Ratings based on 4,189 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Great Place to Stay

Posted Mar 25, 2015
Everything about the sheraton is first class. Were given another room after disappointment with the first room view
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NZ

Location, Location Location

Posted Mar 23, 2015
Pros: The location is great and the Hotel is very nice.
Cons: I was happy with everything.
Location: The location is so that you are around the corner from David Jones , across the road is Hyde Park and 5 minutes more you are at the NSW Art Gallery
I stayed at the Sheraton whilst on a business trip. The concierge help I received was outstanding from communication days before arriving to completion of a transaction they helped me with. Nothing was a problem and they conducted themselves very professionally. The location is excellent and great to have a park to enjoy.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Florida.

Touch of luxury close to CBD

Posted Mar 10, 2015
Stayed here on last night of oir vacation before flying home to the U.S. Very friendly staff and delightful bed with a great bathroom could not have been a better finale.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice close to everything in the city

Posted Feb 28, 2015
Pros: Everything
Cons: Parking
Location: Great
Was a great weekend away . Well worth it for what we wanted to do in the city
4 out of 5
Recommended
for Everyone
by A verified traveler

酒店果然是五星级,厕所很大

Posted Feb 27, 2015
酒店果然是五星级,厕所很大,地理位置非常方便 逛街是个很好的机会,名牌因为汇率和退税 比香港便宜很多
3 out of 5
Recommended
for Couples
by A verified travelerfrom Sydney, Australia

Very Disappointing.

Posted Feb 16, 2015
Pros: The gentleman that checked us out of the hotel was very friendly.
Cons: As mentioned above, fix the noisy air conditioning, use fabric softener in the linen and remind the concierge of their manners.
Location: The park opposite the hotel was fantastic. The location of the hotel and the prestigious name that is synonymous with Sheraton is very valuable.
The room was very noisy, we believe that it was the air conditioning, however, my fiancee said it sounded more like a train going past every 15 minutes. The block out shutters didn't work on the corner windows so we couldn't tell if the noise was coming from outside or inside. The bed linen was "Crispy", I think that the sheets had been bleached and no fabric softener had been used. Not comfortable at all. The porters at the concierge desk were very abrupt. I understand that they were busy as it was valentines day but manners and a simple smile should never be forgotten. I was very disappointed and expected more from a five star Sheraton Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing getaway

Posted Feb 10, 2015
We stayed on club level and it was amazing . The complimentary afternoon tea , canapés and drinks /and buffet breakfast . The room was very spacious especially bathroom and lounge area .
4 out of 5
Recommended
for Business Travelers
by A verified travelerfrom Adelaide

Premium hotel with all the trimmings.

Posted Feb 9, 2015
Pros: Location, service and stylish rooms
Everything you could want in a 5 star hotel. Marked it down slightly because the pool needed cleaning and the spa was out of action.
5 out of 5
Recommended
for Couples
by A verified traveler

Great city hotel - reasonable price

Posted Feb 9, 2015
Pros: Location and reasonable price
Cons: The price of overnight parking
Location: Shopping, shows , historical Macquarie stree, Botanical gardens
Very enjoyable - great location and reasonable pricing
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LA Calif.

Perfect location next to the park and city center

Posted Feb 7, 2015
Pros: everything
Cons: free internet
Location: Beautiful park, botanical garden, museum, city center, close to harbor,
Walked everywhere and good restaurants. Busy place, lots of entertainment on weekends at the mall. QV building a must for visitors that like cakes and architecture.