Ratings based on 264 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2015
Very convenient to transport (trains, bus,etc) Supermarkets very close by as well as every other sort of shop that anyone could want. Hotel very clean comfortable and well attended.
Comment from Hotel Management
Jul 13, 2015 by Sandra Crisafi, Hotel Management
Hi Thank you for your comments from your recent stay. We appreciate your fabulous review. We are delighted to know that you enjoyed our convenient location and had a comfortable stay with us. We look forward to welcoming you back. Kind Regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from New Plymouth

Close to the Chatswood city centre. Convenient.

Posted May 14, 2015
Pros: Near to the ammenities
Cons: Breakfast can be improved. see above
Stay was pleasant. Breakfast was at $14 wasn't fair value of what received. Otherwise, the room was excellent!
Comment from Hotel Management
May 29, 2015 by Sebel, Hotel Management
Thanks you RAP for you review of our hotel we appreciate your time in doing this. It was lovely to know you enjoyed a pleasant stay an you liked our spacious apartments. Thank you for your comments in relation to the breakfast I take this on board. Hope to see you again. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great Location Hotel Near the Concourse Chatswood

Posted May 9, 2015
Pros: Good value for money
Cons: The breakfast choice.
Location: Walking distance to Westfield Chatswood, shops and restaurants
5 minutes walk from the Concourse Chatswood Event and Art Centre. Large apartment well equiped with all the amnesties you'll need as a self contained unit.
Comment from Hotel Management
May 29, 2015 by Sebel Chatswood, Hotel Management
Thank you for your lovely review we appreciate your comments. It was good to know you liked our very fortunate location, we hope you will allow us the opportunity to welcome you back. Kind regards Sandra Crisafi General Manager
5 out of 5
Recommended
for Couples
by Simone from NSW

Wish out stay was longer.

Posted Apr 29, 2015 on Hotels
Really enjoyed our stay. Staff were very helpful, location was great, the room was very clean and shiny. Would have loved a longer stay. Our only negative and it's minor, is the sheets were very crispy.
Comment from Hotel Management
Jul 11, 2015 by Sandra, Hotel Management
Many thanks Simone for your great review we appreciate your comments and the time you have taken to do this. It is great to know you enjoyed your stay and we do hope you get the opportunity to come back and stay with us longer. I am pleased our team had a positive impact on your stay thank you for acknowledging them. Hope to see you again kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Auckland, NZ

Chatswood - close to trains

Posted Apr 20, 2015
Great location within easy walking distance of the station. Easy to get back from the city at night. Generous sized apartments with everything you need. Would stay again.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Many thanks TG for your feedback on our property, we appreciate your time in doing this. It was good to know that our location was a great advantage for you we are very fortunate. I am pleased you enjoyed the luxury of space which our apartments offer, we hope to welcome you back next time you are in Sydney. Kind regards Sandra Crisafi General Manager
3 out of 5
by A verified traveler

Posted Apr 18, 2015 on Wotif
Attitude of the whole staff team was terrible, from the reception to the duty manager, the only staff with smile face was a trainee.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Thank you for your feedback on your recent stay, I appreciate your comments and time. It was very dissappointing to note our team members were not receptive or friendly, I sincerely apologise as this is very unusual and not to our standard. Thank you for bringing this to my attention. I do hope you will allow us the opportunity to welcome you back to The Sebel Residence Chatswood. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from China

Great location.

Posted Apr 17, 2015
Great location. It is just opposite to Westfield and about 3mins walk to train station. Great stay for family.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
Many thanks Alice for you lovely review we appreciate you taking the time to do this. It was great to know you liked our location and close access to the train and all the shops and eateries Chatswood has to offer. We hope you will allow us the opportunity to welcome you back the next time you are in Australia. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Families
by A verified traveler

Awesome !!!

Posted Apr 15, 2015 on Hotels
awesome and handy location
Comment from Hotel Management
Jun 27, 2015 by Sandra, Hotel Management
We are so pleased you loved your stay and found our location to be very good. We appreciate you taking the time to review our hotel. Kind regards Sandra Crisafi General Manager
5 out of 5
Recommended
for Families
by John from Canberra

Sebel Chatswood

Posted Mar 23, 2015 on Hotels
Enjoyed the stay very much. All the family and friends together for my son's wedding. Will I stay there again, Yes!
Comment from Hotel Management
Jun 27, 2015 by Sandra, Hotel Management
Thank you John for your fabulous review. It is really lovely to know that you enjoyed your stay especially on such a special occasion. We appreciate you time to provide this feedback and thank you. We look forward to welcoming you back in the future. Kind regards Sandra Crisafi General Manager
Comment from Hotel Management
Jun 27, 2015 by Sandra, Hotel Management
Hello John, thank you for your great review we do appreciate you taking the time to do this. It was lovely to know you enjoyed your stay especially on such a special occassion. It is good to know we will have the opportunity to welcome you back and we look forward to this. Kind regards Sandra Crisafi General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

great hotel

Posted Mar 10, 2015
Pros: Was very nice. Roomy apartment.
Was really good. Room was excellent, better than we had expected.
Comment from Hotel Management
Apr 23, 2015 by Sebel Chatswood, Hotel Management
It was lovely to receive your feedback from your recent stay, thank you for this. I am so very pleased that we exceeded your expectations and you had a good time with us. We hope you will allow us the opportunity to welcome you back. Kind regards Sandra Crisafi General Manager