Ratings based on 1,012 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide

Comfortable, cosy and very convenient.

Posted Jul 9, 2014
I took my 2 teenagers to Sydney to see the Lion King. When it was time to go home the kids did not want to leave the hotel. The beds were so comfy and the bathroom was lovely. We wished we had more time to relax and use the pool and even the full sized bath. I had a lovely catch up with a friend in the cosy lounge where we had cocktails. My friend also did not want to leave.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Perfect Location

Posted Jul 8, 2014
We went to Sydney for a 3 day weekend (without the kids!) to celebrate a special birthday and I don't think we could have chosen a better place to stay. This hotel is central to just about everything. All of Sydney's superstar attractions are a leisurely stroll away, while the sunny Pitt St Mall and the Queen Vic Building are at the doorstep. This hotel is really in the heart of the action and I absolutely loved it. Our room was spacious, clean and perfectly lovely. The staff were very helpful and really couldn't have been more obliging. Also, the buffet breakfast was smashing. My only complaint is .... the pillows were too soft for me. (My Chiropractor would probably not approve.) But I highly recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler from Hobart Tasmania

Fantastic Location

Posted Jul 8, 2014
Hotel was exceptional, staff went out if their way to help, room service fast and efficient and of high quality. Was happy to relax in room and look at the great view from the 18th floor.
Comment from Hotel Management
Jan 9, 2014
Dear Tony, Thank you so much for letting us know about your stay with us here in Sydney. It really does sound like you had a wonderful time and I hope we are able to host you again soon. Warm Regards, Christian Hirt General Manager
5 out of 5
Recommended
for Families
by A verified traveler

In the centre of the city

Posted Jul 7, 2014
Nice staff, good location, well-maintained facilities and very customized service
5 out of 5
Recommended
for Everyone
by A verified traveler from illinois

Perfect location, 1 minute walk to attractions

Posted Jul 6, 2014
Great staff, clean room, amazing location. Couldn't imagine a better place to stay in the city. Wonderful place!
Comment from Hotel Management
Jan 9, 2014
Dear shen, Thank you for providing feedback on your stay with us here in Sydney, I am thrilled to read that you could not imagine a better place to stay and I do hope we are able to welcome you back again in the not so distant future. Warm Regards, Christian Hirt General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice and central

Posted Jul 6, 2014
Pros: Location, very central
Very central, didnt have to call a cab, as everthing I needed was near by
Comment from Hotel Management
Jan 7, 2014
Dear Guest, Thank you for your feedback regarding your recent stay with us, it is wonderful to read that you found the hotel to be centrally located and convenient. Warm Regards, Christian Hirt General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Good price, Excellent location

Posted Jul 5, 2014
Pros: Great staff, excellent location, good price
Cons: Ease the breakfast prices!
Location: Sky Tower is the nearest major attraction about two minutes away. With a couple of train station with two minutes it is easy to get anywhere.
Stayed over a couple of nights before moving on. Hotel well located in the middle of town close to transport (bus and trains) and all amenities - restaurants, malls and so on.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

Excellent Hotel in the middle of Town

Posted Jul 5, 2014
Pros: Location, staff and price.
Cons: More staff on the desk at peak periods
Location: See my comments above.
The hotel is very centrally located with two railway stations within 2 minutes, QVB, Myers, Westfield and so on all within a minute or two. Staff are exceptionally helpful and nothing was too much trouble. Concierge staff were excellent in all respects. Price is very reasonable and very competitive.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good mid city location

Posted Jul 5, 2014
Great stay. We have been before and will be back.
Comment from Hotel Management
Jan 7, 2014
Dear Guest, I am so happy to hear that you once again had a great stay with us! We look forward to your next visit in the not too distant future. Warm Regards, Christian Hirt General Manager
5 out of 5
Recommended
for Everyone
by Marcia from Melbourne

Convenient & close to many attractions/transport

Posted Jul 1, 2014
Pros: Everything - nothing to dislike. We compared it with 5 star hotels we stayed at in UK two years ago and found it of equal standard.
Location: Listed as above
Obliging staff, excellent rooms/clean and spacious. Location near buses/trains/ferries and walking distance to many Sydney attractions. Easy to get to and from airport.