Ratings based on 1,262 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
92% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Value for money

Posted Jan 7, 2015
The best hotel for the price we paid. Friendly staff. Too far from the centre
2 out of 5
by A verified traveler

Beware of animals in roof!

Posted Jan 4, 2015
Woke up in the middle of the night to animal noises overhead. Room keys wouldn't work, took us 5 trips to the front desk to get new keys.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel im College Viertel

Posted Jan 4, 2015
Pros: Pool und Fitnessstudio
Cons: Zimmerservice ist entäuschend. Außer Bad und Betten wird nicht sauber gemacht. Zum Beispiel: sehr viel Staub auf Tischen und sonstigen Möbelstücken.
Location: In der Nähe vieler Colleges. In der Nähe ist die U-Bahn-Station und eine große Shopping-Mall (Maquarie Shopping Mall).
War mit meinen 2 Nichten über Weihnachten und Silvester in Sydney. Hotel war gut bis auf den schlechten Reinigungsservice der Zimmer. War am Ende nicht ganz so wichtig, da wir meistens unterwegs waren.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom South Coast

Why do guests have to pay a holding fee?

Posted Jan 1, 2015
Pros: The size of the room was excellent and was very comfortable.
Cons: Guests should be asked to keep noise in the corridors to a minimum i.e. no loud talking, banging on doors, running, laughing loudly.
Location: The location is excellent with easy access to transport, major roads and shopping
My husband and I are old age pensioners. I had paid for the accommodation for 4 nights with my credit card. However, on arrival I was requested to put up $400 holding deposit. This, of course, was refundable on leaving but it used up all my spending money which meant we were unable to avail ourselves of any of the dining/refreshment facilities offered by the hotel. I understand that some motels require a $100 holding fee when patrons are paying by cash but I had paid by credit card and the management had my details. What does management think guests are going to do? Does the motel often have guests who trash the rooms? Is this holding deposit meant to cover any insurance excess levied in the event of a claim? I booked through Expedia and they never mentioned the holding deposit.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Newcastle

Nice, friendly hotel

Posted Dec 31, 2014
Cons: Smokers area to be removed
Location: Great shops, train station
Nice hotel. Clean, helpful. Only problem, we couldnt open our balcony for fresh air as smoke smell filled our room from smokers on outdoor area seating.our room was close to outdoor seating
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Brisbane

Nice hotel close close to public transport

Posted Dec 21, 2014
Great hotel for price. Right near train station that is about 5 minute walk and about 1/2 hour to main city. Macquarie shopping centre (which is huge) is within walking distance. Hotel facilities are satisfactory and pretty good for what you pay for..
5 out of 5
by David Nicholsfrom Australia - NSW - Hunter Valley

Posted Nov 27, 2014
Pros: Deal including breakfast
Cons: Bed not to booking
Location: Close to everything
Facilities: Modern; Value: Great deal; Service: Professional; Cleanliness: Faultless;
3 out of 5
by Denise zagnifrom Australia - VIC - Melbourne

Posted Nov 27, 2014
Pros: Staff
Location: Accessible
Facilities: Tired; Value: Acceptable price; Service: Courteous; Cleanliness: OK;
4 out of 5
Recommended
for Everyone
by A verified traveler

Convenient and close to station etc

Posted Nov 27, 2014
it was excellent. The hotel staff Mr Shrestha was fantastic. Customer service was top notch!
5 out of 5
by Terry Aucherfrom Australia - VIC - Melbourne

Posted Nov 26, 2014
Pros: Location
Cons: Nothing, all good
Location: Perfect
Facilities: Good; Value: Bargain; Service: Courteous; Cleanliness: Pleasant;