Ratings based on 5,223 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
87% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from K

Posted Jun 30, 2015
It is a very nice hotel with friendly staff, love the warm feelings of the bar, my hubby and I can sit there enjoying ourselves.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Great Hotel

Posted Jun 22, 2015
Great hotel, would definitely recommend! Friendly staff, great clean room and facilities.
4 out of 5
Recommended
for Couples
by A verified traveler from Wollongong NSW.

Good hotel close to transport & city shops.

Posted Jun 21, 2015
Pros: Close to city conveniences & transport. Pleasant & attentive staff.
Cons: Bathroom was small & "pokey".
Location: Close to transport at Circular Key & city shopping.
Pleasant stay, comfortable with attentive staff & good facilities. Good for city weekend visit.
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Genuinely Perfect and Fabulous -

Posted Jun 19, 2015
Pros: Everything from the moment we stepped into reception, the staff, lovely smell, the lovely lunch at the Soiree, our room, we felt like royalty !
Cons: Everything was lovely just felt the restaurant food could have been better. Salmon overcooked so tasted quite dry but really we had a great time.
Location: The location was perfect for us, even when my husband had an accident had to go to hospital, everything was in range for us to walk, taxi or ferry.
Everything was perfect actually exceeded our expectations. Our room was fabulous, so quiet and so very restful, great bed. We had a lovely stay and the hotel staff were fabulous. Lovely atmosphere throughout the whole hotel and I would like to say thankyou particularly to the lovely Emma on your reception desk for whom nothing was a problem and went out of her way to help us. Not to leave out the lovely concierge who found it no trouble to phone around for Lasagne to be delivered to us. Thank you to you all for making our stay so welcoming. We will certainly be back when we can arrange this. Have no hesitation in recommending your hotel - simply superb!
3 out of 5
by A verified traveler from Sydney

Great location

Posted Jun 9, 2015
Pros: Classy.
Cons: Instructions on where to find the hair dryer.
Location: Central CBD. Short walk to everything.
Very nice looking hotel with comfortable bed and lovely thick towels. Bathroom fan was permanently on all night and with the change in pitch of the hum throughout the night made for a sleepless night for me. Very disappointing.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nz

Organised

Posted Jun 9, 2015
First time using Expedia And had no problems at all hotel was great flights were great Recommend
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Nice hotel - a little noisy but good overall

Posted May 31, 2015
The hotel has been around for quite a while so it wasn't built to modern standards so can be a bit noisy. However, it's a nice comfortable hotel otherwise.
2 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

close to circular quay

Posted May 31, 2015
Pros: Close to city, walking distance to great eating areas
Cons: First impression of the room. TV is a basic in any hotel room. Let alone a luxury room
Booked in for a luxury night as to be expected from the Sofitel. When we got into the room the tv picture quality was so terrible it could not be watched. I complained to reception who sent someone to look at it. After we got back from dinner it was still the same. The next day I complained on checkout. They apologised and offered complimentary parking for the night which was a nice gesture. But I just felt my whole luxury experience was left lacking. My wife and I saved for months to afford 1 night at the Sofitel and I just felt a little let down
4 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Service close to Sydney attractions

Posted May 27, 2015
Pros: Service, Food and facilities
Cons: Nothing
Had a wonderful time, staff were excellent, food was great and the rooms were lovely. I would highly recommend to anyone who wants a special stay.
Comment from Hotel Management
May 29, 2015 by drik , Hotel Management
Bonjour, Thank you for the wonderful comments. I am pleased you enjoyed staying with us. Kind regards Lilian Tolentino Director of Guest Relations
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous hotel

Posted May 21, 2015
Pros: Immaculate in every way,beautiful Flowers in hotel lobby,and candles lit at night and a lovely aroma as you walked back in,staff all very helpful.
Location: Close to circular quays,and walking distance to most things in the city.
Lovely stay,close to everything you need to see in Sydney,great place