GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Hyde Park King Room - Room Only
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Executive Suite - Room Only
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City Side Twin Room - Room Only
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Hyde Park Twin Room - Room Only
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Executive City Side Room - Room Only
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Executive Park Room - Room Only
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Executive Park Upgrade
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Executive Suite Upgrade
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Property Amenities
Business centre: In the Link @ Sheraton business centre, guests can enjoy state-of-the-art technology, complimentary wireless Internet access, computer docking stations, a communal lounge area, board games, and international newspapers. Light refreshments are served 24 hours a day. A round meeting table is provided for small meetings.Located on the lobby level.
Conference/function room(s): Meeting and function facilities include 18 rooms (including the Castlereagh Room, complete with private entrance and lobby), pre-function areas, handy break-out spaces, and a terrace. Most areas have natural lighting. The smallest function space is a boardroom for 10 guests (35 square metres). The largest, the Grand (pillar-less) Ballroom, overlooks Hyde Park and covers 650 square metres (height of 4.1 metres) with a capacity of 1,000 for cocktails or 900 theatre-style. Other: The Sheraton Club Lounge occupies a portion of the hotel's second-highest floor, level 21, and is accessible by guests staying in Executive Club guestrooms, or those choosing to pay a surcharge. Expansive views take in Hyde Park, the city, and Middle Harbour. In addition to an executive boardroom, lounge areas, private nooks, and small balconies, the Club is equipped with plasma TVs, facsimile and photocopying facilities, and individual work consoles with complimentary high-speed wired and wireless Internet access. Open from early till late, the Club also serves a complimentary buffet breakfast, snacks, fruit, afternoon tea (weekends only), and pre-dinner drinks with canapés. Privileges extend to complimentary access to the health club for duration of stay and access to the dedicated Executive Club Concierge. Daily surcharges apply for guests staying in any other than the Executive Club guestrooms. Please note, children are not permitted to access the Club Lounge after 5pm when the drinks are served.
Sheraton on the Park's top floor comprises a health club with a staffed fitness centre, a 13-metre heated pool, a sauna, steam rooms, and beauty therapy and massage services. Four dining options are available from early morning till late. Basic necessities can be purchased at a lobby shop, while premium shopping is available at LK Fine Watches and Jewellery, and designer Carla Zampatti.
On the same level is the 24-hour Link @ Sheraton business centre offering complimentary high-speed Internet access (wireless and broadband), flat-screen TV, and a variety of newspapers and magazines. Complimentary wireless access is available throughout the Sheraton's public areas and in the newly refurbished Club Lounge located on the floor 21, which offers 180-degree views and exclusive access for guests staying in Executive Club guestrooms, or those paying extra surcharges. The in-house event staging service, combined with the choice of 18 award-winning conference, meeting, and function rooms, simplifies event planning.
Valet parking:
AU$49 per night. Covered parking; multiple exits/entries allowed.
Fees include GST and are subject to change without prior notice.
Located on the lobby level, the Link @ Sheraton business centre is set in a quiet pocket behind the grand staircase, adjoining a break-out lounge area. Wireless Internet access is complimentary throughout the public areas and high-speed wired Internet access is available for a surcharge within the business centre. A range of meeting and event rooms located across several levels are available for hire. The Club Lounge, with access restricted to guests staying in Executive Club guestrooms, or those paying additional surcharges, is located on level 21.
Rooms
Sheraton on the Park has 557 guestrooms, including 34 Executive Club Suites. Styled in black, beige, and dark-grained woods, guestrooms and suites are outfitted with modern-style artwork and L-shaped modular lounges. Standard features include the signature Sheraton Sweet Sleeper Beds, with custom-designed, extra-thick, plush-top mattresses dressed with plump duvets in rich colors, and four pillows (two goose down/feather and two synthetic). Marble bathrooms have deep, full-length baths and separate showers. Guestrooms are equipped with laptop-sized electronic safes, work desks with high-speed Internet access (surcharge), dual-line speaker and conference phones, minibars with a wide selection of beverages (including mineral-supplement sport drinks), and cable TVs with in-house movie channels.
Some guestrooms have private terraces, and smoking rooms are note available. DVDs, CD players, and facsimile machines are available upon request. Chess sets are also available from Guest Services for in-room use.
Room Amenities
Dining
Botanica Brasserie - Located on level one. Open for breakfast, lunch, and dinner seven days weekly. Features contemporary à la carte and buffet-style dining in a relaxed yet stylish area with views over Hyde Park. Specialities include seasonal seafood buffet featuring fresh Australian produce and desserts. Brunch is offered every Sunday.
The Gallery Tea Lounge - Located on the lobby level. Open from early morning till early evening. One wall devoted to photographic profiles of the famous and infamous by socialite photographer Robert Rosen. Second wall with large bookcase of magazines, tourist information, and books for guest use. Menu includes tea, coffee, snacks, traditional high teas, and afternoon tea. Also features a selection of Max Brenner chocolates. Fully licensed for late afternoon/early evening drinks.
The Conservatory Bar & Terrace - Located on level one. Subtle frosted tones and 2-storey-high windows create a striking atmosphere. Offers a large selection of beers and wines from around the globe in addition to classic and innovative cocktails. Light snacks include olives and bruschetta, rock oysters, and king prawns. Popular for post-work drinks, pre-dinner aperitifs, and nightcaps. Smoking permitted on outdoor terrace. Live piano entertainment on Friday and Saturday nights. Open daily.
Recreation
The Sheraton on the Park health club is located on level 22, the hotel's top floor, and is open seven days weekly. The indoor heated 13-metre pool with city-view terrace, male and female sauna rooms, locker rooms, and spa are open for complimentary use. Casual entry surcharge applies to fitness centre where guests can use treadmills, bikes, rowing machines, step machines, and both free and pinned weights. Personal trainers, massages, and beauty treatments by On the Park Rejuvenation in dedicated treatment rooms are available for additional surcharges.
Nearby recreational choices include the scenic foreshore walking/jogging track in the Royal Botanic Gardens (1.5 km away), which runs all the way from Mrs. Macquarie's Chair to the Sydney Opera House. Hyde Park is just across the street.
The recreational activities listed below are available nearby; fees may apply. See the front desk for more information.
Showing 1 - 10 results (of 49) · See more Sheraton on the Park reviews
“Sheraton on the Park”
Hotel is located across from Hyde Park, just a few feet from St. James Station. One block away is the Sydney Tower, Pitt St., and department stores (David Jones & Myer). Service was excellent, staff was professional, and the lounge on the first floor with tv and wireless is great for travelers with jet lag who are awake at 3am in the morning.
“Totally impressed!”
Upon entering the room we were amazed by the quality of all the furnishings. The bed was more comfy than our own, and the room was impeccably clean. The concierge was highly attentive, and friendly. The local was central to anywhere you would want to go, and it was right next to Hyde Park, which was beautiful.
“On the Park!”
Well appointed, spacious rooms, with an awesome location for nightlife and siteseeing. My only concern is that some of the people on adjacent streets were somewhat intoxicated, but I guess that's to be expected in a big city.
“bad experience”
I booked aone night at the Sheraton at the Park but tried to cancel it 10 days in advance and was not able to do. I am very dissapointed with the servcie
“Fully recommended”
This hotel is one of the best I have stayed in. It is in a great location for all the sights and the staff are wonderful.
“Great”
I would stay here again in a heartbeat. Great room with a great bed and bath, plus a great location.
“You can't do much better”
If it fits at all I'd recommend the upgrade to the "executive lounge" which gets you a nice buffet breakfast, free wifi, snacks in the early evening, a place to go get a cup of coffee or whatever most of the day, etc. You might even meet someone interesting. The room was very nice. I'm not sure what the code is for "yes, I like my wash towels", sometimes they disappeared though I just got some from the staff in the hall, minor. Centrally located, easy walk to downtown or ferry or circular quay, even to Harry's Cafe de Wheels. Nice place, I'd stay there again without a second thought. Now, the 21+ hour flight...but that's for another review.
“Beautiful hotel, great location”
This is a beautiful sophisticated hotel, but it is outrageously expensive...
“Great stay.”
Our stay at the Sheraton on the Park was great. The room and the bathroom were perfect. The hotel has free WiFi in the lobby and four computers for guest's use. As for the service and the staff I had two very different experiences. When asked for directions, some girl on the front desk seemed really annoyed. I am sorry, but when you work in a hotel, a lot of people won't be from town so they will obviously need directions. In the other hand, one time the hotel's Internet was not working and I really needed to check my email and print a booking confirmation for later in the day, the concierge went out of his way to let me quickly check my email in the concierge's own computer, printed it out and sent it to my room (since we were running late and had to go)! When we got to our room later in the day, the printout was there already. If you are not having a full breakfast at the hotel, there is a convenience store and a Starbucks at the corner. Even Woolworth's is nearby. The hotel has a great location, we walked everywhere! Darling Harbour is maybe 10 min. walking (where the Aquarium also is). Right across the sreet there is a bus stop, to go to Bondi Beach, for example (but buy your tickets from a convenience store, you can't buy them from the driver in Elizabeth St.). Sydney Tower and the Botanic Gardens are also within a short walking distance.
“Cannot wait to go back”
Excellent location, service, and amenities. Walking distance from the Circular Quay and local dining. Public transportation right in front of the hotel if you get tired of paying for taxis everywhere. They had trouble getting me the paper 2 mornings in a row, but they eventually corrected the problem. I highly recommend this hotel.
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Showing 1 - 10 results (of 49) · See more Sheraton on the Park reviews
161 Elizabeth Street Sydney, 2000 Australia
Nearby Points of Interest
Location Highlights
The preferred airport for Sheraton on the Park is Sydney, NSW (SYD-Kingsford Smith Intl.) - 8.3 km / 5.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Sydney CBD, New South Wales, Australia: Built on an iconic harbour and bordered by the expansive Royal Botanic Gardens and Domain parkland on the east, the city centre offers shopping experiences from the sophisticated to the bargain basement, with restaurants and cafés to match. Backpackers, international visitors, and the local business crowd all rub shoulders here.
161 Elizabeth Street Sydney, 2000 Australia
