Ratings based on 240 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location and friendly, helpful staff

Posted Nov 16, 2014
Attended family wedding and getting ready, access to shops was all so easy and stress free. Excellent mini break.
5 out of 5
Recommended
for Families
by A verified traveler

Great service and comfort. Amazing views!

Posted Nov 11, 2014
Stayed in the junior suite with park view. Absolutely spectacular view of the city and park. Very quiet and the staff were exceptional.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great

Posted Oct 21, 2014
5 out of 5
Recommended
for Everyone
by A verified traveler

All the comforts

Posted Oct 12, 2014
Fabulous Hotel, every aspect. Will definitely be back
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle NSW

A pleasant stay in the city

Posted Oct 8, 2014
Pros: Location near Hyde Park. The Executive package was great with lovely spacious rooms, buffet breakfast and canapes and drinks in the evenings.
I would have given this hotel a perfect score except my room was double-booked. Upon checking into my room I was confronted by a half-naked man. The problem was quickly sorted out and I was allocated a room of equal status. The only other disappointment was the pool was out of use due to maintenance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Nice hotel close to everywhere

Posted Oct 2, 2014
We had good time, friendly staff and good location, close to everywhere.
5 out of 5
Recommended
for Everyone
by A verified traveler

Beautiful big room and AMAZING bath!!

Posted Sep 30, 2014
Pros: Comfort,clenliness and location
Location: Excellent location for all attractions
Loved it here. Very central,clost to train station. Beautiful hotel.
2 out of 5
by A verified travelerfrom Brisbane

Needs update, room clean and more staff.

Posted Sep 28, 2014
No assistance with luggage on arrival (we had bags, baby and pram), room clean didn't even bother to change sheets or give us clean glasses etc. when housekeeper came up to inspect room, we had to ask him 3 times to change the bed (tried to hand us sheets). Room was dated and bathroom had old bath/shower insert bit out of place in a ?4-5 star hotel. Oh and to top it off we had a suspicious case of tummy bugs shortly after their hot breakfast. Staff were generally friendly just had to argue the difference between a queen and king bed (paid for a king). All I can say is I missed the Hilton and Marriott everyday I was there.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, NSW

Nice, comfortable stay

Posted Aug 31, 2014
Staff were really friendly on check in and room was pretty big - we had a couch and balcony. Stayed overnight for a friends wedding. Room was clean and great location
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, NSW

Great location

Posted Aug 31, 2014
Pros: Location, room size, view from our room, friendly staff
Location: Close to city, China Town, Darling Harbour, Darlinghurst, etc Loads of things to do and see all within walking distance
From our arrival, our stay was fabulous. Friendly, helpful staff, great view of Hyde Park from our room, spacious room for our family of four, clean, good gym. Have already recommended to friends and family and would stay here again. Thanks to the Pulman team for a wonderful stay as we celebrated our children's birthdays.