Ratings based on 4,291 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Perfect location.

Posted Apr 20, 2015
It was a nice and easy experience. Friendly staff who made it easier to check in and nice and fast process also. The hotel was a simple design but still felt clean and classy. Bedding was also comfortable and the hotel was in a perfect city location.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Perth, WA

Great centrally located hotel.

Posted Apr 18, 2015
Pros: Comfort, accessibility.
Cons: Nothing, was over the moon with the service.
The hotel room was beautiful and comfortable. Really pleased with our choice of hotel for Sydney trip - wouldn't want to stay anywhere else.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Apr 14, 2015
Pros: 落ち着いたインテリアと十分な部屋の広さ。
Cons: シャワーブースのガラス扉の出来が悪く、漏れ出たシャワーの水でバスルームが水浸しになった。扉の壊れている部屋もあったらしく、施設の点検が必要。
Location: ハーバーフロントからも近く、ハイドパーク隣とロケーションは最高。
全体的には高評価のホテルだと思います。 ただし、最低価格保証の金額での宿泊だったためかエレベータールームの隣の部屋で、常に籠もったような機械音がしていました。事前に部屋に難あり、エレベーターの隣に部屋とかぐらいは書いておいて欲しかったですね。 シャワーの水圧が弱くて普通の日本人には不満でしょう。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland

Great central location in Sydney

Posted Apr 13, 2015
Location: You can walk to all the shops nearby very quickly. If you walk a little further you can be at the opera house easily too. A great central location.
We stayed at the Sheraton for a weekend away. The staff were fantastic, very helpful. Because we were busy with social events we didn't use all the facilities to the fullest but would recommend this hotel. The bed was the most comfortable we'd ever had.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Queensland

Great Location!

Posted Apr 13, 2015
Pros: Pool area was very nice and at night it looks amazing. Windows all around so the city lights were all around you. Executive Lounge was great.
Location: Location was fantastic. Walk out the back entrance and your in shopping central. Across the road from St James train station and buses.
I booked online with expedia and it was advertised for 3 persons but on arrival found out it was only for 2. The sofa/lounge was not a pull out bed so my son had to sleep on the lounge. The hotel was very nice about it and offered us a rollaway for no extra cost. All the rooms are for 2 but expedia has them advertised as 2, 3, and 4. Watch out for this. The Executive Lounge was great but was told children under 12 could not go in after 5pm. Lucky my kids were a little older.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Brooklyn, New York

Nice hotel,, close to main attractions and trains.

Posted Apr 11, 2015
This is my frist time in Sydney and everyone is very helpful, kind and friendly. Very easy to use bus and train system to get around. Close to great shopping and reaturants. Great place to visit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Hong Kong

Great Location and Good Fitness Facilties

Posted Apr 8, 2015
Pros: Rooms are big and comfortable. Fitness Room have many equpiments. Good Location
Cons: Should have free Wifi in rooms
Rooms are big and comfortable. Fitness Room have many equpiments. Good Location. Hotel is located oppposite to Hyde Park and just a walking distance to QVB, Westfield and department stores. Free Wifi only available in lobby but not in rooms.
5 out of 5
Recommended
for Couples
by A verified travelerfrom victoria

Excellent location

Posted Mar 30, 2015
Pros: Wonderful service
Cons: Slightly faster check in - out service
Location: Location was perfect for our circumstances. Opera on Harbour, art gallery, parks
We were upgraded without asking for the upgrade. Fantastic benifits flowing from the upgraded status.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great Place to Stay

Posted Mar 25, 2015
Everything about the sheraton is first class. Were given another room after disappointment with the first room view
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Location, Location Location

Posted Mar 23, 2015
Pros: The location is great and the Hotel is very nice.
Cons: I was happy with everything.
Location: The location is so that you are around the corner from David Jones , across the road is Hyde Park and 5 minutes more you are at the NSW Art Gallery
I stayed at the Sheraton whilst on a business trip. The concierge help I received was outstanding from communication days before arriving to completion of a transaction they helped me with. Nothing was a problem and they conducted themselves very professionally. The location is excellent and great to have a park to enjoy.