Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 24, 2014
Pros: Large, comfortable room
Cons: Would like to have had a fridge in the room
Location: Fairly close to huge DestinyUSA Mall, Syracuse downtown area and the university (as well as the airport).
Enjoyed the 3-night stay. Comfortable bed and pillows, wonderful complimentary breakfasts, nice desk space to work on, comfy chair/ottoman, excellent wireless access, ability to print as needed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Late night enroute

Posted Oct 18, 2014
Stayed overnight enroute to NYC. Good overall, not fancy but no issues. The breakfast area was very nice, tidy, well stocked with helpful staff and good choices. (Better than average.)
2 out of 5
by A verified traveler from florida

Posted Oct 8, 2014
Had a problem with the reservation, getting a cot for the room, inoperative tv but all were resolved with some "gentle" persuasion
4 out of 5
Recommended
for Everyone
by A verified traveler from Ottawa, ON

Fine hotel close to everything.

Posted Sep 29, 2014
The room was comfortable, breakfast was great & location convenient to Carousel Mall (Destiny USA) & downtown restaurants.
5 out of 5
Recommended
for Students
by A verified traveler from Bloomington, IN

Close to bypass for quick downtown travel

Posted Sep 29, 2014
Pros: Comfortable beds and a small fitness room.
Cons: The only thing I would have liked is if the staff were able to provide good take-out restaurant recommendations as well, for those traveling alone.
My stay at Comfort Inn & Suites Airport hotel was satisfactory. The only thing I would have liked is if the staff were able to provide good take-out restaurant recommendations as well, for those who are traveling alone like I was. There were also windows in the fitness room which made me feel a little uncomfortable. People are usually a little more self-conscious when working out.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 25, 2014
It was very comfortable indeed. Will refer to all that travels in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cobourg on.

Close to shopping.

Posted Sep 13, 2014
Pros: Location, service and facilities
Location: Shopping. A great little getaway, shop, eat, drink, swim.
Outstanding staff. Helpful and cooperative in every way. Very good facilities and layout with room wings astride the pool, food service and bar.
2 out of 5
by A verified traveler

Not very good

Posted Sep 11, 2014
Pros: Beds were clean and comfortable
Cons: Fix up the property - the lobby, hallways, bathrooms and pretty much everything else are really awful.
Location: Nothing - stop over on a long drive and keep on going!!!
This hotel was pretty bad. The only OK thing was, the beds were clean and comfortable - actually pretty good. Everything else was pretty BAD. The door to the room was almost impossible to open and shut, the bathroom was a disaster, the hallways and lobby were depressing, to put it mildly. But it worked for us as a very brief stopover so we could cut our long drive in half. I would probably not stay there again unless I was desperate.
3 out of 5
Recommended
for Everyone
by A verified traveler from india

Nice hotel though reaching there was little troubl

Posted Aug 29, 2014
Moderately a nice property but layout and location of lift in hotel is terrible. There was fire alarm which refuse to shut down for an hour in the night. Room were ok clean.
3 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Trip to Syracuse

Posted Aug 18, 2014
Pros: The bed and ver friendly staff.
Cons: Furniture and carpet on the stairs.
Location: We just stayed overnight during our travel so I can't really say anything on this topic.
Friendly staff, clean room and comfortable bed, but condition of some furniture in the room was questionable. The dresser (with TV on) should be replaced because it looked like the laminate on the top has separated from the other part. Also, the smoke detector was hanging on the wall and we couldn’t determine if it was working or not.