Ratings based on 962 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
97% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Nice 5 star hotel a few minor comfort issues

Posted Nov 25, 2014
The hotel is very nice and has all the 5 star features however I didn't find the sleep quality all that good in a City view room, the blinds didn't black out completely and the office/apartment block across road had lights on until late. Also the pillows were a little bit uncomfortable and it got quite cold in night & couldn't find any extra bedding? The pool and spa area was extremely nice. The bar area was also nice but the drink ice was joined together from the ice tray. Parking was $55 per night or $65 if valet. Location very handy to David Jones food hall and city shops.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in a convenient central location

Posted Nov 24, 2014
Pros: Great room, comfy beds, luxurious bathroom.
Cons: We nearly had a disaster on check-in when the receptionist told us we couldn't have the twin share room we had requested. It should be guaranteed.
Location: Opposite Hyde Park. Very close to shopping - Westfield, David Jones, Myer, Pitt St Mall.
A friend and I had two nights in a twin share room. The room was excellent, and the hotel is close to central city shopping areas.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

great Sydney hotel

Posted Nov 16, 2014
Pros: The bed and shower.
Cons: Nothing
Location: Close to train and within walking distance of the harbour
Close to circular quay, train, shops and of course the park. Great hotel with super comfortable bed, large shower, deep bath (very important).
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Sheraton on the park Sydney

Posted Nov 5, 2014
Perfect location to go to hot spot in Sydney CBD. Even have frequent buses to Bondi beach and other suburbans. Staff are very helpful and friendly. Hotel just located right in front of Hype park. Nice view if you got a high level room
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Amazing hotel, super location

Posted Nov 4, 2014
Faultless stay at the Sheraton. the staff were attentive and incredibly friendly and helpful. The hotel is gorgeous - with super facilities including the stunning roof top pool and spa. Coffee on level one bar was delightful too!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Was upgraded to a Parkside room very comfortable.

Posted Nov 1, 2014
Staff were very nice and friendly and nicely presented. First class hotel.
1 out of 5
by A verified travelerfrom Melbourne

At check-in told had to pay more money.

Posted Oct 27, 2014
Pros: Finding it hard to think of something that I liked about the hotel it is got off to a bad start.
Cons: The total cost of an additional person seemed to be major cause of concern and it totally blew our budget!
Location: OK location.
At check-in I was told that my original booking for 3 people was not correct and I had to pay extra for a 3rd person. The rooms was lacking everything for the “third” person. Items such as a Bed, Bath Towel, Bath Robe, slippers, toiletries, tea cup, teaspoon, champagne glass, wine glass, etc. We had to keep ringing house keeping for additional items as the need arose.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Toowoon bay Australia

Nice room handy to shops and attractions.

Posted Oct 21, 2014
Pros: Close to everything, and very pretty outlook.
Cons: the bed situation, I booked for 3 and there were 2 king single beds and I had to then pay for a rollaway
Location: Shopping
All went smoothly, no problems although very busy on the Saturday which was expected.
5 out of 5
Recommended
for Everyone
by A verified traveler

Centrally located. Staff really helpful

Posted Oct 18, 2014
Excellent hotel with matching facilities
5 out of 5
Recommended
for Everyone
by A verified traveler

Overlooking the park

Posted Oct 15, 2014
Wonderful time spent here. Staff very welcoming and friendly, room was tidy and looked clean.