Ratings based on 3,251 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from 日本

セントラルパークを一望できるホテル

Posted Jul 28, 2015
四人で宿泊したのですが 部屋がゆったりとしていて また目の前に公園が広がり とてもくつろげました。ショッピングや観光にも便利でした。 サウナがあまり温度が上がらないのが残念でしたが、夏ならプールも是非利用したいです。
5 out of 5
Recommended
for Everyone
by A verified traveler from Edensor Park, Sydney

Close to everything, excellent location

Posted Jul 26, 2015
Great time with family, my 8yr old son had a great time and enjoyed the pool and spa!
Comment from Hotel Management
Jul 28, 2015 by Danesh , Hotel Management
Dear Sue, many thanks for your review and we are delighted to hear you had an enjoyable stay with your family. We do hope we can welcome you all back one day soon. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from ADL

Great location

Posted Jul 21, 2015
Overall experience is fine and view of the Hyde park is great
Comment from Hotel Management
Jul 28, 2015 by Danesh, Hotel Management
Dear Sally, many thanks for your review and we hope to welcome you back one day soon. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington NZ

Nice Hotel with view over Hyde Park

Posted Jul 19, 2015
Pros: definitely the room was really nice and spacious
Cons: I think a t bone steak with 4 onion rings is massively overpriced at A $ 40.00
Location: As this was a business trip I able to walk to all the meetings, even if you want to go shopping or sight seeing all within half an hour walk
Within walking distance to everything, would book this hotel again, I cannot say that about many hotels
Comment from Hotel Management
Jul 28, 2015 by Danesh, Hotel Management
Dear Walter, many thanks for taking the time to write this review and thank you for your loyalty. We trust you had a safe journey home and do look forward to welcoming you back when you are next in Sydney. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland. NZ

Good inner city hotel

Posted Jul 19, 2015
Pros: Location, location, location.
Cons: Fix the irons, where are the robes? (I don't want to have to put pants on to answer the door.) Oh and why no plug socket by the bed?
Location: All the shops you could ever need are 10 mins walk away. Great clubs and pubs are everywhere. The park is a nice oasis right out the front door.
Good hotel, close to good entertainment and transport options and shopping. Views from the upper floors (I was on 16) are amazing in both directions. The staff were efficient and friendly and the room service was pretty good. Broken iron in the room and no bathrobes were annoying though.
Comment from Hotel Management
Jul 28, 2015 by Danesh , Hotel Management
Dear Jonathan, many thanks for your feedback. We are pleased to hear you enjoyed your stay, our hotel and its location. Thank you for your kind words about our team. Please accept our apologies that the iron was not functional, should we have been made aware we would have rectified this immediately for you. We trust you had a safe journey back to Auckland and do hope we can welcome you back when you are next in Sydney. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

A nice hotel close to all the city sites and shops

Posted Jul 18, 2015
Had a lovely stay - early check in and room upgrade to park view.
Comment from Hotel Management
Jul 28, 2015 by Danesh, Hotel Management
Dear Traveller, many thanks for your review and we hope to welcome you back soon for another enjoyable stay. Kind regards, Danesh Bamji, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Nice hotel close to the city and railways.

Posted Jul 14, 2015
Pros: We enjoyed the room a lot, the amenities in the room were great and the bathroom was amazing. The staff were friendly, especially being welcomed.
Cons: Room service one night, the meals were a bit bland. I had fish that was a bit dry but the chips were wonderful.
Location: Location is in the heart of the city, so close to the railways and the city (including a huge Westfield for shopping).
We arrived in Sydney quite early in the morning, well before the check in time of 2pm but the kind staff that were on were able to get us into our room by around 11.30am which was really helpful and we were grateful to be able to get into our room and leave our bags. The overall room was very warm and comfortable, beautiful view by day and night of the city and overlooking the War Memorial in Hyde Park. Located very close to Oxford Street and only 5min walk to Museum Station which connected us easily with the rest of the city. The only downside was when we were checking out, the staff that were on that morning were a bit rude but the rest of the experiences with the staff were amazing, very friendly and welcoming. Loved the pool, gym and spa on the roof.
Comment from Hotel Management
Jul 21, 2015 by Danesh , Hotel Management
Dear Anna, many thanks for your review. We are delighted to hear your enjoyed your stay with us, our hotel and its location. Please accept our sincere apologies on your departure experience, please rest assured this was not our intention and we have discussed this with our team. We do hope we can welcome you back one day soon for another enjoyable stay. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel, great location!

Posted Jul 13, 2015
Pros: I chose this hotel because of the location in Hyde Park. It's most convenient in places where I wanted to go near.
Cons: Provide free wifi or have access to it from the lounge room at least. Double check tv greeting and ensure it's the right person checking in!
Location: Since it's in Hyde Park, it's close to Museum station, close to bus stops, restaurants, museums and walking distance to Sydney Harbour.
This is my 4th stay in a Pullman Hotel. My experience was pleasant and had a good 2 nights sleep. TV cable was available and the room was a good size for one person. I was able to use the gym, it had a swimming pool and jacuzzi on the rooftop level. Overall pleasant and quiet. I would stay here again.
Comment from Hotel Management
Jul 21, 2015 by Danesh , Hotel Management
Dear Meriam, many thanks for your review and loyalty. Looking forward to seeing you on your next visit. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, AU

Very comfortable hotel with basic features

Posted Jul 9, 2015
Pros: The rooms were very well put together, spacious and comfortable.
Cons: More accommodating and proactive staff.
Location: It's in central Sydney so there is a lot to do as a tourist.
We enjoyed the room very much. There was a great view on the top floor by the pool. There could have been better lighting in the fitness room and there were no free-weights.
Comment from Hotel Management
Jul 21, 2015 by Danesh , Hotel Management
Dear Freddy, thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear you enjoyed your stay and thank you for your feedback regarding our gym. We do have a rack of several free weights on the eastern side of the gym, apologies that this was overlooked on your stay. We do hope we can welcome you back one day soon for another enjoyable stay. Kind regards, Danesh Bamji, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from sydney

amazing hotel but not a great experience

Posted Jun 30, 2015
Pros: pool, rooms, view
Cons: faster resolution to problems
although the hotel is beautiful and i would definetly stay there again, the experience i had this particular time was not that nice. we had to change rooms TWICE. due to issues with the hotel which were not really fixed in a timely fashion. however after this problem was solved the hotel is great and the facilities are wonderful. just need to provide a faster solution to peoples problems at the time when we are paying nearly 300+ per night.
Comment from Hotel Management
Jul 2, 2015 by Danesh , Hotel Management
Dear Sofia, thank you for providing feedback on your recent stay with us. We are disappointed to hear that your stay was less than favorable and for this we sincerely apologise. I have discussed your feedback with our team to ensure that all guest requests and concerns are met with efficiency and in a timely manner. We thank you for your loyalty and do hope we can welcome you back one day soon so that we can provide the service and standard we strive for, pride ourselves on and one would expect from Pullman. Kind regards, Danesh Bamji, General Manager