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TripAdvisor Traveler Rating
TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travelers. The traveler rating represents an average of individual ratings for this hotel.
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Showing 1 - 4 results (of 4)
“Wonderful experience!”
A truly first-rate hotel. The service was excellent. The staff was helpful and courteous. The room was huge and beautiful.My 8 year old daughter loved the pool. We would not stay anywhere else in Sydney.
“Can't wait to go back”
A beautiful hotel located in " The Rocks". The service was fantastic! We arrived in Sydney at 6:30 AM and went directly to the hotel. Although they could not allow us to check into our room, they were very gracious and accomodating. They offered to hold our bags,and offered us the use of the spa shower to refresh ourselves. The rooms are beautiful and full of great amenities. The bathroom had a great shower and a nice deep tub. The only drawback would be for people who have a disability and could not get their leg over the side. They may have rooms more disability accessible, I would ask. The staff was efficient and friendly, they went way beyond their requirements. Great job!
“Wouldn't stay anywhere else in Sydney!”
I'm a frequent hotel visitor, and this hotel wowed me in every respect. My room was spectacular--clean, spacious, well-appointed, and every possible comfort had been thought about and provided--complimentary bedside water and tea, robes, heated towel rack, good lighting, turndown service, umbrellas, flashlights, and totebags for use while staying. I was consistently addressed by name by every staff person I interacted with. The concierges were knowledgeable, helpful and on top of every need and the public areas of the hotel were beautiful. Very well-located in The Rocks district and next to the Observatory. Couldn't ask for anything more and hope to have a reason to go to Sydney again just to stay in this hotel! (Oh, the food was excellent, too!)
“Great Hotel”
Excellent hotel. Staff very helpful. When I left something behind they found it and mailed it to me in Melbourne. I would stay there again. Fairly close to everything.
“Outstanding hotel in a great location”
I booked this hotel as a special treat for the beginning of our stay in Australia. Although the water view of Darling Harbor is good, but not spectacular (there is an empty parking lot between the hotel and the Harbor) we liked everything else about the hotel so much that we ended up splurging and returning to the hotel, instead of to a cheaper place, for the 3 days back in Sydney at the end of our trip. Rooms are very comfortable, and concierge is extremely helpful. We did not eat in the hotel, so I cannot comment on the restaurants.
TripAdvisor Traveler Rating:
(based on #### traveler reviews)
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The preferred airport for The Observatory Hotel is Sydney, NSW (SYD-Kingsford Smith Intl.) - 9 km / 5.6 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
