Ratings based on 318 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Good value for the money

Posted Aug 11, 2014
Pros: The breakfast area is kept well-stocked with a wide variety of options.
Location: The Syracuse Chiefs play baseball a few miles away. Onondaga Lake Park is also close - bike and kayak rentals, walking trails, fishing.
This is the second year I've stayed here with my nephew while attending Syracuse Chiefs games. The rooms are clean, the breakfast is well-stocked and the location is convenient to NBT Bank Stadium and Onondaga Lake Park. My nephew enjoyed using the pool and hot tub. Like in many hotels, the walls are thin but we run the fan at night for white noise which seems to do the trick.
5 out of 5
Recommended
for Everyone
by A verified traveler from Collingwood, ON, Canada

A very nice place

Posted Aug 5, 2014
Pros: It was close to the highway, so very easy to get to.
Cons: Nothing at all.
Our room was great, spotless. Staff was very nice and helpful. We would come back here for sure.
4 out of 5
Recommended
for Everyone
by A verified traveler from Montreal, QC

Large rooms, very clean.

Posted Jul 25, 2014
Pros: A good standard hotel for the traveller.
Cons: Breakfast Is minimal. Just add fruits, bacon, etc.
Location: Good location, close to highways, Nice environnent.
Easy to find, Nice environnent, Easy access to restaurants around. Personnel attentioned.
3 out of 5
by A verified traveler from Toronto, ON

Adjoining room too noisy

Posted Jul 20, 2014
Pros: breakfast was good!
I was annoyed that I booked 2 rooms weeks before we travelled - instead for putting us together, we got put beside a fellow -who planned VERY loud rock music on a continuous loop until midnight - it was really crazy it was like he was playing right beside the adjoining door..
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 18, 2014
Room very clean, air conditioner very noisy Stayed there on our way home from Canada
5 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

The quietest hotel I've ever stayed at!

Posted Jul 15, 2014
Pros: There is a lot of space around this hotel, the grassy area even the parking area is spacious. The room and washroom is large and comfortable.
Cons: I wish the bathtub was a little wider, it would make bathing easier and the washroom has plenty of room to accommodate a wider bathtub.
Location: It is close to Destiny USA, the Waterloo outlets and Onondagua lake.
I don't know how they do it! The hotel is full yet once you are in your room you hear absolutely nothing, amazing!!! We enjoyed a lovely warm breakfast, what a treat! The staff is friendly and kind. I will definitely be returning to this hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

A nice, quiet place to stay

Posted Jul 2, 2014
Pros: The staff, the hot breakfast, the fitness room is 24 hours, the cleanliness.
Cons: Add bacon to the breakfast.
Location: Close enough (10 mins) to Destiny USA with major shopping.
The staff were great. Specifically Denise and John from the front desk were very helpful and happy. Check in was super easy, check out even quicker. It was really hot/humid when I stayed there and the air conditioning unit in my room wasn't working. I called the front desk to inquire and they sent someone up right away. Unfortunately they were unable to fix it (I had checked in late and the maintenance guy was no longer on site), but they moved me to another room and were very apologetic. They made the switch quite conveniently. The hot breakfast included in the stay was great. It was fantastic to be able to eat a full meal before having to leave the hotel for the day and knowing that you didn't have to pay extra for it.
5 out of 5
Recommended
for Everyone
by A verified traveler

nice hotel´╝înice staff

Posted Jul 1, 2014
a very happy experiance´╝înothing to complain love the pond in front, breakfast is good, staff are very helpful
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA.

Business stayover

Posted Jun 25, 2014
Pros: Looks still new. Location.
Cons: Not there long enough to care. Staff have always been pleasant.
Have stayed here many times. New modern. This is the first time the room's toilet and phone t front desk. They changed my room immediately.
4 out of 5
Recommended
for Everyone
by A verified traveler from Champaign, IL

Posted Jun 25, 2014
I felt quite comfortable. The room was clean and attractive. The free breakfast had a lot of choices and included eggs and meat as well as healthy items. Also being close to the interstate was convenient.