Ratings based on 15 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
100% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, well located for Sylvan Lake

Posted Sep 2, 2014
Pros: Good location, close to lake and restaurants
Good hotel, with everything you need for a short stay at Sylvan Lake. Nice hot breakfast included.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom edmonton

very nice and clean hotel

Posted Jul 2, 2014
Pros: I like the fact that it is close to the lake and has its private parking.
Cons: Yes, there should be a restaurant at the hotel, not just for breakfast.
Location: The location is good and close to the lake.
We arrived before check-in time but the front people were very considerate and nice, to let us get to our room. The room was very clean & comfortable, I just wished it was facing the lake instead of facing the parking lot.
5 out of 5
Recommended
for Everyone
by Mfrom s

Comfortable and clean

Posted Jun 25, 2014
Great hotel if your looking at staying for more than a couple of days. I would not recommend staying for one night. Not a lot of parking.
4 out of 5
Recommended
for Everyone
by Fabfrom Cochrane Ab

Nice hotel very close to the water.

Posted Mar 19, 2014
Pros: Everything !!
Cons: Nothing really it is quiet up to date with modern decorations
Location: Sylvan lake is a nice town in the winter or summer. The town has awesome restaurants, shops and things to do.
Rooms are big and the beds are very soft! Every room has microwave, coffee pot, and a fridge. The pool was warm and the hot tub was a good too. My favorite part of our stay was the staff helpful and friendly. The breakfast was abundant, they had cold and hot items. My family asked if we could go back in the summer and this hotel I would goo back to. We had a grate time!
4 out of 5
Recommended
for Everyone
by Lafrom alberta

Decent stay

Posted Nov 10, 2013
This hotel was decent. Nothing amazing, it was comfortable and somewhat clean. I wouldn't use the jet tub because it looked like it had not been scrubbed and had hard water stains on it. Breakfast was decent though, it was nice to have a hot continental breakfast. Hotel staff were really friendly!!
3 out of 5
Recommended
for Everyone
by Ginnyfrom Balzac

Beware of Night Clerk

Posted Oct 15, 2013
Pros: Clean, modern, breakfasdt room in am. ; walk to the lake, close to everything in town.
Cons: Train night staff.
Location: Walk about the lakeshore, close to community centre.
The evening staff was lacking in any sort of knowledge. Our friend met us there, but it took 15 minutes to see if we had checked in or not; even though it's off season and few guests. When we asked where the ice was, we were told to go buy some across the stree; instead of telling us where the ice machines were located on the the 3 floors. I did take the ice bucket (full) to her and remind her to maybe study up on the directory. Not a reason to not stay, however you do expect a little bit of knowledge about he place! Not sure how she would handle an emergency. Beautiful place; still pricey off season.
5 out of 5
Recommended
for Everyone
by kev

Great stay

Posted Sep 3, 2013
A+ all around will be back rooms were big clean modern , friendly staff breakfast was great
5 out of 5
Recommended
for Everyone
by Erinfrom Saskatoon, SK, Canada

Fantastic hotel, great location!

Posted Jul 22, 2013
Fantastic hotel, great location! Right across the street from the waterpark.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent

Posted May 20, 2013
Pros: Location, had a lake view room.
Cons: No balcony or windows that open.
Location: Excellent
Courteous staff, clean beautiful room, speedy checkout! Overall would definitely stay ere again and would recommend this hotel to anyone!
4 out of 5
Recommended
for Everyone
by A verified traveler

Not to shabby

Posted Nov 11, 2012
Was just passing through one night and booked with short notice. Quick and easy. Clean rooms. Even had a free breakfast downstairs on the way out.