Ratings based on 1,079 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler

Noisy

Posted Aug 19, 2014
Service bad. No appologises when room cleaning was "forgotten".
3 out of 5
by A verified traveler from North Carolina

Reasonable priced hotel close to the Harbour

Posted Aug 18, 2014
Pros: Welcoming staff, reasonable price, close proximity to everything in Sydney centre.
Cons: Rooms require additional soundproofing to be comfortable
Generally comfortable, but the rooms facing York Street are very noisy, a combination of the endless stream of buses and the Wynyard station below. The breakfast buffet is very good. Staff are courteous and friendly. I'd recommend the hotel adds better sound protection in the rooms, and the hotel would be vastly better.
4 out of 5
Recommended
for Everyone
by A verified traveler from Rockingham WA

GOOD HOTEL CLOSE TO ALL CITY ATTRACTIONS

Posted Aug 18, 2014
Pros: LOCATION, LOCATION, LOCATION - CLOSE TO ALL TYPES OF TRASPORT NEEDS
Cons: OUTDOOR ENTRANCE STAIR STEPS COULD BE BETTER DESIGNED
Location: GREAT CENTRAL LOCATION CLOSE TO ALL TOURIST ATTRACTIONS
VERY WELL RUN HOTEL WITH EXCELLENT STAFF AND AMENADITIES. GREAT LOCATION.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, NZ

Comfortable central hotel

Posted Aug 16, 2014
Pros: location
Cons: Apart from free WiFi, nothing much.
Location: within 15 minutes walk of just about everywhere
Situated within 15 minutes walk of all main central locations - The Rocks, Circular Quay, Darling Harbour, Chinatown, parks etc. Helpful reception staff. Free WiFi for 30 minutes then a charge -$11perhalf hour, a bit expensive ! Breakfast at $25 also a bit on the high side. Bedroom well equipped with tea and coffee making facilities, fridge etc. Bathroom OK, good shelf space, adequate shower, clean. Serviced daily.
4 out of 5
Recommended
for Couples
by A verified traveler from Callala Bay N.S.W.

Comfortable hotel close to all transport .

Posted Aug 13, 2014
Location: Close to railway station, and busses, close to Opera house and Art Gallery and city shopping stores.
Very pleasant place to stay, and the staff were friendly and helpful, nothing seemed to be a problem. Food in the restaurant was good as was the service.
2 out of 5
by A verified traveler from south england

Disappointing Hotel

Posted Aug 12, 2014
Cons: Room needs complete refurbishment .
Location: Location was good walking distance For Botanic Gardens, Sydney Opera House and Darling Harbour . Close to shops and plenty of places to eat and drink.
Room in need of a refurb, bathroom suite is old and needs renewing to update to an exceptable standard. We had an executive suite which we expected to be to a modern standard of fittings and fixtures but this is not the case. The room was Old and tired for a major city centre hotel .On the plus side the staff were great, reception and dining area were fine. Would not stay there again unless the rooms had been fully refurbished.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice

Posted Aug 12, 2014
Good Hotel nice to stay Thank I will come back and stay in this hotel again
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Very convenient hotel

Posted Aug 11, 2014
Stayed at the hotel for 5 days and although the room, did not look as good in real life as it did in the pictures on the website, the rooms are comfortable, clean perfect for a place to lay your head after a full day out and about. The position is brilliant! Wynard train statio is so close and makes getting about SO easy! Would go back again.
4 out of 5
Recommended
for Everyone
by A verified traveler

central

Posted Aug 11, 2014
a very good hotel located very central with handy access to the train ( Wynyard Station 50 m). Comfortable walk to the Rocks, Circular Quay, for the ferries and to the Domain and Botanical Gardens.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location

Posted Aug 6, 2014
Very good location, staff were helpful. Room was clean maybe slightly less nice then thought but still good