Ratings based on 755 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Pros: Convenience to sporting competition
Cons: Room service, evening meal menu selection
We were there for the 2015 Georgina Hope Age Nationals
Comment from Hotel Management
May 11, 2015 by Victoria, Hotel Management
Thank you for your score
4 out of 5
Recommended
for Everyone
by A verified traveler from Northern Beaches Sydney

Very polite staff, excellent location for shows

Posted May 6, 2015
Fast check in, very polite staff and great location when going to shows at Alphones Arena. Only negative was we ordered room service after returning from z show and the food was cold.
Comment from Hotel Management
May 11, 2015 by Victoria, Hotel Management
Thank you for your detailed feedback from your recent visit with us. I will also share your comments regarding your meal with our service team.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 5, 2015 on Wotif
Fantastic location for Easter show, easy access in and out of Olympic Park. Staff were very attentive, and nothing was too much trouble. Best hotel stay for a long time, including international. The king size bed was heavenly
Comment from Hotel Management
May 5, 2015 by Victoria Deak, Hotel Management
Thank you for your perfect scores - we will see you again in 2016.
5 out of 5
Recommended
for Families
by A verified traveler from Collaroy, NSW

Great hotel located on door step of Olympic Park.

Posted Apr 4, 2015
Pros: We loved the location and the staff and facilities were great.
Cons: A pool is not physically possibly so, nothing.
Location: Great location, foot steps to the entrance of the Royal Easter show and sporting stadiums.
We visited the Royal Easter Show with our 5 year old and it was great to head back to the hotel in the afternoon for a 3 hour rest before returning to the show to watch the evening attractions. The room had very comfortable beds and bathroom facilities. The buffet breakfast the following morning was excellent. Due to the hotel not having a pool, they provide you with tickets to the Aquatic centre that it is located opposite and I think that was the highlight for my boy.
Comment from Hotel Management
May 5, 2015 by Victoria Deak, Hotel Management
Our location is ideal for enjoying the Easter Show - particularly with little ones. I am pleased to hear you family had a great time and look forward to seeing again next year.
2 out of 5
by A verified traveler

Posted Apr 3, 2015 on Wotif
Book three rooms. As it turns out each one was a disabled access room beside the lift shaft. Service was poor and clearly related to the fact I booked on wotif rather than directly through Accor.
5 out of 5
by Jacqueline Ashton from Australia - QLD - Brisbane

Posted Mar 22, 2015 on Wotif
Pros: Service was excellent - very friendly and accommodating.
Cons: Buffet breakfast at $35 per head was very disappointing as the food was stone cold. We got a refund but very disappointing.
Location: Accessible, Near transport
Value: Bargain;
Comment from Hotel Management
Mar 22, 2015
Ms Ashton, i am sorr to read the comments about the breakfast, i do hope i can welcome you back in the near future. Kind Regards Paul Holstein Assistant Manager.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2015
Staff were very welcoming, friendly + attentive to our needs. They made you feel as though you wanted to come back again.
5 out of 5
by Michael emeny from Australia - NSW - Regional NSW

Posted Mar 19, 2015 on Wotif
Pros: The bed! so wonderfully comfortable and big with such excellent qulity sheets and pillows
Cons: We had to leave ...
Wonderful location for concerts and close to so many areas of Sydney
5 out of 5
by David Marcic from Australia - NSW - Sydney

Posted Mar 16, 2015 on Wotif
Pros: All good
4 out of 5
Recommended
for Couples
by David from Northam, UK

Pleasant stay

Posted Mar 13, 2015 on Hotels
Overall had a pleasant stay at the Pullman Hotel. But any future booking I would try to avoid booking a stay whenever a big event was going on at the Arena as the restaurant gets a little overwhelmed at Dinner and Breakfast!