Ratings based on 4,073 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.2 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom Thornton, Australia
Handy to were we had to goPosted Mar 2, 2015
We had a function to go to. The location is good not far from golf courses, beaches and shops. It is very quiet and it is a treat to see Al the planes arrive and depart.
for Everyoneby A verified traveler
Close place to airport to crashPosted Feb 25, 2015
The hotel was 5 mins from the international terminal, took a taxi since we couldn't find where the shuttle was in front of the international terminal. Arrived at the hotel at 1030 am and the hotel was busy with a bridal show and other customers, right away concierge helped get our bags on a trolley and one of the desk clerks allowed us to check in early, they also quickly got us a baby Cot and even set it up. The check in was easy and smooth. The room was very nice. Clean bed was comfortable enough. Only issue for food was there main restaurant was open and room service. Prices were a little high but that's room service, food was actually decent pizza and pasta tasted good. There was no other food spots outside the hotel close that you can see. The concierge booked us a spot on the shuttle in the morning to the domestic terminal. Checkout was smooth and easy. I would stay here again as long as the service stays the same or improves
for Everyoneby A verified travelerfrom Canberra
A 5 star Hotel that is so friendly!Posted Feb 21, 2015
Pros: The friendly staff that made you feel so welcome.
Cons: Can't think of any suggestion to improve the services.
Location: Well it is particularly good for people like me who travel overseas often.
It is likely any 5 star hotel - with all the boxes ticked for excellent...but what does make the difference is it friendly staff from porters to receptionist and waiters.
for Familiesby A verified traveler
Very Nice HotelPosted Feb 20, 2015
Pros: Loved the cleanliness and beauty of the rooms.
Cons: Staff could be more clear about airport transportation options so that guests do not have to change plans at the last second.
We loved the hotel, but did not feel that the staff wanted families at the hotel.
for Everyoneby A verified travelerfrom Melbourne
Quick and pleasantPosted Feb 20, 2015
Pros: Close to the airport
Cons: Cheaper car park fees
Location: Lication ideal
Had a great quick stay. Place was better than expected
for Business Travelersby A verified traveler
spacious roomPosted Feb 20, 2015
I was pleasantly surprised by the attentive service from concierge.
for Everyoneby A verified traveler
Close to AirportPosted Feb 18, 2015
The front desk gets busy anytime a shuttle comes in. They do their best to work efficiently. Strip mall within 10 minutes walking distance if you dont want to eat food on site. Free internet in the lobby was fast enough to check email, etc but not sufficient for downloading TV shows, movies, podcasts, etc for flight. Room was clean, and I opted out of room service (to save the environment) for a discounted breakfast. Cheap shuttle to terminals ( 5 minute drive). Perfect for transitional travel.
for Everyoneby A verified travelerfrom Sydney
Good hotel for airportPosted Feb 18, 2015
Pros: Proximity to airport and comfort
Cons: The cost and choice of room service
Excellent location for airport, early morning flights. Stayed here several times, always clean, helpful staff. Wonderfully comfortable beds. I do find the room service menu a little limiting and somewhat expensive. Otherwise it's perfect.
by A verified travelerfrom Queensland
Nice hotel, shame about the partyPosted Feb 16, 2015
The hotel hosted a party the Saturday night I stayed there. After enquiring when the noise would stop, I was told the party was going until 3 am. Pity I had to be up at 5 am to catch a plane, which you would expect staying at an airport hotel. All the staff could offer was an apology and some ear plugs. Never Again.
for Everyoneby A verified travelerfrom Seattle
You can't get any closer in comfortPosted Feb 16, 2015
Pros: Very convenient, nicely elegant, wonderfully comfortable.
Cons: Cheaper shuttle
Location: Nothing to do nearby but the hotels restaurants are great.
We needed a hotel before our flight home. The Stamford provided a shuttle for $6 per person and is literally across the street from the airport. Our room was elegant and comfortable. The food at the pub was great. There isn't much to walk to but you aren't far from the Mascot station for the light rail. We enjoyed an awesome English high tea and the Stamford in Downtown Sydney.