Ratings based on 545 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
for Everyone
by A verified travelerfrom Perth

Excellent location and historical significance

Posted Feb 21, 2015
Pros: Position in Sydney
Cons: Room service
Location: Local area The Rocks, Sydney Harbour Bridge, ferries/trains Circular Quay, Opera House
Pleasant amenities but somewhat uncomfortable. Clear glass fridge door lit up room all night.There is no room service, despite onsite eateries. This is a very old pub, different levels, lots of steps, interesting nooks and crannies and a delightful lounge room. The neighbouring laneways in the Rocks are of great interest and there are many exceptional eateries and pubs.
2 out of 5
by A verified travelerfrom danmark

God beliggenhed

Posted Feb 12, 2015
Pros: Beliggenheden
Cons: Se rubrikken øverst oppe.
Location: Fint
Synes ikke hotellets standard lever op til det forventede og absolut ikke til prisen. For lidt plads i værelse 26 som vi boede i. Gulvet knirkede og var ujævnt. Manglede lænestole og bord så man f.eks kunne sidde og se tv. Dette var heller ikke muligt fra sengen p.g.a afstand og tremmer i benenden af sengen. Køleskabet larmede døgnet rundt og det samme gjorde air con anlægget. Døren til gangen sluttede ikke tæt, så der var lysindfald hele natten. Badeværelset manglede vedligeholdelse. Vandhane og bruser dryppede. Ingen hyldeplads til toiletting. Ingen udsugning. Morgenmaden var heller ikke særlig interessant. Meget kedelig.
4 out of 5
for Everyone
by A verified travelerfrom Lincoln

Convenient and cozy! Great value!

Posted Feb 10, 2015
We stayed for two nights before a cruise! The location was fantastic - near ferries, Opera House and bridge and walking distance to port! Breakfast was a great perk! Shared bath was not a problem - always clean! Restaurant was also very nice and reasonable! We were there on Australia Day (rainy but fun) and were near many activities!
5 out of 5
for Everyone
by A verified travelerfrom New Zealand

Well done Russell Hotel.

Posted Feb 8, 2015
Location: Central to everything The Rocks has to offer.
Hotel was great, reasonably priced, quaint room, comfortable bed, quiet position and friendly staff.
4 out of 5
for Everyone
by A verified travelerfrom Taipei

Great accessibility to circular quay train station

Posted Jan 8, 2015
Pros: I feel warm and safe in the hotel and the services are great. I like the way of the interior design in our rooms.
Location: It's easily to access train station, ferry , opera house and harbour bridge.
The reception is very kind to explain all the tourist spots in Sydney for us, and we felt like home while our staying here. A highly-recommended hotel to stay while visiting Sydney.
3 out of 5
for Everyone
by A verified travelerfrom Kissimmee, FL

Location, Location, Location!

Posted Dec 15, 2014
Pros: Awesome helpful staff and a location that cannot be beat.
Cons: No desk, marginally effective portable A/C, shower water temperature was all over the place.
Location: Everything you want to do in Sydney is steps away. Don't even think about renting a car, just buy the $62 everything / everywhere pass at the airport.
A beautiful historic hotel upgraded to somewhat modern standards. Nice basic breakfast is included with breads, yogurt, boiled eggs, cereals, etc. The location is great, we were just steps from Circular Quay, dozens of pubs and restaurants, the train, bus and ferry terminals, Harbour Bridge, Opera House, etc. I would stay here again on vacation but would try to get a room that had a desk, a little more open space and a better A/C if it was summer time (our room had a portable A/C that would shut off halfway through the night when the water condensate tank filled up. We were lucky that the weather was unseasonably cool, in normal summer hot weather it would have been very uncomfortable). If you want to stay in a historic hotel in the Rocks with a great staff, a connected historic pub right downstairs, and don't mind the little idiosyncrasies that go with an older property then this is a good choice... it's not the Marriott or Hilton though so don't go in with that sort of expectation.
5 out of 5
by Helen Barkerfrom Australia - NSW - Wollongong

Posted Nov 29, 2014
Pros: The wonderful character of the accommodation, tasteful features and decor in bedroom, the rooftop terrace and beautiful sitting room with books.
Cons: Having to leave
Location: Perfect
Facilities: Sitting room with books; Service: Professional, Friendly;
3 out of 5
for Everyone
by A verified travelerfrom Otterstedt

Beste Lage in Sydney

Posted Nov 28, 2014
Pros: Die gute Lage, urtümlicher Stil des Hauses
Cons: Kein Luxushotel, Preis/Leistung aber noch ok
Location: Stadtteil Rocks am Hafen
Einchecken und mitten in SYD. ...und zusätzlich: Schuhe aus, Badelatschen an, Fähre nach Manly und schon am Strand.
5 out of 5
by Jessica Kelleyfrom Australia - NSW - Wollongong

Posted Nov 25, 2014
Pros: Great location
Cons: No air com
Location: Perfect
Facilities: Nice ; Value: Bargain; Service: Outstanding; Cleanliness: Pristine;
5 out of 5
for Everyone
by A verified traveler

Great hotel, great location

Posted Nov 23, 2014
Excellent location near Curcular Quay, courteous staff who go the extra mile to ensure guests are comfortable, clean rooms with standard amenities, breakfast included and some nice extras (like a chocolate on you pillow at night!)