Ratings based on 1,114 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom auckland, NZ

Great location for shopping. Central

Posted Dec 16, 2014
Travelling with my twin daughters aged 15, room was extremely comfortable with the addition of a trundler bed ( extra charge) and would recommend to others
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NAGOYA

公園が目の前

Posted Dec 15, 2014
部屋も比較的広く清潔な感じ、ハイドパークが目の前に広がり環境抜群なホテルです。 料金的にもこのクラスとしてはかなりお得感あり。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Zealand

Wonderful Hotel on Hyde Park

Posted Dec 14, 2014
Pros: Comfort
Cons: A casual dinning room for breakfast, that opens at 7am for business people.
Location: Very close to David Jones, Myer and Pitt Street.
The rooms are lovely, the staff always helpful and go out of their way to help you. I was very impressed with my standard room, and the bed was very comfortable. The bathroom included a full size bath and separate shower so I was happy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom sydney

Would definitely stay again

Posted Dec 14, 2014
The staff, room, service and everything else was amazing!
2 out of 5
by A verified travelerfrom melbourne

Staff need people skill training

Posted Dec 7, 2014
Over priced. Staff in first floor bar and front reception clearly not happy people and unpleasant.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, AU

nice Hyde park view room. Loved it

Posted Dec 5, 2014
We had a great time there. The complimentary buffet breakfast was awesome. Room was equipped with everything required.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NSW

Perfect in everyway

Posted Dec 4, 2014
Staff, facility Position -Couldn't ask for anything more
4 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Excellent hotel close to everything

Posted Dec 1, 2014
Great staff from recp to cleaning staff . Have used the hotel many times. Great pool/sauna . Relaxing in the club lounge after along day befor going out on the town is a good start
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Canberra

Big picture good, slip-ups on detail

Posted Nov 27, 2014
Pros: Location is outstanding.
Cons: TV service is basic (very little Foxtel generally and no Sky News in particular).
Location: Ideal for shopping and also good for the business district.
Sheraton On The Park is a very good hotel in a great location. However, on this return visit, there were some worrying slip-ups to pull it down a little. Our room had no hair-dryer, there were no coffee sachets supplied and the bulky duvets supplied for the twin beds were both too large and too heavy for a comfortable sleep on a warm November night in Sydney. Sure, we could have complained and doubtless had all these things rectified, but at a hotel rated as one of Sydney's very best it should not be necessary for guests to have to chase the staff get simple things like this put right.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice 5 star hotel a few minor comfort issues

Posted Nov 25, 2014
The hotel is very nice and has all the 5 star features however I didn't find the sleep quality all that good in a City view room, the blinds didn't black out completely and the office/apartment block across road had lights on until late. Also the pillows were a little bit uncomfortable and it got quite cold in night & couldn't find any extra bedding? The pool and spa area was extremely nice. The bar area was also nice but the drink ice was joined together from the ice tray. Parking was $55 per night or $65 if valet. Location very handy to David Jones food hall and city shops.