Ratings based on 1,080 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
81% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.1 Room comfort
2.9 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from cardiff

Great hotel , perfect location

Posted Jul 25, 2015
The hotel his a hidden gem , don't be fooled by the exterior , the rooms are lovely with every thing you need in there.tge location was spot on lots of places to eat drink , I will stay there again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Canberra

The Haven Glebe

Posted Jun 29, 2015
Pros: Convenient to my activities. In a beautiful area
Cons: Good to know when the renovations are complete.
Location: Glebe. Historical area. Treed. Frequent bus access either to Glebe Park or into Sydney itself. Good coffee in the area.
Clean, comfortable, well appointed. The current extensive renovations were a bit of a surprise. Initially thought I wouldn't have a bed for the night. No lift as yet and my room was on 3rd floor. But apparently all the rooms are complete. Overall a good experience.
4 out of 5
Recommended
for Everyone
by A verified traveler from Newcastle, NSW

Nice place

Posted May 10, 2015
Pros: Nice, cosy room, quiet with view and well-appointed.
Cons: Needs an elevator.
Location: Great, handy to city, buses, local shops.
Nice place but ail be even nicer when the renovations are finished - June I understand. I hope they will install an elevator as it is no fun lugging bags up three flights of stairs.
4 out of 5
Recommended
for Couples
by David from Wollongong

Handy location

Posted Apr 3, 2015 on Hotels
Pleasant place to stay for accommodation only, very close to the place we had to visit. Externally and in Reception it was not quite finished when we stayed.
Comment from Hotel Management
Jun 7, 2015 by Winnie, Hotel Management
Hello David, Thank you for your feedback. Renovations should be finished by later this year and we will have a new wood deck in the courtyard and a gym for the use of our guests. We hope you will come and stay with us then.
4 out of 5
Recommended
for Families
by Louise from Richmond

Comfortable stay

Posted Apr 1, 2015 on Hotels
Comfortable room. Hotel will improve when renovations are complete.
Comment from Hotel Management
Jun 7, 2015 by Winnie, Hotel Management
Hello Louise, Thank you for your review. Refurbishments should be complete later this year, with a wood deck in the courtyard, a gym and elevator. We look forward to seeing you then!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 29, 2015
It was nice even though they had had renovations going on. But the bathroom was tiny and the shower would wet the whole floor. Still, it was a good place close to the city. $15 taxi fare to the city,, or the bus is right outside your door
Comment from Hotel Management
Jun 7, 2015 by Front Office Manager - Winnie, Hotel Management
Dear guest, Thank you for your feedback. We are fixing the problem of water in the bathrooms, and renovations should be finished later this year, we hope to see you then!
3 out of 5
by Hilary from Australia - NSW - Regional NSW

Posted Mar 16, 2015 on Wotif
Pros: Nice bed
Cons: Having to put $100 bond on credit card
Location: Near transport
Facilities: Fair; Value: Could be better, under renovation ; Service: Professional; Cleanliness: Pleasant; ok for a good sleep
4 out of 5
Recommended
for Everyone
by A verified traveler from Buckinghamshire

Great location, nice hotel.

Posted Mar 13, 2015
Pros: Glebe is nice to stay in and buses run frequently from outside, taking you to central area or main rail station in minutes. There's also Light Rail.
Cons: Rooms are a little noisy, thin door and window to balcony. Not a major bother though.
Location: Great location - Glebe is a vibrant area with very nice cafés, bakeries and restaurants outside the door. Easy access to central Sydney.
Rooms are very nice and comfortable, high quality furniture and bathroom. Complimentary toiletries are very nice. Hotel was undergoing renovation when we stayed, which didn't impact on our stay too much and all rooms seem to be complete, though there were a few minor issues which staff were able to rectify very quickly. 24 hour reception is a plus, very friendly staff with local knowledge.
4 out of 5
Recommended
for Couples
by MARGARET from maryland

satisfied

Posted Mar 11, 2015 on Hotels
once refurb is completed should be 5 star
Comment from Hotel Management
May 23, 2015 by Winnie, Hotel Management
Hi Margaret, We are very glad that you enjoyed staying with us! We are expecting to have a new elevator, a new gym and a new courtyard after we complete all refurbishment work in couple months. Our service quality and facilities will certainly be better as well. Looking forward to see you again soon!
3 out of 5
by A verified traveler from NSW

Nice room but

Posted Mar 9, 2015
Room was nice but more often a construction zone than motel. Pictures show a pool which no longer exists. Probably be a nice place when renovations completed.
Comment from Hotel Management
Mar 19, 2015 by Winnie, Hotel Management
Dear guest, Thank you for your feedback. We apologize for delaying of uploading our new exterior photos. We have now updated our exterior and room photos and we are also trying our best to complete all the refurbishment as soon as possible. Construction works should be finished in few months. We believe our environment and facilities would certainly be better. Looking forward to see you then!