Ratings based on 849 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

絶景を眺めながら宿泊出来る素敵なホテル

Posted May 27, 2015
今回2ベットルールを予約時に高層階をリクエストして、希望通りのハーバーブリッジ&オペラハウスが正面に見られる綺麗なお部屋で宿泊する事が出来たので、家族も皆大満足でした。またシドニーへ行く際は利用したいなと思います。有難うございました。
Comment from Hotel Management
May 28, 2015 by David McDonald, Hotel Management
Thank you for your feedback Yo Chin. Best wishes, David McDonald General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Canada

Good location

Posted May 17, 2015
Lovely pool facilities. Friendly with children. Good-sized room with a spectacular view. Helpful, friendly staff. Overly perfumed foyer, nauseating, made my son sneeze the whole time we were in there. Breakfast was bland, terrible coffee, dried out warm foods even at 8 am. Uncomfortable bed (old, palpable springs, hidden with mattress cover). Overpriced with all additions (parking, wifi, breakfast).
Comment from Hotel Management
May 20, 2015 by David McDonald, Hotel Management
Dear Meghan, Thank you for taking the time to review your stay with us. I am pleased you enjoyed the view from your room. I do apologise about the deodoriser in the lobby - I will look into this. I hope other than that you had a great stay in Sydney. Best wishes, David McDonald General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 9, 2015
Rang 3 times but couldn't get early check in only problem
Comment from Hotel Management
May 11, 2015 by David McDonald, Hotel Management
Thank you for your review & sorry we couldn't accommodate an early check-in for you. Due to the small size of our hotel, it is a bit difficult sometimes but we always try our best. I hope to welcome you back. Kind regards, David McDonald General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Southampton, UK

Perfect Location

Posted May 4, 2015
Fantastic ocean view of Harbour Bridge and Opera House, exactly what you want on your first stop in australia. Large suit and amazing breakfast selection.
Comment from Hotel Management
May 7, 2015 by David McDonald, Hotel Management
Thank you for your wonderful review! I am pleased you had a great stay with us in Australia and I hope to welcome you back. Kind regards, David McDonald General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Convenient central location.

Posted May 3, 2015
Pros: Clean, spacious living area, good quality soft furnishings.
Location: About 3 minutes walk to Central Quay.
We were looking for somewhere central and with a kitchen to let us cook - it was well kitted out and they were even able to provide a small cot. Would recommend.
Comment from Hotel Management
May 5, 2015 by David McDonald, Hotel Management
Thank you for your review. I am pleased you enjoyed our amenities. Kind regards, David McDonald General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom E

Posted Apr 28, 2015
Amazing hotel - great location with fantastic views
Comment from Hotel Management
May 5, 2015 by David McDonald, Hotel Management
Thank you for your wonderful rating! Kind regards, David McDonald General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Dubbo Nsw Australia

Best Location Best Views.

Posted Apr 24, 2015
Pros: Location, staff, Views
It was a great hotel for our trip, my whole family were blown away by the spectacular views of the Harbour bridge and the Opera House, it definitely will be a future stay again.
Comment from Hotel Management
May 5, 2015 by David McDonald, Hotel Management
Dear Tim, Thank you for your great feedback. I am pleased you and your family had a great stay with us. Kind regards, David McDonald General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Brilliant family stay

Posted Apr 24, 2015
Pros: Position, walking distance to everything or at least somewhere to catch a cab, ferry, bus. The Rocks is such a great place if you have kids to feed!
Cons: Nothing - entirely happy
Location: The walking distance to the food and sights of the Rocks and Circular Quay cannot be beaten. Ferries to Manly or the Zoo within a few minutes walk.
I cant flaw this accommodation in any way. Great locale, good facilities, friendly staff. Would easily recommend for families or business stays. Lovely touch was a dessert plate with 'happy birthday' in chocolate left on the table in our room for our arrival. We were up in Syd for my son's 10th bday. Lovely welcoming touch.
Comment from Hotel Management
May 5, 2015 by David McDonald, Hotel Management
Dear Marnie, Thank you for your great review. I am pleased you and your family had a fabulous stay. Kind regards, David McDonald General Manager
5 out of 5
Recommended
for Families
by A verified traveler

Close to Circular Quay & fab views of the Harbour!

Posted Apr 20, 2015
Pros: The location, size of the room, room amenities and their willingness to take our luggage straight to our room even though we were early for check-in.
Cons: The space in the room could've been better utilised - too much furniture in lounge room. Access to spare blankets when watching tv at night etc.
Location: Excellent location. Easy walking distance to Circular Quay and ferries, Sydney Opera House and Botanical Gardens.
We had a two bedroom harbour view room which was plenty spacious for us and our two young children. The views of the Sydney Harbour Bridge and Opera House were fantastic and the small kitchen and laundry facilities in the room were an added bonus. We were a short and easy walking distance to and from Circular Quay which made all day sightseeing and travelling simple with two young kids. We did not eat at the hotel and chose to eat at cafes and restaurants in the area which were again very simple to get to from the hotel.
Comment from Hotel Management
May 5, 2015 by David McDonald, Hotel Management
Thank you for your great feedback. Kind regards, David McDonald General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Qld

Perfect location!

Posted Apr 19, 2015
Perfect family holiday! Thank you! Would definitely stay here again.
Comment from Hotel Management
Apr 21, 2015 by David McDonald, Hotel Management
Dear Kylie, Thank you for your wonderful feedback. I am pleased you had a great stay. Kind regards, David McDonald General Manager