Ratings based on 247 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great sydney stay !

Posted Nov 17, 2014
Great views of the bridge and harbour. My room was a road side deluxe and very spacious. I had some sparkling wine offered while checking in and check out was very easy despite being busy. The buffet breakfast was great and overlooking the harbour. I live in Sydney and chose this as a night away. I felt like I was On holiday.
4 out of 5
Recommended
for Couples
by A verified travelerfrom adelaie

Great spot to stay

Posted Nov 7, 2014
Pros: Staff lovely, room excellent and so clean
Location: Fabulous location for Opera House and circular quay
Overall very good. Could highly recommend this hotel to others
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great hotel in nice location in The Rocks

Posted Oct 29, 2014
Hotel staff were fantastic and the room had a great view :)
5 out of 5
Recommended
for Couples
by A verified travelerfrom Melbourne, Australia

Pier 1 - two night getaway

Posted Oct 22, 2014
Pros: Loved it all - really enjoyed our stay and particularly appreciated the quietness of our room.
Cons: We noticed quite a lot of dust on a glass table in the entrance and on the glass pictures in our room. Also there was a little mildew in our shower.
Location: Walk to Circular Quay, the Opera House, the Rocks - perfect spot.
We loved the Pier 1 for it's wonderful position, beautiful outlook and high level of comfort. The interior design was appealing and appropriate to the "pier vibe". The food offered for breakfast was lovely and the staff were all pleasant and helpful.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Ideal location and unique decor close to the Rocks

Posted Oct 22, 2014
Pros: Location was the best thing, the only hotel right on Walsh Bay. Harbour and Bridge views outstanding.
Cons: The front desk staff could be a little more helpful and the bathroom was a bit mouldy / dirty.
Location: Right on Walsh Bay this hotel is a few minutes from the Rocks, perfect for historic walks, amazing food and markets.
While some of the hotel staff could be a little friendlier and the bathroom needed a clean / refresh the overall stay was great. Perfect location right on Walsh Bay and a few minutes walk to the Rocks. Room overlooking harbor and amazing to be able to open a sliding door and get some fresh air and soak in the atmosphere. Comfortable beds, good size room and would recommend to friends and family.
3 out of 5
Recommended
for Everyone
by A verified traveler

Convenient to SYDNEY Harbour, opera house, Rocks

Posted Oct 19, 2014
It was most convenient, room very spacious and well appointed. The bar and food areas were not attractive and inviting. It simply does not draw you in to stay and enjoy. Instead you tend to want to find another location such as the adjoining Pier or Park Hyatt. The concierge staff very good the food and beverage staff not so attentive. The cleaning staff can do better also. Connection between lower fort street and Hickson road should be better utilized.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth WA

Nice Hotel, nice staff, great location

Posted Oct 8, 2014
Pros: Location, location, location & the staff
Cons: Not a whole lot. Buffet breakfast could be kept warmer.
Location: 3 minutes walk under the harbour bridge to Circular Quay. Right on the edge of The Rocks. Great for ferries & public transport.
We found the hotel was an enjoyable place to stay for several days whilst visiting Sydney. All staff that we dealt with were polite & professional. A couple of them went out of their way to talk to us & make the stay a bit more "personal" We will be visiting again
5 out of 5
Recommended
for Everyone
by A verified travelerfrom perth

The closest you can stay to Sydney Harbour bridge

Posted Oct 6, 2014
We had our 7 and 9 year old kids with us for 5 night. We all loved it here. So close to all the CBD. Beautiful views. Clean, fresh a new room interior.The service was excellent as well. Would stay here again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom GreaterWesternSydney

Nice hotel close to all amenities.

Posted Oct 4, 2014
Pros: I like the location - an easy walking distance from amenities and features within Darling Harbour and The Rocks.
Cons: Care should be taken when cleaning and sanitising cups used within the rooms.
Location: An excellent location that is within strolling distance from Darling Harbour, The Rocks, Harbour Bridge and Observatory Hill.
The obernight stay was plesant with friendly and friendly staff. The change of room from city views to harbour views was made effortlessly. I was concerned when I found scum rings on the inside of cups after I had finished drinking my tea in my room.(Digital images were taken)
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Great value hotel, superb location

Posted Oct 2, 2014
My husband and I stayed one night while visiting the city to see Macbeth at the Sydney Theatre Company, which is a five minute walk away. We got a great online deal including full breakfast, which was much better than other reasonable quality hotels located nearby. The location is fantastic, right on the water, close to the Bridge, the Rocks, the Quay and not far from Darling harbour. Great bars, caf├ęs, restaurants (don't miss the Bar at the end of the Wharf). The hotel is undergoing major renovation but the rooms were fine, there was no building noise at night (although the air con was a little noisy at times) and a bit during the day, and the breakfast was plentiful. I would go back again for the same price.