Ratings based on 4,373 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Surprise breakfast fee

Posted May 19, 2015
Upon check out, we were charged for breakfast when the Expedia mobile bookings site said it was included for two.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Jakarta, Indonesia

Very strategichotel

Posted May 19, 2015
Pros: Friendly and helpfull staff
Cons: The F & B in Feast Restaurant should be more variations
Location: The location is very strategic, easy access so i can go anywhere
I feel comfortable during my stay here and sure i will be back when i'm visiting Sydney!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great position, hotel sparkling clean

Posted May 18, 2015
Pros: Room cleanliness
Location: walk to CBD, STATIOn art gallery
Loved staying here, so close to the city and also the train station.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Fantastic place to stay - highly recommended

Posted May 17, 2015
Easy fast pleasant check in Fantastic room and amenities Easy fast check out
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 14, 2015
Decent hotel with great facilities. Rooms are spacious and comfortable. Would recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Elegant Hotel

Posted May 14, 2015
A lovely room. Easy access with valet parking onsite. Great location for city stays.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Port Stephens NSW

Lovely Hotel with a great central city location

Posted May 5, 2015
Pros: Friendly staff, great location and lovely building.
Cons: Nothing I can think of right now.
Location: Great central location especially for shopping and city tourism.
We had a wonderful stay. The staff were very friendly & helpful. Fantastic location for city shopping. Great views and a beautiful building.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melbourne

Great location

Posted May 3, 2015
Room was lovely , reception staff were professional. Room Service was good. Spa and pool area a bit under serviced, there seemed to be plenty of staff chatting with each other but the female amenities were untidy and under stocked in most things except a hugh pile of towels, pool area could do with a good clean
5 out of 5
Recommended
for Everyone
by A verified traveler

First class hotel

Posted Apr 26, 2015
The SOP always delivers a first rate experience. Spacious rooms, friendly staff and good facilities such as gym and pool.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom A

Perfect location.

Posted Apr 20, 2015
It was a nice and easy experience. Friendly staff who made it easier to check in and nice and fast process also. The hotel was a simple design but still felt clean and classy. Bedding was also comfortable and the hotel was in a perfect city location.