Ratings based on 2,893 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Couples
by A verified traveler

Hotel with a view

Posted Jul 29, 2015
Very nice hotel right at the Rocks with a wonderful view of the Opera House and the Harbor Bridge. It is definitely worth spending the extra money to book a room with the view. Another feature that makes this hotel special is the friendliness of the staff.
5 out of 5
Recommended
for Everyone
by A verified traveler from Biloela QLD AUSTRALIA

Awesome staff!! Awesome location!!! Awesome view!

Posted Jul 28, 2015
Room 2909 has the best view of both bridge and opera house..location is a plus as its close to all ferries and some great cafes AAA+++
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel to stay overall

Posted Jul 28, 2015
Great service very prompt and professional displayed by different levels of staff across hotel. Location was very good as well.
5 out of 5
Recommended
for Everyone
by A verified traveler from brisbane

Great room, service outstanding.

Posted Jul 25, 2015
Forget about gimmicks. In the end you,lol get a great room, in a great hotel. Service is outstanding. It's not rocket science yet it seems to be rarer and rare.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 21, 2015
The hotel staff were very pleasant to deal with and we even got complimentary check out from 11 to 1pm. Amazing! Food, Room & cleanliness of room were excellent.
5 out of 5
Recommended
for Everyone
by A verified traveler from US

Great Location and Service

Posted Jul 16, 2015
Great location at the Rocks and Circular Quay....walking distance to Opera House, Harbor Bridge, Ferries and loads of restaurants. Room was up to date and very clean. Staff was excellent...stayed here at the very beginning and at the end of a 16 day trip around the country and the bellman remembered our name when we returned more than a week later.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Very comfortable hotel with a great view!

Posted Jul 15, 2015
Pros: The room including the bathroom, polite staff and great location.
Cons: Dining at the hotel including breakfast is far too expensive.
Location: Excellent location. Close to Circular Quay, The Rocks Markets and walking distance to Pitt Street Mall.
Very welcoming staff, professional and helpful in their approach. Great location, easy access to transport and different sites like Circular Quay and The Rocks. Our room was clean and very comfortable. Nice bathroom too.
5 out of 5
Recommended
for Everyone
by A verified traveler from sydney

Great location, amazing view of harbour.

Posted Jul 15, 2015
Fantastic hotel, the team were exceptional. We had the most memorable experience and will certainly return
5 out of 5
Recommended
for Everyone
by A verified traveler from Bremerhaven, Bremen

5 Sterne Hotel in bester Lage

Posted Jul 14, 2015
Asiatisch geprägtes Hotel, was man besonders beim teuren Früstück merkt. Leider auch hier wie überall in Australien der erforderliche Upgrade Blödsinn für Expedia Kunden. Das gebuchte Zimmer hat zwar einen "view", aber nicht in die schöne Richtung zur Oper....also wieder zahlen...Ansonsten tolle Bar im 34. Stock, super Sicht, ist sehr in auch für Nicht-Hotelgäste und nicht zu teuer. Super Pool-, Sauna und Gym.
5 out of 5
Recommended
for Couples
by A verified traveler

Posted Jul 13, 2015
Pros: The view of the Opera House was stunning! The Lobby Lounge had the most amazing desserts!
Make sure you try the Lobby Lounge desserts! Absolutely amazing!