Ratings based on 704 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Pennsylvania, USA
WOWPosted Jul 29, 2014
Pros: Everything! The amenities in the rooms..toothbrushes, razor, comb, shaving cream, we will stay at another Shangri la when we have that opportunity~
This is a must stay! Loved this hotel and wished I could have enjoyed it longer than just sleeping in the room. Great view of Sydney Harbor too!
for Everyoneby A verified traveler from LON
Best hotel stayed in so farPosted Jul 27, 2014
The staff exceeded all expectations. Food and service was equisite. Cannot fault anything. If you can afford it definitely go for the horizon club. The benefits are worth it.
for Everyoneby A verified traveler
Great hotel. Great staffPosted Jul 25, 2014
Great stay excellent staff Only pity was reserving a table at the altitude restaurant early and not getting the preferred seat
for Everyoneby A verified traveler
Understated elegance, calm, professional service.Posted Jul 15, 2014
This is not the first time we have stayed, and we will stay again. Always a calm air of professional competence amongst the staff, nothing is ever too much trouble. Great position, walk to everything. Clean and comfortable. We really enjoy our time there.
for Everyoneby A verified traveler from Sydney
Great views of the cityPosted Jul 14, 2014
A weekend away from home. Great views and a large room. Staff were very friendly. Club lounge got very busy in the evening, get there early if you want a view.
for Everyoneby A verified traveler from Auckland, NZL
Beautiful Hotel - Amazing StaffPosted Jul 14, 2014
Location: Circular Quay really close! thats all you really need in Sydney, all transport departs from there!
Staying at this hotel was an awesome experience the staff were super helpful and really friendly, even if we were only there for one night. The room was immaculate and really well presented. Eloise was our booking manager and she made sure we waited till the best possible room was available, high praises for this girl!
for Everyoneby A verified traveler from Brisbane, QLD
Fabulous accommodationPosted Jul 13, 2014
The hotel fitted my every need for my one night stay with genuinely kind staff. My expectations were met and exceeded.
for Everyoneby A verified traveler from WA
Fantastic hotel with brilliant viewsPosted Jul 12, 2014
Pros: The friendly staff, brilliant room service, cleanliness, amazing views and very tasty meals!
Location: Walking distance to Circular Quays, Sydney Harbour Bridge and the Opera House. Easy access to Transport (Taxis, buses, trains and ferries)
We had a lovely stay at the Shangri-La in Sydney. All the staff were friendly, helpful and approachable. Our room had the most amazing view of both the Opera House and the Sydney Harbour Bridge and the meals (both breakfast and dinner) were top class with excellent service. Thank you!
for Everyoneby A verified traveler from Los Angeles, California
Great hotel with outstanding views of the harborPosted Jul 7, 2014
Pros: The view, room, staff attentiveness, restaurant - all were excellent! And, the gym was open 24 hours!
Cons: Internet, TV was not working in the gym
Loved the experience at this hotel. Staff was wonderful. Only complaint was the internet wasn't working in the gym so no music or TV - but the gym itself was lovely, as was the pool area. Views were outstanding of the harbor, bridge and Opera House. Could not have asked for more in terms of that! If I"m ever in Sydney again I will definitely stay here!
for Everyoneby A verified traveler from brisbane
Great place to stay in sydneyPosted Jul 4, 2014
Great view great room great service, a pleasure to return to our room as a haven.