Ratings based on 4,130 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to everything in the city

Posted Feb 28, 2015
Pros: Everything
Cons: Parking
Location: Great
Was a great weekend away . Well worth it for what we wanted to do in the city
4 out of 5
Recommended
for Everyone
by A verified traveler

酒店果然是五星级,厕所很大

Posted Feb 27, 2015
酒店果然是五星级,厕所很大,地理位置非常方便 逛街是个很好的机会,名牌因为汇率和退税 比香港便宜很多
3 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney, Australia

Very Disappointing.

Posted Feb 16, 2015
Pros: The gentleman that checked us out of the hotel was very friendly.
Cons: As mentioned above, fix the noisy air conditioning, use fabric softener in the linen and remind the concierge of their manners.
Location: The park opposite the hotel was fantastic. The location of the hotel and the prestigious name that is synonymous with Sheraton is very valuable.
The room was very noisy, we believe that it was the air conditioning, however, my fiancee said it sounded more like a train going past every 15 minutes. The block out shutters didn't work on the corner windows so we couldn't tell if the noise was coming from outside or inside. The bed linen was "Crispy", I think that the sheets had been bleached and no fabric softener had been used. Not comfortable at all. The porters at the concierge desk were very abrupt. I understand that they were busy as it was valentines day but manners and a simple smile should never be forgotten. I was very disappointed and expected more from a five star Sheraton Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing getaway

Posted Feb 10, 2015
We stayed on club level and it was amazing . The complimentary afternoon tea , canapés and drinks /and buffet breakfast . The room was very spacious especially bathroom and lounge area .
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Adelaide

Premium hotel with all the trimmings.

Posted Feb 9, 2015
Pros: Location, service and stylish rooms
Everything you could want in a 5 star hotel. Marked it down slightly because the pool needed cleaning and the spa was out of action.
5 out of 5
Recommended
for Couples
by A verified traveler

Great city hotel - reasonable price

Posted Feb 9, 2015
Pros: Location and reasonable price
Cons: The price of overnight parking
Location: Shopping, shows , historical Macquarie stree, Botanical gardens
Very enjoyable - great location and reasonable pricing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LA Calif.

Perfect location next to the park and city center

Posted Feb 7, 2015
Pros: everything
Cons: free internet
Location: Beautiful park, botanical garden, museum, city center, close to harbor,
Walked everywhere and good restaurants. Busy place, lots of entertainment on weekends at the mall. QV building a must for visitors that like cakes and architecture.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous location

Posted Feb 3, 2015
I will stay here again. Staff were excellent - very helpful. Room was comfortable especially the bathroom. Location was perfect for seeing Sydney with lots of food options at walking distance.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom melb

beautiful hotel close to darling harbour

Posted Feb 1, 2015
Pros: everything
Cons: maybe keep the pool open till 10.00pm
Location: St james train station, st marys cathedral, Sydney tower, darling harbour, circular quay, the cbd
excellent in every way - no fault what so ever with the hotel pity you cannot order the weather lol the first day beautiful, second day very hot during the day but even was beautiful day 3 & 4 poured rain so it cut down on the outdoor activities that we had planned, but overall it was a good trip
4 out of 5
Recommended
for Couples
by A verified traveler

Pure luxury

Posted Jan 31, 2015
Pros: Size of the room. The feel and ambience was lovely.
Cons: Check in a little long
Location: Great Sydney Westfield...
Had a great night at this hotel. Very nice comfortable feel. Plenty of room and all the luxuries.