Ratings based on 3,573 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
90% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Jun 25, 2015
Was great through from check in to check out. A great price, location and service.
4 out of 5
Recommended
for Everyone
by A verified traveler from Davis, CA

good but ordinary hotel, central location

Posted Jun 17, 2015
Pros: location
Cons: Rooms are rather small. Breakfast is $15 extra, rather expensive for what you get. A little far from restaurants, etc.
Location: Near main train station. 15-20 minute walk to downtown.
Modern rather characterless hotel, rooms somewhat small. Reasonable price for a big city, central location
4 out of 5
Recommended
for Everyone
by A verified traveler from Singapore

decent stay and location

Posted Jun 11, 2015
the bed had some hair which made me wonder if the sheets were changed - thankfully no bites whatsoever the next day. room was fine. water in the shower was abit hard to control. turning tap each for cold water and hot water, which meant you had to adjust each time you turn it on. ok for 1 night. location was between surry hills area and the main cbd. ok strolls during the cooler season. close enough to bus stops and train station.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sunshine Coast

Sydney visit

Posted Jun 10, 2015
The hotel is well situated and facilities are good with the exception of hot wster. During our visit we had little or no hot water. The best we could get was lukewarm. It was very annoying. Having said that the staff were very helpful and pleasant.
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Nice hotel near city shopping precinct & metro.

Posted Jun 9, 2015
Comfortable, economical hotel in central position. Rooms clean and comfortable. Safe area within easy walking of lots of sites around Sydney CBD or easily reached on metro.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2015
Night shift receptionist did not speak once not polite at all not even good evening worst I have ever seen day time staff very pleasant and helpful
2 out of 5
by A verified traveler from London

Noisy workmen spoiled stay

Posted May 27, 2015
Pros: Central location
Cons: A very basic hotel with no facilities. Staff are awful.
Location: It's in the centre of Sydney so loads to see and do. I'd base myself in another hotel if I were you though.
I arrived at the hotel at 7:30am after a 24 hour flight from London and needed somewhere to stay in Sydney that night. I had to pay for 2 nights accommodation even though I'd only be staying 1 night because I arrived before the 2pm check-in time. I went straight to bed but after a few hours sleep I was woken by hammering and drilling so loud it sounded like it was in my room. It was actually workmen repairing the lift. They'd put me in a room right next to a lift that work is being carried out on for the next few weeks. I had to get dressed, pack up and move to another room. I complained when I checked out but the staff were completely unsympathetic. They'd got their money and I was leaving so they didn't care. A really awful start to my holiday.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel in good location

Posted May 25, 2015
Nice basic hotel, nothing fancy but clean and tidy. Close to the CBD and Surry Hills bars and clubs.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
Lifts are not good. They are old. Rooms are excellent and location is good
3 out of 5
by A verified traveler from Auckland NZ

SHORT BREAK

Posted May 25, 2015
Pros: Price
Cons: Rooms need to be fully serviced and cleaned daily, Computer in lobby must be in working order and WIFI needs to be improved
Location: Near the main street, OK for shopping
OK For short stay if your not spending much time at the hotel, room was very small, with a VERY SMALL BATHROOM, WIFI was not working which was very disappointing, Room does not get fully serviced daily (this needs to be pointed out on the booking site.