Ratings based on 728 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Hotel is well located

Posted Sep 16, 2014
Pros: Walking distance to most places we wish to go
Cons: Better coffee in the room
Location: Shopping, Markets on the Rock, Art Museum.
The hotel's housing keeping staff is very efficient. The only bad experience we had is the Italian restaurant where the Pizza we ordered was soggy and the pasta was tasteless.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Zealand

In the city. Value and luxury.

Posted Sep 15, 2014
Pros: Everything
Cons: Cheaper breakfasts
Location: Fantastic
Helpful, friendly staff. Spent a weekend of enjoyment. I will come again and tell my friends about the Hotel.
5 out of 5
Recommended
for Everyone
by A verified traveler from Chatswood

Central location, tidy and great service

Posted Sep 14, 2014
Pros: Location, tidy rooms, internal design, service
Location: Central, walking distance to CBD restaurants, bars, cafes, cinema, and not a far walk to King St Wharf and Darling Harbour.
Convenient, central location, neat and tidy with excellent quick service. Check in and and check out was extremely quick and didnt have to wait long for the lifts.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good price and Comfortable

Posted Sep 11, 2014
We were doing a fun run in the city and found this to be at a good price and pictures looked good. We will be staying here for future travels to the city
5 out of 5
Recommended
for Everyone
by A verified traveler from melbourne

Good hotel close to every thing I need

Posted Sep 11, 2014
I had a short but it is a nice stay, I had good time at Sydney cbd
2 out of 5
by A verified traveler from Gippsland

Okay but??

Posted Sep 10, 2014
Pros: Location
Cons: Have a restaurant for evening dining and certainly not just a buffet meal of dim sims or chicken/ veg rolls.
Location: Close to the major shops and arcades short walk to rail services buses for travel to the harbour and other facilities
This hotel is close to the main shopping centre for stores like Myer D J's etc transport is close by including Wynyard Station just a short walk. Breakfast at the hotel (buffet) is $32 a head and the rooms are comfortable anything on the lower floors you may hear the road noise. If you intend to stay for more than overnight just be aware that this 4 star hotel does not have a restaurant for evening dining as such i would only rate this as 3.5 star and nothing more. It makes it difficult to go looking for a restaurant each night and escape the next door offer of a pizza or pasta. The hotel offers room service such as steak sandwich and chips this is not what I wanted to provide to my wife or myself while on holiday. I cannot recommend this hotel unless you want just a bed & breakfast otherwise seek other 4 or 5 star options.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Stay at the GRACE

Posted Sep 10, 2014
Pros: Location, cleanliness and comfort.
Cons: Sound proofing would be a great asset.
Location: There is a very good restaurant downstairs, Vapiano. Excellent food, excellent service. Good prices. The hotel is close to everything really.
Very comfortable, centrally located hotel. Staff very obliging. The criticism I have was the room service. Food was not hot and not really great for the prices charged. Also soundproofing would be an asset.
5 out of 5
Recommended
for Everyone
by A verified traveler from Adelaide South Australia

great central location

Posted Sep 8, 2014
Pros: The hotel layout and location is extremely handy for me. great spot to get to everywhere. Double glazing on my 9th floor room meant no traffic noise.
Cons: a bigger bad fridge..
I had a great stay, was very relaxing. The hotel is in an excellent location with lots to offer all around it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient CBD Location

Posted Sep 3, 2014
Pros: The room was spacious, pleasant staff, convenient location and lovely buffet breakfast
Cons: A larger swimming pool. It only accommodated one person at a time and was occupied when we wanted to use it.
Location: Located in the heart of the CBD, a short walk to Town Hall railway station, shops and attractions
The room was very spacious with a comfortable king sized bed, the staff were pleasant and helpful, the breakfast buffet was very good, the location was very convenient in the heart of the CBD.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very handy to transport

Posted Sep 2, 2014
Nice room for two ladies on their own. We had a settee so didn,t have to sit on the bed. Didn,t see the notice about changing the bed linen which would have been nice