Ratings based on 900 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from newcastle

Perfect location and great value

Posted Sep 15, 2014
Had a perfect stay at the sheraton, staff were very friendly and our room was very spacious - bathrooms are massive and very nice
5 out of 5
Recommended
for Everyone
by A verified traveler

Girls weekend away

Posted Aug 25, 2014
Pros: Clean helpful staff, well appointed rooms
Cons: ?
Location: Shopping,trains,great restaurants convenient
Great weekend away. Easy to get around being centrally located so easy to drop items at the hotel and keep going.
5 out of 5
Recommended
for Everyone
by A verified traveler

Location to the city was perfect.

Posted Aug 25, 2014
Pros: Everything.
The staff are so helpful and the room was immaculate.
5 out of 5
Recommended
for Couples
by A verified traveler from Australia

Great

Posted Aug 22, 2014
The bathroom was beautiful, view was nice, staff were lovely.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

visiting family living in Sydney

Posted Aug 20, 2014
Pros: rooms were large especially the bathroom and very clean views over the park
Cons: impressed with the courteous service especially staff on desk when booking in and out
Location: department stores close by dinning theatres galleries transport if required
l had 5 children living in Sydney from palm beach to manly and the Sheridan on the Park was and excellent hotel for the families to meet me and share a meal at your hotel to go to events such as the Archibald shopping and concerts l will stay there on my next visit
1 out of 5
by A verified traveler from Toowoomba

Hidden fees charged without knowledge

Posted Aug 20, 2014
Pros: The bathroom was very lovely
Cons: Customer care. Instead of improving it, actually bring it into practical use because they currently don't believe in customer care.
Location: Hyde Park and Australian Museum. Short walk to the Opera House and Circular Quay.
When arriving we were informed of a $100 bond for the room which is fair. Upon checking out we pay $55 for parking and complain that we checked our bank account online and saw that an extra $98 was being held by the Sheraton without our knowledge. They then offered to send an urgent request to the bank and assured us that since we were with Commonwealth Bank the money will almost certainly be released immediately. So although we are now down $250 of spending money on our holiday we believe that it will be sorted out shortly. # days later e call the Sheraton because the money is still being held by the bank and they assure me that they will send an urgent release of the money. It is now 5 days later or 3 business days later and the $100 is still in holding in our account and we have been charged $65 which was for parking and a can of coke, which has cleared and they have taken from our account. After calling them they have once again assured me they will send through an urgent request to release the money. The lack of care is the most upsetting thing, there seems to be no urgency in rectifying the error. Disgusted with this.
5 out of 5
Recommended
for Couples
by A verified traveler from Sydney

Birthday

Posted Aug 19, 2014
Pros: Everything
Cons: Nothing everything was great
Location: Right on the cusp of the city, close to kings cross, and the CBD. Easy to get anywhere and it made the experience better.
Took my girlfriend here for her birthday a weekend away. The Foyer and whole arrival area was impressive, the staff were welcoming and helped us with everything. The room itself was brilliant, very classy and it felt like a home away from home. This was a great experience and i would do it again in a heart beat.
5 out of 5
Recommended
for Everyone
by A verified traveler

Exactly as it should be

Posted Aug 12, 2014
Perfect. Our room was sold to someone else so we received a free upgrade, amazing service. We will back.
5 out of 5
Recommended
for Everyone
by A verified traveler from SA

Beautiful hotel, close to everything

Posted Aug 11, 2014
We were offered a free upgrade to the Hyde Park suite, which have incredible views. The hotel is close to everything, only a 10 minute walk to the opera house.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Wonderful location

Posted Aug 9, 2014
Pros: Location,beautiful lobby,good service and spacious room.
Cons: Free in room Wi-Fi, and more cable channels.
Location: Across the road from Hyde Park. Shops and restaurants very close.
A very smooth check in. The room was very spacious with a large walk in wardrobe,excellent lighting and a big bathtub.There was a good in room service food menu. Criticisms would be the small cable channel selection, no in room free Wi-Fi and no view from the room.