Ratings based on 258 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom New Plymouth

Close to the Chatswood city centre. Convenient.

Posted May 14, 2015
Pros: Near to the ammenities
Cons: Breakfast can be improved. see above
Stay was pleasant. Breakfast was at $14 wasn't fair value of what received. Otherwise, the room was excellent!
Comment from Hotel Management
May 29, 2015 by Sebel, Hotel Management
Thanks you RAP for you review of our hotel we appreciate your time in doing this. It was lovely to know you enjoyed a pleasant stay an you liked our spacious apartments. Thank you for your comments in relation to the breakfast I take this on board. Hope to see you again. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Australia

Great Location Hotel Near the Concourse Chatswood

Posted May 9, 2015
Pros: Good value for money
Cons: The breakfast choice.
Location: Walking distance to Westfield Chatswood, shops and restaurants
5 minutes walk from the Concourse Chatswood Event and Art Centre. Large apartment well equiped with all the amnesties you'll need as a self contained unit.
Comment from Hotel Management
May 29, 2015 by Sebel Chatswood, Hotel Management
Thank you for your lovely review we appreciate your comments. It was good to know you liked our very fortunate location, we hope you will allow us the opportunity to welcome you back. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Auckland, NZ

Chatswood - close to trains

Posted Apr 20, 2015
Great location within easy walking distance of the station. Easy to get back from the city at night. Generous sized apartments with everything you need. Would stay again.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Many thanks TG for your feedback on our property, we appreciate your time in doing this. It was good to know that our location was a great advantage for you we are very fortunate. I am pleased you enjoyed the luxury of space which our apartments offer, we hope to welcome you back next time you are in Sydney. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom China

Great location.

Posted Apr 17, 2015
Great location. It is just opposite to Westfield and about 3mins walk to train station. Great stay for family.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Many thanks Alice for you lovely review we appreciate you taking the time to do this. It was great to know you liked our location and close access to the train and all the shops and eateries Chatswood has to offer. We hope you will allow us the opportunity to welcome you back the next time you are in Australia. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 10, 2015
Pros: Was very nice. Roomy apartment.
Was really good. Room was excellent, better than we had expected.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
It was lovely to receive your feedback from your recent stay, thank you for this. I am so very pleased that we exceeded your expectations and you had a good time with us. We hope you will allow us the opportunity to welcome you back. Kind regards Sandra Crisafi General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Great position right opposite the entrance to shop

Posted Mar 9, 2015
Pros: situation excellent
Cons: condition of furniture
Location: shops, train station
Excellent apartments in the centre of Chatswood, we have stayed often. Disappointed this time the dining room furniture needed replacing and microwave was sitting on a piece of old board to make it level. Otherwise all in great condition.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Hello and thank you for taking the time to review our hotel. It was lovely to know that you have stayed with us many times, thank you for your continued support. I do apologise that the apartment furniture was not in order, thank you for bringing this to my attention. We do look forward to welcoming you back again. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Families
by A verified travelerfrom Torquay, victoria

Great location

Posted Feb 26, 2015
Pros: Staff very helpful and friendly.Great location and view of the city. Enjoyed the amenities.
Location: Was close to train and CBD was only 20 mins away. The hotel is only 5 minutes walk to the train station. Loved that it was near Westfield.
A very pleasing stay. Staff attentive and the room very clean.
Comment from Hotel Management
Mar 12, 2015 by Sebel Chatswood, Hotel Management
Thank you CoastalDreamer for you great review. We appreciate the time you have taken to provide this feedback. It is lovely to know you had a pleasing stay and our team were attentive to your needs. We look forward to welcoming you back. Kind regards Sandra Crisafi General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sdyney

nice

Posted Feb 13, 2015
It is beter than Chinese hotel. I like it. I think I will choose it again if I need to.
Comment from Hotel Management
Mar 12, 2015 by Sebel Chatswood, Hotel Management
Hello Zijun Thank you for your fantastic review. We are so please you had a great stay. Thank you for taking the time to provide us with you comments and we look forward to welcoming you back. Kind regards Sandra Crisafi General Manager
1 out of 5
by A verified travelerfrom melbourne

sebel Chatswood

Posted Feb 12, 2015
The rooms need painting, the carpets need cleaning or replacing, and the bed was lumpy. However the location is good.
Comment from Hotel Management
Mar 12, 2015 by Sebel Chatswood, Hotel Management
Hello visitor from Melbourne Thank you for choosing to stay with us, it was very disappointing to note that you did not enjoy your stay. I am sorry the apartment you stayed in did not meet your expectations and expect this to be an isolated situation. Thank you for your time to advise us of your stay. Kind regards Sandra Crisafi General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Loved this one.

Posted Feb 5, 2015
Pros: location, staff, clean, quiet.
Cons: build another one just like this other locations.
We stayed here early January this year. Room was ver clean, and especially the pots and pens were better quality than the ones in my kitchen. The staff were exceptionally friendly. I wish I knew the name of the guy and an eldly lady who greeted us on arrival and the young lady who helped us find taxi and move bags to Taxi when we left. You guys were wonderful. Thanks
Comment from Hotel Management
Mar 12, 2015 by Sebel Chatswood, Hotel Management
Many thanks Bella for your fantastic review, we really do appreciate you taking the time to complete this. I appreciate you acknowledging our team we are very fortunate to have such a great team and I am pleased they had such a positive impact on your stay. We look forward to welcoming you back next time. Kind regards Sandra Crisafi General Manager