Ratings based on 357 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
74% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom Auckland, NZ

Rooms need makeover!

Posted Apr 23, 2015
Pros: Lovely staff, clean, good location
Cons: Redo the bathrooms and put down new carpet. Repaint everything! The bathroom door was disgusting.
Location: It is very close to the beach, within walking distance to many good restaurants too. There is underground parking at $20 a day.
The staff were great. The reception area is good but the rooms are very tired and the carpet looked like it hadn't been cleaned for years. The bathroom was very old but it was spotless. The paint on the door was flaking off, everything needed a fresh coat of paint. The bed was comfortable and clean.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Convenient to the beach and restaurants

Posted Mar 12, 2015
Pros: Convenience to cutomer.
Cons: More efficient booking sytem linked to Expedia
Hotel did not have my booking although I had confrimation from Expedia. The hotel had me booked in sometime in October 2015
Comment from Hotel Management
Mar 16, 2015 by Mieke Sellers, Hotel Management
Thank you for your feedback. The incorrect date in our system was a surprise to us too and by no means a regular occurrence. I am glad that we were able to accommodate you accordingly. I hope that we have the opportunity to see you here again and that is will be trouble free. Many thanks.
3 out of 5
by A verified travelerfrom Melbourne

Nowhere near good enough for the price.

Posted Mar 10, 2015
Yes the view from the room was beautiful but the room itself was tired and extraordinarily overpriced. Bathroom has ancient fittings, our bedside tables were about to fall apart, there were rips in the curtains, the elevator smelled like a wet dog. There are not many accomodation options in Cronulla but I would steer clear of this place.
Comment from Hotel Management
Apr 13, 2015 by Mieke Sellers, Hotel Management
Thanks Jorja for your review and feedback and honesty. We have commenced some soft furnishing upgrades to rooms located on the 11th floor and some of the 9th and 10th floor. We do endeavor to see these throughout the hotel. I hope next time you stay you will be able to stay in one of these rooms. Thank you again.
5 out of 5
by Roland Starrfrom Australia - QLD - Sunshine Coast

Posted Jan 26, 2015
Pros: Location and great value breakfast
Cons: Musty dank smell in corridor and room
Location: Perfect, Beachfront - perfect
Facilities: Needs gym facilities; Value: Great deal, Included Good breakfast; Service: Courteous; Cleanliness: Neat, Carpet tired & smelly; Rooms are tired and need a revamp
Comment from Hotel Management
Jan 26, 2015
Hi Dudley, Im glad you had a good time and breakfast was great, we will investigate the corridors and rooms, thank you for your feedback, Myles.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice view

Posted Jan 24, 2015
Pros: Nice outdoor bar
Cons: Parking. Bathroom could do with an up grade.
We were only there 1 night. It was comfortable. Staff were nice.
Comment from Hotel Management
Mar 6, 2015 by Mieke, Hotel Management
Thank you Jackie for staying with us at Rydges Cronulla Beach.
3 out of 5
Recommended
for Couples
by Michaelfrom victoria

would stay again

Posted Jan 21, 2015 on Hotels.com
Room wasn't ready on check in even though it was 3.30 pm The hotel made up for this without us even asking for it.. which turns a negative to a positive very quickly and made our stay at the hotel what it should be .....the views are fantastic and the hotel is in a great location
Comment from Hotel Management
Feb 2, 2015 by Mieke, Hotel Management
Hi Michael, Very pleased to have welcomed you to the hotel. I am glad that the staff recognized our shortfall and made up for it. I do hope we see you here again soon. Mieke Sellers
5 out of 5
by Bridget Sheridan

Posted Jan 19, 2015
Comment from Hotel Management
Jan 19, 2015
Many thanks for the review. Mieke
3 out of 5
by A verified traveler

Only hotel available.

Posted Jan 16, 2015
The hotel's location is good with a very nice view. The staff are all very friendly and helpful. Only thing that needs is a refurbishment of the rooms. Things look falling apart.
Comment from Hotel Management
Mar 6, 2015 by Mieke, Hotel Management
Cheers for your review. We are pleased you stayed with us and thank you for your feedback.
4 out of 5
by Renee Briggsfrom Australia - NSW - Sydney

Posted Jan 13, 2015
Pros: Close to beach, lovely views
Cons: Limited parking available
Location: Close to everything
Facilities: Nice ; Value: Acceptable price; Service: Courteous; Cleanliness: Lovely;
Comment from Hotel Management
Jan 13, 2015
Im glad you enjoyed your stay, we apologise for the limited parking available, hope to see you again soon, thank you, Myles.
5 out of 5
by Dale Crisdalefrom Australia - NT - Darwin

Posted Jan 13, 2015
Pros: View
Cons: Didn't have enough time to hang around and enjoy it all
Location: Perfect
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Spotless; Best view I have ever had at a hotel
Comment from Hotel Management
Jan 13, 2015
We are glad you enjoyed your stay, please come back and stay with us in the near future, myles.