Ratings based on 182 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Central Coast

Loved the location

Posted Jul 14, 2014
Pros: The location and those fabulous deep bath tubs.
Cons: Flushing the toilet was as loud as a airplanes flush.
Location: Location location location. Such a scenic and safe walk around both to the Rocks and a show at the Opera House.
We had a lovely stay with our family recently at pier one. Great location, stylish rooms and friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, WA

Location, location, location

Posted Jul 13, 2014
We are a family of 4 who stayed here for a week long break. The hotel occupies a superb location in the shadow of the harbour bridge and close to all the other Sydney attractions. We couldn't fault either the staff or the hotel itself even though there were renovations going on in the reception area. Nothing was too much trouble for the friendly and helpful staff. We would definitely recommend this hotel for anyone.
4 out of 5
Recommended
for Couples
by A verified traveler

Nice hotel with super waterview

Posted Jul 13, 2014
Very nice and Clean hotel with friendly staff. Rooms with waterview. I loved the opportunity to order breakfast at room up until 11 a Clock. Also newspaper delivered in the morning at your doorstep.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Great position

Posted Jul 8, 2014
Pros: Close proximity to all central attractions, easy walk to the train station. Comfortable room - great staff
We had a lovely one night stop over. Great position close to the bridge and opera house - easy walk from the train station. Check in staff very friendly, professional and helpful. We had a ground floor room - views of the water were limited so maybe a higher room might provide better views. Overall experience very positive.
5 out of 5
Recommended
for Everyone
by Kirsten from Brisbane

Great location

Posted Jun 29, 2014
Pros: Relaxed feel Waterfront location
Location: Close to Circular Quay
Boutique feel but without the price tag. Close to The Rocks and Opera House.
4 out of 5
Recommended
for Everyone
by Robyn from Brisbane

Urban ambience right on harbour close to the Rocks

Posted Jun 29, 2014
Pros: Location, decor, service,relaxed ambience, sense of history/ heritage, not high rise.
Cons: Some rooms better than others.
Location: The Rocks, Circular Quay in walking distance, close to transport.
Enjoyed the restaurant for a leisurely Sunday breakfast right on the harbour but away from the crowds, ditto for an afternoon drink in the sun overlooking the water. Courteous and non intrusive service, modern understated ambience . Rooms are well appointed, comfortable and sparkling clean but can vary in space/facilities provided in each. Views of harbour from small windows, increase in wow factor the closer to the water they are situate. All in all, a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great base for exploring Sydney

Posted Jun 16, 2014
I arrived in Sydney at 6:30 am in transit to elsewhere and had 24 hours to explore. This hotel served as an excellent base for exploring the city. It us ideally located for shopping, eating and relaxing. I will definitely return.
3 out of 5
Recommended
for Everyone
by derrick from wollongong nsw aust

Handy hotel close to Darling Harbour

Posted Jun 16, 2014
Cons: Retrain staff and place kitchen staff on front of house to see what happens to their food
Our stay included breakfast for the 2 days which we totally disgusting. Upon checking out we spoke to the manager regarding the service and quality of food. Table service a lady took the order Poached eggs on toast,there we 3 other people same order after 25mins poached eggs came to table (eggs benedict not what we ordered) we all sent the back we had to wait for a further 20mins . Bacon was stone cold apparently no body had checked the heater to keep warm and tomatoes also stone cold the whole layout of the restaurant is all over the place ,every thing was cold. We will probably stay at the hotel again but under no circumstances eat their. Service nil unless you complain
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 9, 2014
Wonderful to to be able to walk to all the places that I wanted to go.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location, fantastic views

Posted Jun 9, 2014
Great place to stay for vivid. So close to The Rocks and Circular Quay. Beautiful room with lots of space. Very friendly staff.