Ratings based on 166 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
61% of guests recommend
3.2 Room cleanliness
3.3 Service & staff
2.8 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom london

GOOD LOCAT ION FOR MY SON WHO LIVES IN SURRY HILL

Posted Apr 12, 2015
No lift. No help with luggage up steep stairs. Bedside light not working. Pillows bumpy that gave me neckache. Extremely noisy all night with residents racing up the stairs to rooms above. Not a good night's sleep!
1 out of 5
by A verified travelerfrom MP

Not happy at all.

Posted Apr 5, 2015
Overly priced .I stayed at this hotel for one night . There was a cockroach on my bed , bathroom didn't have an exhaust . It was terrible , wasn't clean.
2 out of 5
by A verified travelerfrom USA

Online description did not match reality

Posted Mar 2, 2015
Pros: Staff were friendly
Cons: All issues as written in "experience" section.
Room was not as attractive as photo. Kitchenette was NOT a kitchenette- had kettle, toaster, cups (w tea & coffee), fridge only. Air-conditioner did not work ( Staff did temp replace with free standing unit with pipe extended out through open window. Air conditioner switched off every time we came back, therefore back to a hot sticky room. Last but not least cockroaches in room!!!
1 out of 5
by A verified travelerfrom QLD

Not a pleasant experience.

Posted Feb 16, 2015
Pros: Unfortunately nothing.
Cons: This hotel needs a lot of money spending on a total refurbishment. The carpets and curtains could have been cleaned.
Location: The hotel is in the middle of the red light district, with lots of adult shops. Seemed ok in the day but I would be wary walking around at night.
Firstly if you have a car, parking is a nightmare, one street near the hotel had all night parking after 6pm. The staff on reception were great, no problems there. The room smelt strongly of cigarette smoke even though it was supposed to be a non smoking room, it was so bad I thought there was a window open with someone smoking just outside! The carpet and curtains were filthy. The decor was very depressing and the lighting didn't help, there was a strange mixture of mismatched furniture. The hotel is situated in the red light district so I felt a bit nervous leaving the next morning in the dark to get back to the airport The only good thing I can say is the sheets were clean and they do have tea & coffee making facilities but I didn't fancy sitting in the room having a drink!
1 out of 5
by A verified travelerfrom Christchurch, New Zealand

Don't stay here

Posted Feb 12, 2015
No air conditioning Very noisy Budget accomodation Ended up going to another hotel
4 out of 5
by patrick reevesfrom Australia - VIC - Melbourne

Posted Jan 24, 2015
Pros: Price
Cons: Double bed
Location: Close to everything
Facilities: Nothing special; Value: Affordable; Service: Basic;
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Bremen

Gut und günstig

Posted Jan 22, 2015
Pros: Service
Das Hotel ist recht zentral gelegen. Unser Zimmer ging nicht zur Hauptstraße raus, war also ruhig genug. Die Dachterasse bietet einen tollen Ausblick über die Stadt in Richtung Hafen!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Melbourne

Great value

Posted Jan 8, 2015
Quite a pleasant stay in an excellent part of the city. Friendly staff, comfortable beds - overall great value.
4 out of 5
by Jenny Goncalvesfrom Australia - VIC - Melbourne

Posted Jan 6, 2015
Pros: The location
Cons: Rooms are outdated
Location: Perfect
Facilities: Modest; Value: Reasonable; Service: Helpful; Cleanliness: Lacking; The rooftop is awesome and has a view of the Sydney Harbour Bridge
3 out of 5
by Wayne Barbalichfrom Australia - VIC - Melbourne

Posted Jan 6, 2015
Pros: Location
Cons: Dirty sheets
Location: Outstanding
Facilities: Horrible, Run-down; Value: Reasonable; Service: Rude, Sloppy, Bad; Cleanliness: Filthy, Smelly, Grubby;