Ratings based on 957 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted May 13, 2024
We loved our stay. The restaurant was amazing!
by A verified traveler
Posted May 8, 2024
Clean and comfortable. Nice restaurant on property!
Comment from Hotel Management
May 9, 2024 by General Manager, Hotel Management
Hello Michael,We're happy to hear that you found our hotel clean and comfortable and enjoyed our on-site restaurant. Your satisfaction is our priority, and we strive to provide a pleasant experience for all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back again to Craftsman Inn & Suites soon!
by A verified traveler
Posted May 6, 2024
Comment from Hotel Management
May 7, 2024 by Kayla Front Desk , Hotel Management
Thank you for your very kind rating! We hope to see you back in the future!
by A verified traveler from Hackettstown
Posted May 4, 2024
Few hairs in the bathroom and towels. Tv have a horrible selection of channels and doesnt have any apps such as Netflix. Walls are very thin, i could hear everything my next door neighbor was doing. I dont want to even go into breakfast, it was horrible. For the price their nightly rate is, i would expect more from this place. I am glad it was only a 1night stay.
Comment from Hotel Management
May 7, 2024 by General Manager, Hotel Management
Dear Mariel,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay, including cleanliness and noise concerns. Rest assured, we will take your comments into consideration as we continue making improvements for the benefit of our great guests. Nevertheless, it was a pleasure to have you here, and we hope to have the opportunity to better serve you in the future.
by A verified traveler
Posted May 3, 2024
Comment from Hotel Management
May 7, 2024 by Kayla Front Desk , Hotel Management
Thank you for your very kind rating! We hope to see you back in the future!
by A verified traveler
Posted May 3, 2024
Great staff, great rooms and excellent breakfast. Convenient to Syracuse University
Comment from Hotel Management
May 7, 2024 by General Manager, Hotel Management
Dear Felicia,We appreciate your kind words about our dedicated team, comfortable accommodations, and delicious breakfast offerings. It's also wonderful that our convenient location was ideal for your stay. We can't wait to host you again at Craftsman Inn & Suites!
by A verified traveler
Posted Apr 30, 2024
Nice place
Comment from Hotel Management
May 1, 2024 by General Manager, Hotel Management
Dear Samuel,Thank you for sharing your experience at Craftsman Inn & Suites. We're glad you found our establishment enjoyable and look forward to welcoming you back for another five-stay stay!
by A verified traveler
Posted Apr 28, 2024
Very relaxing stay. Staff very friendly and helpful
Comment from Hotel Management
May 1, 2024 by General Manager, Hotel Management
Hello Jeanne, We are so glad to hear you had a relaxing stay! Our staff loves making guests feel at home, and we're thrilled you found them accommodating. If you ever need another dose of relaxation, you know where to find us. Take care, and we hope to see you again soon!
by A verified traveler
Posted Apr 25, 2024
Beautiful room. Comfy bed
Comment from Hotel Management
Apr 26, 2024 by General Manager, Hotel Management
Hi Piama,Thank you for your review of Craftsman Inn & Suites! We're happy to hear you enjoyed our relaxing, top-notch accommodations. It was a pleasure to host you, and we would be grateful to welcome you back anytime!
by A verified traveler
Posted Apr 25, 2024
Great place to stay and great place to eat
Comment from Hotel Management
Apr 26, 2024 by General Manager, Hotel Management
Dear Matt,From all of us at Craftsman Inn & Suites, thank you for your review. It's wonderful to hear you enjoyed your stay with us and great to hear you found our food delicious. We would love to welcome you back for another terrific visit.
