Ratings based on 619 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Baden bei Wien

Sehr Zentral belegenes Hotel

Posted Feb 25, 2015
Pros: Das Bett in dem man sehr gut schlafen konnte.
Cons: Das "wifi" könnte man den Hotelgästen gratis geben.Für 30 min. konnte man in der Lobby gratis surfen.
Location: In der Nähe des Hafens,Hafen Brücke,Opernhaus,Hyde Park und The Rocks.Alle die erwähnten Sehenswürdigkeiten sind ein muss um gesehen zu werden.
Vom Hotel aus konnte man viele Sehenswürdigkeiten zu Fuss erledigen. Das Foyer im Hotel ist sehr schön.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Pros: Lobby, restaurant, and guest rooms.
Cons: Front desk staff needs training (see above comments).
Location: See comments above.
Beautiful property within walking distance of Circular Quay, the Opera House and several waterfront restaurants. Only problem is the hotel is on a fairly steep hill so the walk back from the waterfront can be taxing. We stayed at this hotel as part of a tour group and unfortunately, the front desk staff had difficulty in meeting room/floor requests that were submitted to them prior to our arrival. It turned into a real fiasco when more than one party was assigned to the same room. They did not seem to know their property very well in terms of the bedding in any particular room and they certainly identifying available inventory on their computer system. That being said, the rest of the staff (including dining room and concierge desk) delivered outstanding service, were very knowledgeable about the surrounding area and were extremely helpful whenever we had questions or needed directions.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2015
Pros: Close to attractions
Location: Close to attractions - walking distance to Circular Quay, Botanical Gardens, Opera House etc.
Group Tour Guide requested that our room be located near and on the same floor as my sister who was traveling with us. Our room were on different floor and very far away from each other. It took over 45 minutes for the front desk staff to correct the problem.
5 out of 5
Recommended
for Couples
by A verified travelerfrom Hattiesburg, Mississippi

Elegant Hotel Close to Circular Quay

Posted Feb 15, 2015
Pros: I enjoyed the elegant decor and central location.
Cons: The stuffed beds were a bit too soft for my taste.
Location: The Circular Quay and Botanical Gardens were quite near by. Able walkers could easily get to the Opera House and Sydney Tower.
I had a lovely stay at the Sofitel. I have limited mobility and was still able to walk the two blocks down to the Quay. Other destinations were easily accessible via bus or taxi. Staff was always helpful and my room was immaculate.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Philippines

Week in Sydney

Posted Feb 9, 2015
Pros: Location was the what we liked most about the hotel. Also the staff were pleasant and helpful.
Cons: There was a minor problem with the AC in our room. Staff sort of addressed the problem but did not really fix it as we could not adjust the settings.
Location: Location is great! Almost everything is within easy walking distance.
We has a very pleasant stay at the Sofitel Sydney Wentworth. We had a club room and Club Sofitel was very nice. The staff were very pleasant and accommodating. The only problem was with the room's AC. Staff sort of addressed the problem but did not really fix the AC. We could not adjust the settings without the system making noise. I guess we should have requested a room change but had already settled in and did not feel like going through the trouble of moving.
3 out of 5
by A verified travelerfrom Florida

Very Expensive

Posted Jan 24, 2015
Pros: Clean
Cons: Faucet leaked, cracked basin, bed with divider inset
We used Expedia to purchase our room. About half Price. Compared to the other rooms we has a half price room. We did not pay their price $400 pluss and we got what we paid for.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent location and convenience

Posted Jan 20, 2015
Pros: convenience of location and cleanliness
Cons: text confirmation when room is ready
Location: close to circular quay - about 10 mins walk. Great for breakfast by the habour bridge and opera house. About 15 mins walk to pitt street shopping etc
Sofitel as always....very comfortable and great location for access to circular quay ferries, walk to wynyard station for access to east and north of the city. Cab from airport approx AUD20-25.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent location ... and it's the little things!

Posted Jan 19, 2015
Pros: The little details were all excellent. We thoroughly enjoyed our staff. All of the staff were extremely friendly and helpful.
Location: The location of this hotel is excellent, it is within walking distance to lots of things and transport.
Excellent from start to finish. Can't fault the place!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jan 18, 2015
Pros: The staff were v pleasant, rooms v comfortable
This hotel is close to circular quay, great shopping and v good restaurants
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Italy

Un bellissimo albergo vicino ad Opera House

Posted Jan 15, 2015
Siamo stati in questo albergo per 3giorni. Perfetto per chi ha pochi giorni per vedere Sydney.