Ratings based on 1,944 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Location, location

Posted Apr 21, 2015
Pros: Location the biggest plus
Cons: Didn't like having to sign we'd pay $1200 if there was a fire alarm call out - never had to do this before at any hotel anywhere else in the world
Location: Eating, shopping, sight seeing
This hotel is in a great location - walking distance to Darling Harbour, Markets, and QV building. A perfect base for shopping, restaurants and cafes. Public transport is also easily accessible.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom gosford

A night out

Posted Apr 12, 2015
Absolutely brilliant, bathroom tiles a bit mildew Otherwise lovely and convenient.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Excellent place so close to amenities

Posted Apr 9, 2015
Pros: Clean, friendly & close to local attractions
Cons: For us I can honestly say nothing needs improving maybe a lick of paint
Location: close to cockle bay and the restaurants, 5 min walk to the Harbour.
Great place, so close to Darling Harbour and easily accessible, clean spacious apartments was just perfect for our requirements. Had an excellent stay.
2 out of 5
Recommended
for Everyone
by A verified traveler

Nice room, pity about the maintenance

Posted Apr 4, 2015
Pros: Good location and value breakfast rate at adjoining restaurant.
Cons: General maintenance and cleaning.
Too many maintenance issues to list including many light globes out. Well located and roomy but cleanliness needs improving.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom h

Posted Apr 1, 2015
Cheap and cheerful, would stay again, hotel staff were friendly and helpful
3 out of 5
Recommended
for Everyone
by A verified traveler

Kinda worn but good location

Posted Mar 30, 2015
Pros: Location, room size
Cons: Grime and scuff marks etc in room
Location: China town, Darling Harbour, outdoor equipment shopping on Kent st, Movies, walking distance to Pitt st Mall and QVB building
We booked a Queen room and were therefore delighted when it turned out to be a one bedroom apartment with a King Bed. This was traded off against the overall "worn out" room. There are scuff marks on the skirtings, dirty grout in the bathroom, grime on the light switches and "60" scrawled in two places on the bedroom wall as if there was a renovation in progress which never went ahead. On the other hand the bed, carpet, sofa and kitchen etc was perfectly clean. For me it was worth the trade to have the very comfortable room size so close to the part of the city we wanted to be in (only a block from town hall station and right across the road from the walkway to the Imax and Darlng Harbour. For my husband, he could only see the problems with the room. He was pacified by the indoor swimming pool, spa and sauna on the top floor though. The staff were polite and prompt whenever we dealt with them.
4 out of 5
Recommended
for Everyone
by A verified traveler

short but enjoyable

Posted Mar 26, 2015
Pros: location, good faculities
Cons: n/a
short but enjoyable, everythin central was within walking distance, would definely stay again
2 out of 5
by A verified traveler

Very out dated

Posted Mar 25, 2015
The hotel staff were very friendly but that was the only thing good about it. There were so many issues with the room. We only stayed there for two nights and the room key broke three times!! The room phone was broken so I had to use my mobile to call reception.. The toilet was leaking all night making it hard to sleep. The shower changes temperature from hot to cold like every minute. Making having a shower unbearable! The hotel needs to be updated.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Innisfail

Excellent location for tourist minded person

Posted Mar 23, 2015
Pros: Apartment was well appointed and comfortable. Great location but a little noisy from traffic, still a good compromise.
Cons: Replacement of consumables was not always complete. Seemed to be one person doing beds and cleaning and another replacing coffee tea etc.
Location: Great location. For an active person, walking distance to Darling Harbour, City Center and departure point for most tours.
Didn't spend a lot of time in the apartment. Took advantage of location which was close to Darling Harbour and the City center and walking distance to all that I wanted to see or board (trains, ferry).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Spacious and clean

Posted Mar 23, 2015
The hotel staff are very friendly. Love the view from our room and the indoor heated pool and sauna. The room is clean and very spacious. Great for a family!