Ratings based on 484 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 21, 2015
Pros: bathroom
Cons: need new beds
Location: location is find
the bed was bad need to replace bed everything else was ok
1 out of 5
by A verified travelerfrom syracuse NY

Hotel has deteriorated

Posted Dec 1, 2014
Cot was very saggy and the staining on the mattress was disgusting. There were no pillows available for person using cot. Sink in bathroom was plugged. We reported it and it was not fixed. Tv screen had been sprayed with something and never wiped. Very disappointed this time
3 out of 5
Recommended
for Everyone
by A verified traveler

I would stay again

Posted Nov 28, 2014
The only thing is mild in the shower and tub. I think they are still renovating and my room was not finished. They need to do a better paint job on the room doors. I will stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ny syracuse

lovely greeting entrance and staff

Posted Nov 26, 2014
staff was very willing to give us directions to shopping in the area was very clean and good breakfast
3 out of 5
Recommended
for Families
by A verified travelerfrom Rhode Island

Good value

Posted Nov 22, 2014
Pros: Bed was comfortable
Cons: Hotel needs updating
I booked this hotel at the last minute so wasn't expecting a lot. Non-smoking room with a king-size bed was very basic but comfortable. The hotel is older and needs updating. The hallways smelled a bit like room deoderizer trying to cover up cigarette smoke (imo). But this did not carry into the room. We did not partake of the breakfast that was included in the price of the room, but it looked ample and appetizing. Bottom line the Comfort Inn is conveniently located and a good value if you are not looking for luxury accommodations but just something comfortable and well priced.
2 out of 5
by A verified travelerfrom mn

This property needs an overhall

Posted Nov 22, 2014
Horrible bed, cleaning staff swearing and arguing outside our door In the morning, room not refreshed properly. Too bad, could be a much better place.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ottawa, Canada

3 night visit to Syracuse

Posted Nov 20, 2014
Pros: Conveniently located, clean, good breakfast included, good value for the money
Location: Very convenient location, easy drive to lots of restaurants. Plus easy route to shopping malls and Waterloo outlet mall.
The hotel was very conveniently located, making it very easy to get all around the city and to the malls. The hotel was clean and tidy. There was a good supply of food at breakfast and an attentive staff who kept replenishing the food. Will use this hotel again. The desk staff were very helpful and friendly
4 out of 5
Recommended
for Everyone
by A verified traveler

A great choice

Posted Nov 16, 2014
I stayed in this hotel for 4 days and was very happy. My room was clean and comfortable and the staff was great. Located near the interstates. I will stay again.
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Nov 10, 2014
Pros: Easy to get to. Close to Syracuse for game
Cons: Surrounding area is run down and should be leveled.
Location: Easy off Thruway. Area run down from neglect, but close to things.
OK place to spend a night passing through. Off the road and quiet. Rooms clean Priced OK
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Akron, NY

This Hotel was not to far from

Posted Nov 4, 2014
Pros: It was clean and the bed was very comfortable.
Cons: The adjustment for the heat. We also only had one hand towel and one wash cloth but 3 large bath towels.
Was with-in 5 miles from the SU campus. It was Parents weekend so everything closer was already reserved. There was a nice Breakfast which was included in our stay. We had a little problem trying to adjust the heat in our room. The room was on the first floor so it was convenient to park right near the room. We only stayed one night.