anzac parade a main thru way for traffic, but quiet at night.
I was concerned there was no off street parking for the car, however it was easy to find something after 6pm close by.
3 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Convenient

Posted Apr 22, 2014
Close to randwick racecourse, easy walk to coogee beach, lots of caf├ęs and restaurants within 500m. Also, quick taxi to the Airport. The staff were excellent and the stay was perfect for a sneaky weekend away.
2 out of 5
by Wayne

Wrong hotel & location chosen

Posted Mar 23, 2014
Room was chosen off the Net & I got wot I paid for I suppose. But would not stay in that room again hotel maybe. Room was clean but bed on wheels so always moving, very narrow room & shower didn't encapsulate all the water. Which I found out the hard way when water ran out of bathroom into room. Not alot but a bit of a concern.
3 out of 5
Recommended
for Everyone
by A verified traveler

OK

Posted Feb 27, 2014
Just stayed for the night. Room was quite small but clean although premises look dated.
3 out of 5
Recommended
for Personal Event
by M.STUDENT from Sydney

Great location

Posted Jan 15, 2014 on Hotels.com
Perfect location if you want restaurants, movies, shopping, beaches. Nearly next door to POW hospital and just up the road from UNSW. Stairs would be difficult for some. Small room but it was very clean and had everything you need. Plenty of buses at the front door to take you into the city or to coastal beaches.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location close to restaurants,shops & Coogee

Posted Jan 3, 2014
2 out of 5
by Bud

not clean- not helpful staff- good location

Posted Dec 15, 2013
Pros: Location
Cons: clean room
Location: University of New South Wales, Coogee Beach, many restaurants, etc...
On a recent five night stay for a conference at UNSW, I was confronted with a very unclean room and lack room service. After being there three days, I inquired about possibly of someone cleaning my room- to this they replied "we only clean that room once a week." They did, however, send down some dry towels. There were layers of dirt on the blinds, carpet and walls. In addition, I was unable to fit through the shower door- yes, that is correct- I was not able to fit through the shower door. Although I am a big man, this is the first experience I have ever had with not fitting into a shower. Shall we say Awkward! I was extremely disappointed with the staff and cleanliness of the room. There were two positives: the location was excellent for the conference, dining, shopping and beach, also, I was fortunate to spend the week with great company. I would not recommend this hotel but the location is excellent